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Jack Deal

SI Staff
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About Jack Deal

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  1. This should now be addressed in the 21.1.2 update. You may have to re-size it to three columns again yourself, but it will then be remembered. Thanks for the patience with this.
  2. This should now be addressed in the 21.1.2 update. You may have to re-size it to three columns again yourself, but it will then be remembered.
  3. This should now be addressed in the 21.1.2 update. You may have to re-size it to three columns again yourself, but it will then be remembered.
  4. This should now be addressed in the 21.1.2 update which has just gone live. Thanks for the patience with this.
  5. We have noticed it, it's a known issue that we have under review at the moment.
  6. Hi. The amount of tablet panels available to you does depend on resolution, but we're open to this feedback and can use it to see what can be done - in a sensible way - with regards to the thresholds. Can appreciate it can get a little frustrating when you're right near the cusp of getting the second row/third column but are unable to without changing the whole game. Thanks for this.
  7. Thanks for this, it's an issue we are aware of and have under review. It affects specific resolution widths such as 1920 (or 3480 with 200% zoom), and we can only apologise. Looking to find a solution as soon as we can.
  8. Thanks, we are aware of an issue where if you give an individual team talk to every single player at the end of the match this issue can occur. You can give individual team talks to 10 out of 11 and it will progress fine. Awaiting media reaction is a different issue to this one, which we believe is an issue primarily in hotseat or online games.
  9. Thanks, it's an issue we are aware of in hotseat and online games currently and have under review here internally.
  10. Hi, as the post above says we only have the one official skin this year. But I am sure there will be a lighter themed one in the Skinning Hideout forum linked above in the near future.
  11. Thanks for this - we have got this under review internally.
  12. Thanks for raising this to us, we've got it under review internally and are investigating.
  13. For anyone getting this issue: When you give team talks at the end of the match, are you giving an individual/position team talk to everyone on the pitch after your team talk? E.g. talk to the room, and then give a team talk to defenders, midfielders, and forwards (or an individual talk to everyone)? We suspect this could be the cause here and it might be worth trying leaving one position or player out of your full time team talk to see if that lets you progress. Aware that might be a bit inconvenient, but for the short term this could prevent you getting stuck here.
  14. Thanks for that, confirms what we thought. We're investigating this issue at the moment.
  15. Hi, if you're getting this issue could you please try this link? https://support.sega.co.uk/hc/en-gb/articles/360015206497-The-screen-appears-unusual-when-starting-the-game-and-or-I-m-unable-to-click-any-buttons-within-the-game#text Thanks for the feedback on the game, we really appreciate it.
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