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Jack Deal

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About Jack Deal

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  1. Hi, I think the reason for the difference in values will be that the inbox item shows your values for the month that just ended, while on the main finances panel it'll show the current month. So if you get that item on May 1st, it shows the profit/loss for April. While for May, both values will be tiny as you're only a day in. Does that track with what you're seeing?
  2. Jack Deal

    Finally fixed

    Glad to hear it, sorry it took so many tries!
  3. Jack Deal

    Tactics screen - position/role/duty bug

    Hi, are you using any of the filters (under the 'show filters' menu above the list there)? It's the intended behaviour for the row to disappear if you're setting it to hide any type of player under those filters, as the empty slot wouldn't comply with the criteria.
  4. Hi, I'm not sure if this will help with this particular issue, but trying these three steps is worth a try: 1. Delete Cache - https://community.sigames.com/faq/football-manager-2018/134_how-to/138_pc/how-to-delete-my-cache-folder-r398/ 2. Delete Preferences - https://community.sigames.com/faq/football-manager-2018/134_how-to/138_pc/how-to-delete-my-preferences-folder-r397/ 3. Verify Steam Cache -https://community.sigames.com/faq/football-manager-2018/134_how-to/141_universal/how-to-verify-my-game-cache-r411/
  5. Jack Deal

    Cannot change set piece tactics

    Hi, I can see you're using a custom skin there - it might be the cause of this, could you try it with one of the default skins?
  6. Yeah, as above this is no longer an option this version for a variety of technical reasons.
  7. Jack Deal

    problems with dialog box

    OK, if it's for all saves I think it'll probably be a caching issue. Could you try the following three steps: 1. https://community.sigames.com/faq/football-manager-2018/134_how-to/138_pc/how-to-delete-my-cache-folder-r398/ 2. https://community.sigames.com/faq/football-manager-2018/134_how-to/138_pc/how-to-delete-my-preferences-folder-r397/ 3. https://community.sigames.com/faq/football-manager-2018/134_how-to/141_universal/how-to-verify-my-game-cache-r411/
  8. Jack Deal

    Problem with Player Screen

    OK thanks for the information. We'll take it under review here and see what we can do.
  9. Hi Mallo, would you be able to upload these saved views to our FTP so we can see if it reproduces with them in-house? Details are here: in addition, are you both playing in full screen or are you in a windowed mode? What is the size of the resolution?
  10. Jack Deal

    Creating Custom Views for Scouting

    Hi, this is something we will be looking to implement in the future, agree it can be a bit frustrating.
  11. Jack Deal

    Still can not play the game

    Hi, this is usually the case of something going wrong somewhere in the install or download. I know you've said you've tried most of this above but it you delete every folder to do with FM18 and then uninstall and reinstall do you have any luck?
  12. Hi, thanks for raising this. It's something we are aware of and have under review with the dev team.
  13. Jack Deal

    Own Goal Bug - Wrong Team Colours

    Hi, thanks for posting. This is something that should be fixed in the update we've just released in the last hour.
  14. Hi, could you try the following three steps for me? 1. Delete Cache: https://community.sigames.com/faq/football-manager-2018/134_how-to/138_pc/how-to-delete-my-cache-folder-r398/ 2. Delete Preferences: https://community.sigames.com/faq/football-manager-2018/134_how-to/138_pc/how-to-delete-my-preferences-folder-r397/ 3. Re-verify Cache: https://community.sigames.com/faq/football-manager-2018/134_how-to/141_universal/how-to-verify-my-game-cache-r411/
  15. Yep, this should be fixed with the update just released.