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Game crashes with a particular workshop database, but have played other one this week just fine


xx3amori
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Game crashes during several tries and different saves in modded database.I'm using a custom database, specifically "Update France New Structure #FRMO (level 13)" to add more leagues to France.
I have tried with a team in lowest division as well as moving it to 2nd lowest (not loading the last tier in last attempt), but when I get to the French cup round 3 the game crashes somewhere between being at the day before and simulating to that day.
I get a pop up asking to send report to SI.

I moved the team I want to play into one higher division and didn't load the lowest division as I thought it might be a problem with it having an insane amount of teams, but in the new game it crashed too.

Really want to play this save.

I'm not well versed on debugging but put dumb file into windbg and it says erroc code for the dump is: "(NTSTATUS) 0xc0000005 - Instructions in 0x%p referred memory by adress 0x%p. Memory could not v re %s."
(Translated as well as I can". Google says "0xc0000005" is missing, outdated or damaged system files. I've tried vertifying files for FM23, but still crashing. Checked for memory trouble in windows (nothing found).

Can't see any outdated drivers.

There's also an Exception_Code_STR: c0000005
Found some info saying it's memory issue.

I've have not had any problems with vanilla database, or a Spanish one from the workshop.

I removed virtual ram auto allocating (4gb) and changed to 16 gb. I have 64gb ram.

 

Thanks for any suggestions/help!

 

Crash dump says windows 10, even though I have 11, not sure if that's a problem or not. Not set to run in any compatability mode.

Crash dump put into windbg (exception analysis):

KEY_VALUES_STRING: 1

    Key  : AV.Dereference
    Value: NullClassPtr

    Key  : AV.Fault
    Value: Read

    Key  : Analysis.CPU.mSec
    Value: 78

    Key  : Analysis.Elapsed.mSec
    Value: 642

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 0

    Key  : Analysis.Init.CPU.mSec
    Value: 30

    Key  : Analysis.Init.Elapsed.mSec
    Value: 4215

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 106

    Key  : Failure.Bucket
    Value: NULL_CLASS_PTR_READ_c0000005_fm.exe!Unknown

    Key  : Failure.Hash
    Value: {758e808c-9191-8448-83b3-e2d8ec2b7022}

    Key  : Timeline.OS.Boot.DeltaSec
    Value: 230

    Key  : Timeline.Process.Start.DeltaSec
    Value: 133

    Key  : WER.OS.Branch
    Value: ni_release

    Key  : WER.OS.Version
    Value: 10.0.22621.1

    Key  : WER.Process.Version
    Value: 23.5.0.0


FILE_IN_CAB:  5b44c732-f47e-4f85-b78a-7ae62bd891e8.dmp

CONTEXT:  (.ecxr)
rax=0000000000000000 rbx=00000000f55472b0 rcx=0000000000000000
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=0000000143046189 rsp=0000000008a0de70 rbp=00000000ffadb201
 r8=00000000ab82e110  r9=00000000f55472b0 r10=00000000ff8bd3f0
r11=0000040000004008 r12=0000000084294868 r13=00000000073c1da0
r14=00000000ab82e110 r15=00000000f55472b0
iopl=0         nv up ei pl nz na pe nc
cs=0033  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00010202
fm+0x3046189:
00000001`43046189 488b81c0010000  mov     rax,qword ptr [rcx+1C0h] ds:00000000`000001c0=????????????????
Resetting default scope

EXCEPTION_RECORD:  (.exr -1)
ExceptionAddress: 0000000143046189 (fm+0x0000000003046189)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: 00000000000001c0
Attempt to read from address 00000000000001c0

PROCESS_NAME:  fm.exe

READ_ADDRESS:  00000000000001c0 

ERROR_CODE: (NTSTATUS) 0xc0000005 - Instruksjonen i 0x%p refererte minne ved adressen 0x%p. Minnet kunne ikke v re %s.

EXCEPTION_CODE_STR:  c0000005

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  00000000000001c0

STACK_TEXT:  
00000000`08a0de70 00000001`430cc0eb     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : fm+0x3046189
00000000`08a0dec0 00000001`4162dcb8     : 0000016d`0000016d 00000001`433e9d4d 80008000`80008000 80008000`80008000 : fm+0x30cc0eb
00000000`08a0def0 00000001`48ea179a     : 00000000`00000000 00000000`00000000 00000000`f55472b0 00000001`48e97e61 : fm+0x162dcb8
00000000`08a0e9b0 00000001`40c732f5     : 00000000`84489028 00000000`08a0eb70 00000000`ab82e110 00000001`40c7ac36 : fm!AmdPowerXpressRequestHighPerformance+0x3c4b406
00000000`08a0ea20 00000001`40c740d6     : 00000000`00000000 00007ffe`736c67d2 00000000`08a0ed90 00000001`40c8e7d1 : fm+0xc732f5
00000000`08a0eb00 00000001`40c72a9b     : 00000000`84489028 00000001`48ead4d7 00000000`00000000 00000000`073c1da0 : fm+0xc740d6
00000000`08a0ebf0 00000001`40c712df     : 00000000`00000001 00000001`43e141bc 00000000`00000002 00000001`40fd9441 : fm+0xc72a9b
00000000`08a0ed00 00000001`40b6e9e0     : 00000000`00000000 00000000`ac03c540 00000000`1a0b27c0 00000000`00000000 : fm+0xc712df
00000000`08a0ee30 00000001`40b6ca7e     : 00000001`45290840 00000000`11aa78d0 00000000`070f4ce0 00000001`40a38cb0 : fm+0xb6e9e0
00000000`08a0fb30 00000001`40914116     : 00000000`733756ac 00000000`1f496ae0 00000000`00000000 00000000`3a2b406c : fm+0xb6ca7e
00000000`08a0fbc0 00000001`40909c40     : 00000000`118764d0 00000000`08a0fe10 00000001`54c52d40 00000000`88f7f9e9 : fm+0x914116
00000000`08a0fc80 00000001`409dbcd4     : ffffffff`fffffffe 00000000`08a0fe10 00000000`02913570 00000000`08a0fe58 : fm+0x909c40
00000000`08a0fd20 00000001`422dd50a     : 00000000`05de0e38 00000000`05de0e40 00000001`05de0e08 01d9ec8a`1d007171 : fm+0x9dbcd4
00000000`08a0fd70 00000001`42b25cab     : 00000000`05de0e40 00000000`00000008 00000000`05de0e40 00000000`05de0e40 : fm+0x22dd50a
00000000`08a0fde0 00000001`42c1de99     : 00000000`00000000 00000000`00000000 00007ffe`7376c950 00007ffe`736c9cab : fm+0x2b25cab
00000000`08a0feb0 00007ffe`736c9363     : 00000000`025203e0 00000000`00000000 00000000`00000000 00000000`00000000 : fm+0x2c1de99
00000000`08a0ff00 00007ffe`7575257d     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ucrtbase!thread_start<unsigned int (__cdecl*)(void *),1>+0x93
00000000`08a0ff30 00007ffe`75e8aa68     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0x1d
00000000`08a0ff60 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x28


STACK_COMMAND:  ~1s; .ecxr ; kb

SYMBOL_NAME:  fm+3046189

MODULE_NAME: fm

IMAGE_NAME:  fm.exe

FAILURE_BUCKET_ID:  NULL_CLASS_PTR_READ_c0000005_fm.exe!Unknown

OS_VERSION:  10.0.22621.1

BUILDLAB_STR:  ni_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

IMAGE_VERSION:  23.5.0.0

FAILURE_ID_HASH:  {758e808c-9191-8448-83b3-e2d8ec2b7022}

Followup:     MachineOwner

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On 21/09/2023 at 15:32, xx3amori said:

Game crashes during several tries and different saves in modded database.I'm using a custom database, specifically "Update France New Structure #FRMO (level 13)" to add more leagues to France.
I have tried with a team in lowest division as well as moving it to 2nd lowest (not loading the last tier in last attempt), but when I get to the French cup round 3 the game crashes somewhere between being at the day before and simulating to that day.
I get a pop up asking to send report to SI.

 

 

I would guess that the issue is with the French cup then. If it's crashing when the game tries to go to 3rd round then something about that is not correctly set up. 

It would be worth checking which teams the editor file is searching for. 

 

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