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Problem saving (Urgent)


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  • Administrators

This is an issue we've been made aware of affecting some users on the Windows Store/Gamepass edition and we are currently investigating. 

Apologies for any inconvenience caused.  

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4 hours ago, XaW said:

Você tem vários discos (ou partições) e tenta salvar em um (quase) cheio?

I only have disk C. However, this shouldn't be the problem, it still has 826 gb free, I believe it is something in the direction of saving the game.
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4 hours ago, Neil Brock said:

Este é um problema que sabemos que afeta alguns usuários da edição Windows Store / Gamepass e que estamos investigando no momento. 

Desculpas por qualquer inconveniente causado.  

Thanks for the feedback, waiting for a solution, because the desire to play is great. hahaha
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  • Administrators

Yeah we've been able to confirm that if you save on a hard drive different to where the game is installed (so for instance if the game is installed on C:, then save the game on D:) that it will work as a workaround.

We're very much working on addressing this issue with an update, but for those of you with secondary drives this is a workaround to allow you to play in the meantime.

Appreciate your patience as we deal with this situation. Thanks.

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1 hour ago, Neil Brock said:

Yeah we've been able to confirm that if you save on a hard drive different to where the game is installed (so for instance if the game is installed on C:, then save the game on D:) that it will work as a workaround.

We're very much working on addressing this issue with an update, but for those of you with secondary drives this is a workaround to allow you to play in the meantime.

Appreciate your patience as we deal with this situation. Thanks.

But you can’t change the save location on the Xbox version on PC. It saves to the cloud.

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1 hour ago, Neil Brock said:

Sim, pudemos confirmar que se você salvar em um disco rígido diferente de onde o jogo está instalado (por exemplo, se o jogo estiver instalado em C :, salve o jogo em D :) que funcionará como um Gambiarra.

Estamos trabalhando muito para resolver esse problema com uma atualização, mas para aqueles de vocês com unidades secundárias, esta é uma solução alternativa para permitir que você jogue enquanto isso.

Agradecemos sua paciência enquanto lidamos com essa situação. Obrigado.

Thanks for the feedback, but I only have one disc, in the case of C, would there be any other way I can do to keep playing, while there is an update to fix this error?
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2 hours ago, Neil Brock said:

A atualização já deve estar disponível, portanto, sugiro fazer o download e tentar novamente agora.

Deixe-nos saber como você se saiu. Obrigado.

 

thanks, came back to save here.

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