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Stuttering and lagging since 21.4 update


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Haven't played since around Christmas, just updated to 21.4 but the loading screens, menus and match engine are stuttering so much (tried 1 league to 10 leagues all the same performance). Attached PC Specs.

NB: I am starting a new save not loading into an old one

  • All drivers are up to date
  • 0 editor files
  • 5* 3D performance

Also tried everything on this page - https://support.sega.co.uk/hc/en-gb/articles/360015766697-What-can-I-do-if-I-m-seeing-poor-match-engine-performance-#text

Any advice / fixes would be appreciated :)

FM.PNG

Edited by Purffy
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Nothing other than submitting a ticket to SEGA (from the link at the bottom of the page you mentioned) and have them contact you directly and try to work it out.

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1 minute ago, XaW said:

Nothing other than submitting a ticket to SEGA (from the link at the bottom of the page you mentioned) and have them contact you directly and try to work it out.

Ok thanks appreciated

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11 minutes ago, Purffy said:

Ok thanks appreciated

No worries, if you have done everything in there, I doubt we can help much in here, so getting support directly is your best bet, sorry.

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As @XaWsaid above, best bet is to contact SEGA Support by emailing help@sega.co.uk, and our team will be able to assist you further. 
Thanks 

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