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This has always been a bug bear of mine, when a player complains about a promise not kept, however it was, please see below:-

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I play with 2CMs and a AMC, Wilshere/Lundstrom take one of the CM positions with Buendia taking the AMC position. Edouard got annoyed when I sold Rogic but I said I'd replace with a better player, that being Buendia.

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same issue i had,

improved my coaching team but I still failed the promise.

Another one was to reduce the size of my squad but still failed the promise.

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hey @DatGuyKiy

We have a few open issues regarding promises but from what you've shown here I'll gladly take a deeper look at your save.

Can you upload a save where I can see this happening please? Ideally one before Edouard comes to you as unhappy - that way I can take it to our developers & work out what's going wrong 

Saves can be uploaded to our cloud service here: https://support.sega.co.uk/hc/en-gb/articles/360015264418-How-to-upload-files-for-support

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