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black screen on home screen and matches

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i try to watch a match on online career mode with my friend whilst im managing west brom and the everything is black when it is on highlights i have tried everything to stop it and it wont work please fix this.

When i play my match it only shows the names of the players who have the ball.


Edited by benjaminnnnnn
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  • SI Staff

Hi @benjaminnnnnn, thank you for your post. 

We have not encountered this issues internally, is it possible to advise if this is only happening in Online Career Mode or can the same behaviour be observed in other modes such as Career and Fantasy Draft etc.? And is it only affecting the one Online Career Mode.

Could you also advise what leagues you have loaded in your online career and what Platforms you and your friend are playing on?

Any information you can provide would be appreciated. 

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