needs more info Game crashes

[Vertigar ice 0]

The game keeps crashing when saving and then when I try to reload it won’t let me reload my save I am playing on xbsx and it has happened with both a 5 nation and 10 nation season.

[Rob Heckman 149]

Hi @Vertigar ice, is this with a manual save or auto save? If it's an auto save, which save type and frequency are you using? Do you have a slightly earlier save (before the two in question) that you can re-load and continue again with? If so, does it crash with that too?

[Chris Evans93 0]

On 15/12/2020 at 13:24, Rob Heckman said:

Hi @Vertigar ice, is this with a manual save or auto save? If it's an auto save, which save type and frequency are you using? Do you have a slightly earlier save (before the two in question) that you can re-load and continue again with? If so, does it crash with that too?

I'm the same can't re load any earlier save either it's really annoying needs sorting asap

[Chris Evans93 0]

On 15/12/2020 at 13:24, Rob Heckman said:

Hi @Vertigar ice, is this with a manual save or auto save? If it's an auto save, which save type and frequency are you using? Do you have a slightly earlier save (before the two in question) that you can re-load and continue again with? If so, does it crash with that too?

Any update on fix just got to 2024 and the game won't save, fuming sort it out. 

[Rob Heckman 149]

On 21/12/2020 at 23:47, Chris Evans93 said:

Any update on fix just got to 2024 and the game won't save, fuming sort it out. 

Hi, could you provide me with the information requested above as this could help us identify this issue. Thanks.

[Jack2003 0]

I have been having a similar issue.

My game freezes when I advance sometimes but I can get back to the last save point but when it freezes while I’m saving the game it’s crashed a few time and the save doesn’t come back unless I load up. Is there a way to get my saved back. When I click on the save it says the save game could not be loaded.

[NathanRH8 0]

On 08/01/2021 at 16:22, Jack2003 said:

I have been having a similar issue.

My game freezes when I advance sometimes but I can get back to the last save point but when it freezes while I’m saving the game it’s crashed a few time and the save doesn’t come back unless I load up. Is there a way to get my saved back. When I click on the save it says the save game could not be loaded.

Exact same thing happened to me can’t get past the first pre season game without freezing so practically can’t play the game 

[Chris Evans93 0]

Still happening with the supposed new update was in year 25 with seattle lost everything im fuming right now sort it out fm

[Chris Evans93 0]

On 04/01/2021 at 12:31, Rob Heckman said:

Hi, could you provide me with the information requested above as this could help us identify this issue. Thanks.

Yeah, certain points in the game i go to save and it freezes on it, when I reload save is corrupt could you imagine winning everything in America, going to save it and then it crashed, please sort this issue out I'm running out of paintence

[Chris Evans93 0]

This shouldn't be happening after the latest update 

[Chris Evans93 0]

This shouldn't be happening after the latest update @Rob Heckman please can you provide a update the communication has been poor please see above video