Vertigar ice 0 Posted December 13, 2020 Share Posted December 13, 2020 The game keeps crashing when saving and then when I try to reload it won’t let me reload my save I am playing on xbsx and it has happened with both a 5 nation and 10 nation season. Link to post Share on other sites
Rob Heckman 149 Posted December 15, 2020 Share Posted December 15, 2020 Hi @Vertigar ice, is this with a manual save or auto save? If it's an auto save, which save type and frequency are you using? Do you have a slightly earlier save (before the two in question) that you can re-load and continue again with? If so, does it crash with that too? Link to post Share on other sites
Chris Evans93 0 Posted December 17, 2020 Share Posted December 17, 2020 On 15/12/2020 at 13:24, Rob Heckman said: Hi @Vertigar ice, is this with a manual save or auto save? If it's an auto save, which save type and frequency are you using? Do you have a slightly earlier save (before the two in question) that you can re-load and continue again with? If so, does it crash with that too? I'm the same can't re load any earlier save either it's really annoying needs sorting asap Link to post Share on other sites
Chris Evans93 0 Posted December 21, 2020 Share Posted December 21, 2020 On 15/12/2020 at 13:24, Rob Heckman said: Hi @Vertigar ice, is this with a manual save or auto save? If it's an auto save, which save type and frequency are you using? Do you have a slightly earlier save (before the two in question) that you can re-load and continue again with? If so, does it crash with that too? Any update on fix just got to 2024 and the game won't save, fuming sort it out. Link to post Share on other sites
Rob Heckman 149 Posted January 4 Share Posted January 4 On 21/12/2020 at 23:47, Chris Evans93 said: Any update on fix just got to 2024 and the game won't save, fuming sort it out. Hi, could you provide me with the information requested above as this could help us identify this issue. Thanks. Link to post Share on other sites
Jack2003 0 Posted January 8 Share Posted January 8 I have been having a similar issue. My game freezes when I advance sometimes but I can get back to the last save point but when it freezes while I’m saving the game it’s crashed a few time and the save doesn’t come back unless I load up. Is there a way to get my saved back. When I click on the save it says the save game could not be loaded. Link to post Share on other sites
NathanRH8 0 Posted January 13 Share Posted January 13 On 08/01/2021 at 16:22, Jack2003 said: I have been having a similar issue. My game freezes when I advance sometimes but I can get back to the last save point but when it freezes while I’m saving the game it’s crashed a few time and the save doesn’t come back unless I load up. Is there a way to get my saved back. When I click on the save it says the save game could not be loaded. Exact same thing happened to me can’t get past the first pre season game without freezing so practically can’t play the game Link to post Share on other sites
Chris Evans93 0 Posted January 24 Share Posted January 24 Still happening with the supposed new update was in year 25 with seattle lost everything im fuming right now sort it out fm Link to post Share on other sites
Chris Evans93 0 Posted January 24 Share Posted January 24 On 04/01/2021 at 12:31, Rob Heckman said: Hi, could you provide me with the information requested above as this could help us identify this issue. Thanks. Yeah, certain points in the game i go to save and it freezes on it, when I reload save is corrupt could you imagine winning everything in America, going to save it and then it crashed, please sort this issue out I'm running out of paintence Link to post Share on other sites
Chris Evans93 0 Posted January 24 Share Posted January 24 This shouldn't be happening after the latest update VID_20210124_222230.mp4 Link to post Share on other sites
Chris Evans93 0 Posted January 24 Share Posted January 24 This shouldn't be happening after the latest update @Rob Heckman please can you provide a update the communication has been poor please see above video Link to post Share on other sites
De Blue Rebels 0 Posted February 14 Share Posted February 14 My game froze while saving too. I had to restart the game and now the save is corrupted. This is the second time I've had a save corrupted because of the game freezing. The first was just after my third season and this was halfway through the first but I was with the same team, Bradford FC, trying to get back to back promotio like I did in the first. Link to post Share on other sites
Michael Mallia 107 Posted February 17 Share Posted February 17 Hi all, Thank you for your posts on this subject, and please accept my sincerest apologies for the lack of communication on this issue in recent weeks. Unfortunately while we had hoped the latest update would have resolved this issue, the feedback from the community has highlighted that this is still an ongoing issue. The issue is in relation to Microsoft's Cloud and it's something we're in discussions with their team about. At the moment we're not in a position to provide any further updates than that however once we have any information that we can share, we will do so. We understand this situation is frustrating for all and appreciate the patience shown. Thanks, and apologies once again. Link to post Share on other sites
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