info provided Unable to advance a online game freezes on compiling press officer summary

[tomatosauce88]

We play our games on a online game everyone presses continue. Then it just doesn't load the compiling press officer summary. So we have to dashboard and lose that game and now have to replay it. Happening to multiple people. Its impossible to play a game atm.

[M9R5H9LL]

I've tried 5 times. To nothing but failure, the game freezes after the first game of the season on compiling press officer.. ive instant result the first game only for the same problem to occur after watching the 2nd game.. im a massive FM fan and its disappointing that I can't play and enjoy the game, is anyone else having this problem? Also add a cursor speed the fact it goes slow then shoots across past where you want is annoying.. and the buttons are so inconsistent on xbox you press A and sometimes it can't take 3/4 presses before the game registers it 

[M9R5H9LL]

I'm suffering from the exact same problem.. also the cursor needs work that slow then super fast is annoying 

[tomatosauce88]

Same issues. Its unplayable atm. 

[Rob Heckman]

Hi @M9R5H9LL & @tomatosauce88, can you confirm if this is happening on single player, online modes or is this affecting both? Could you also confirm which console you are playing on? Thanks.

[M9R5H9LL]

@Rob HeckmanThis problem is online when playing with friends and its on xbox .. the game runs alot smoother playing solo.. but im a multiplayer gamer haha and 4 of my friends bought it aswell amd we can't play together atm.. sad times 

Edited December 1, 2020 by M9R5H9LL

[tomatosauce88]

Multiplayer mainly but has happened on single a few times. On the xbox edition of the game. It makes online unplayable.

[RyanG94]

@Rob Heckman 

Hi Rob, 

I have also been experiencing the same issues, this is on an online multiplayer game on the Xbox Edition

[AlcoholicSocks]

I'm trying to play an online game and it doesn't work at all.

 

Everytime the host saves the game it crashes for the host. This causes the game to become corrupted, we have restarted 4 times already because of this.

 

If we are too slow entering the password for the game server, it crashes the game to the Xbox dashboard.

 

We're all on the Series X too.

[ckieran97]

I am also getting the exact same thing on the XBOX title

[LB is me]

Jumping into this.

I'm currently playing on the Xbox One and my friend is on the Xbox one X trying to play an online game. The game will *freeze* after a match has been completed when you try to continue. The loading bar doesnt move and it gets stuck at the start where it says compiling press conference I believe.

We have 5 leagues loaded.

England - First 3 divisions

Germany - All 3 Divisons. Currently managing in the third division.

France - First 2 divisions

Italy - First 2 divisions

Spain - First divison

After the game crashes you have to force close the game and it corrupts the save for the player trying to join. When he (in this case me) tries to rejoin it just comes up with an error saying unable to join server. This can be fixed by the host advancing a day and saving the game and quitting. Close the game completely and re open the game and re load the save.

Edited December 1, 2020 by LB is me
Added more info

[tomatosauce88]

The freeze on compiling press officer summary is happening to everyone atm. So frustrating.

[Michael Mallia]

Hi all, thank you very much for getting in touch and providing information and steps for this issue.

This is currently under investigation with our Development Team, please accept my apologies for the inconvenience it is causing. 

Thank you again for your posts.

[tomatosauce88]

Yep it's frustrating. Makes the game unplayable atm. Main reason for the purchase was the online element 

[Jibbbert]

Just happy that it isn't only happening to myself.  

It just happened to me and a friend after our first friendly match.. I assume SI are aware and working on this?

[EdL]

We are aware, its very odd that this is being reported so much as neither ourselves or Microsoft reported it and both ourselves and MS certification were testing network games - so we need to figure out why we aren't reproducing it

[MoliveIOW]

Having the same issue on Xbox one. Found a work around which is you have to all press "continue" at the same time and it seems to work

[tomatosauce88]

6 minutes ago, MoliveIOW said:

Having the same issue on Xbox one. Found a work around which is you have to all press "continue" at the same time and it seems to work

Press continue where? Can't press top right cause of the save bar being in the way

[tomatosauce88]

45 minutes ago, EdL said:

We are aware, its very odd that this is being reported so much as neither ourselves or Microsoft reported it and both ourselves and MS certification were testing network games - so we need to figure out why we aren't reproducing it

OK thanks. Hopefully it can get sorted soon.

[MoliveIOW]

1 minute ago, tomatosauce88 said:

Press continue where? Can't press top right cause of the save bar being in the way

So before it freezes, when you finish a match you have to all wait before you can advance. Every time I've done that in my online save it's worked, every time we haven't, it's frozen. It's annoying so hopefully a fix will come in 🤞

[Seal]

Hello so when i attempt to join a friends game on windows 10 it doesnt work and the 3d photo generate does not work it either is this a issue or do i need to uninstall and reinstall?

[RAD93x]

We kinda stumbled on a way to keep playing earlier.. 

Let the person who’s joined the game leave first, not the creator of game. We had this issue earlier it was stuck on both our screens, my mate turned his game off and the Press Officer Summary on my screen disappeared and I could carry on playing. The only thing is he then had to rejoin game, but the only way he can find my game is if I invite him, he couldn’t find me via search options. 
It’s a pain but hopefully works for you. 

[tomatosauce88]

25 minutes ago, MoliveIOW said:

So before it freezes, when you finish a match you have to all wait before you can advance. Every time I've done that in my online save it's worked, every time we haven't, it's frozen. It's annoying so hopefully a fix will come in 🤞

Ah I see thanks for the help. Much appreciated.

[AlcoholicSocks]

Just like to say that it isn't only the Press Officer Summary that causes online to crash. Everytime the host tried to save for us it froze once the save bar got full, and then crashed the game. The save is there when you go to load it back up, but it says that the save is unable to load.

[Patricio18]

Had this issue too. Had everyone leave the game apart from the host and nothing changed anyone have any way of leaving the press officer summary at the moment ?

[Lynchyy]

The host must be the last person to click continue. This works for me each and every time. 

[Jibbbert]

4 hours ago, Lynchyy said:

The host must be the last person to click continue. This works for me each and every time. 

So, wait for everyone to be finished and hit continue, then and only then does the host continue?

[tomatosauce88]

5 hours ago, Lynchyy said:

The host must be the last person to click continue. This works for me each and every time. 

So the others press continue first then the host is always the last?

[Kjs123]

Everytime we’ve gone into a online career game after the game it has gone to a loading screen where it says compiling press officer summary and has frozen permanently on this screen. Not been able to play a single game without this happenening 

[Lynchyy]

59 minutes ago, tomatosauce88 said:

So the others press continue first then the host is always the last?

Yes !

[Patricio18]

8 hours ago, Lynchyy said:

The host must be the last person to click continue. This works for me each and every time. 

Are you sure. Not working for me ?

[tomatosauce88]

1 hour ago, Patricio18 said:

Are you sure. Not working for me ?

I just do the one click it all at the same time that works 

[Major Boyes]

1 hour ago, tomatosauce88 said:

I just do the one click it all at the same time that works 

Does this work every time?

[crossydj]

Same issue, playing online with 2 friends 2 on Xbox Series S and one on Xbox One.

- Crashes after every game

- Random disconnects and unable to locate game

[tomatosauce88]

6 hours ago, Major Boyes said:

Does this work every time?

Yes we have managed to play this way

[davidb84]

Exact same problem for me and two others trying to play online. Play one game and won't go past the press officer summary loading bar.

 

Game is unplayable online.

[Lewsley]

Do we have any updates on this??

I know game is great as single player but i would of bought full version on steam instead i opted for xbox edition so i could play online! this is a game breaking bug can we have an update on when this will be fixed? 

Tried all solutions from turning timers off to waiting until host was last to press or all continuing at same time none of it works! only way to progress past it is for everyone to leave apart from the host then the progress bar starts for compiling press officer summary and then wait for everyone to join back in...it gets old and annoying fast! 

[M9R5H9LL]

@Lewsley

 

If you all press continue at the same time it loads for you.. I agree tho this has been a problem since day 1 we need a patch

[xNewby3]

Are there any updates on this? Haven't been able to touch online since release.

[Lewsley]

@M9R5H9LL

 

We will certainly try that but hard to coordinate when there is 8 of us! 

[SMeasures]

i know you’re very aware of the compiling press officer crash but I am also experiencing this problem. This is happening on an online save with 1 friend. I am using an original Xbox one s and he has a completely original day one Xbox one. Any other information needed let me know

[SorrySmithy]

Having the same issue where the game freezes whenever the host tries to save the game in an online game. This happens both in online career and online draft. All on xbox series x

[steven2001]

Can I quickly add something to this thread me and my mate have tested this workaround with me and him and also with another network save(another set of mates) and its worked every time so far were onto match 6. Try pressing RT or continue at the same time as each other and it manages to compile the report and weve been able to avoid the issue apart from on day 1 where we didnt know about the issue.  Also just checked that M9r5h9ll above said the same thing it works.

[LJ90]

Me and my mate, have tried playing the first matchday on Xbox and then on our laptops (online game 2 player) and it crashes regardless of which device we try, we cannot  even complete the first game of the season! Crashes at the exact same bit every time - “Compiling Press Summary”. We’ve given up now 👎

Edited December 4, 2020 by LJ90

[JoeyG8]

Not even going to update us all just going to leave it now they’ve taken our money ? 4 days and still no patch ! 

[JimmySpriggs]

I have been had the same issue, but me and my mate were determined so we tried everything, we noticed after every game don't press continue til the other player is ready to press it at the same time, I know it's a pain in the ass but has worked every time, give it a go and see how you get on 

[EdL]

2 hours ago, JoeyG8 said:

Not even going to update us all just going to leave it now they’ve taken our money ? 4 days and still no patch ! 

Running through xbox submission alone can take 4 days, let alone we have to reproduce, fix and test all the issues ourselves first - updating a console game is not a quick thing I'm afraid - we are working on it!

[NuckedFuts]

7 hours ago, EdL said:

Running through xbox submission alone can take 4 days, let alone we have to reproduce, fix and test all the issues ourselves first - updating a console game is not a quick thing I'm afraid - we are working on it!

EdL, you guys are fine. I see so many complaints in this thread. And look, I get it. This bug is obnoxious and annoying. I play with a friend and have to reset my game after every match. Even hitting continue at the same time, sends him through but never loads me. Its a pain and makes a save slower but it's not unplayable. 

 

They've acknowledged the problem. They are working on it. It's not as though they are able to go, "hey this is a problem, that must be caused by line 145766 of code. Easy fix!" They have to reproduce the issue to know how to fix it. That does take time. Lets remember that this is a game that has never been on the new consoles in the early early days of release. There will be bugs. 

 

They are working on it. They aren't stealing your money. Calm down. 

[jono_867]

4 minutes ago, jono_867 said:

I had this issue also. I advise save it before games and use force continue option, i use 2 mins. if it crashes try getting the other users to leave, wait out the force continue time and it loaded for me, get the others to join back and nothing is lost.

If this does not work then replay the matches & Make sure the other users do not complete the match first. The host clicks continue after games first and the press officer loading bar appears. Sometimes it fills halfway and sometimes its empty.  When the other users click continue it fills up and continues. The host has to be the last one clicking continue after all matches.  I have tried and tested this 5 times. 
Also i only had one other user and me as the Host. 
Hope this helps

 

 

[dabest]

2 hours ago, jono_867 said:

 

 

Could you go through the steps again please? I see the host needing to press first and last, maybe I am reading it wrong