nikolaosaek Posted November 25, 2020 Share Posted November 25, 2020 I cant choose the windowed option from the pref., The only option is full screen 1920x1080. No other resolution is available and the windowed option is grey and cant click on it. Even from the first page you CAN pick the windowed option but it remains in 1980 full screen. Also I have to change the resolution EVERY time I start because it dont save my preference. The same thing happens to the editor. Every time i have to fix the resolution of the letters. Link to post Share on other sites More sharing options...
Lekan Odushola Posted November 26, 2020 Share Posted November 26, 2020 Hi @nikolaosaek this is this still an issue for you, can I ask that you clear your cache and preferences please and let us know if that works. https://support.sega.co.uk/hc/en-gb/articles/360015199257-How-to-remove-my-Preferences-and-or-Caches-Folder Link to post Share on other sites More sharing options...
nikolaosaek Posted November 26, 2020 Author Share Posted November 26, 2020 (edited) 4 hours ago, Lekan Odushola said: Hi @nikolaosaek this is this still an issue for you, can I ask that you clear your cache and preferences please and let us know if that works. https://support.sega.co.uk/hc/en-gb/articles/360015199257-How-to-remove-my-Preferences-and-or-Caches-Folder Yep, it worked, thank you. The only option now is windowed and 1920x1080. Is that normal?? No other resolution are available. Edited November 26, 2020 by nikolaosaek Link to post Share on other sites More sharing options...
Lekan Odushola Posted November 27, 2020 Share Posted November 27, 2020 Could you try doing the same process after a little while to see if you get other resolutions. But in some cases this may be normal Link to post Share on other sites More sharing options...
Xpert Posted November 28, 2020 Share Posted November 28, 2020 I am using "windowed option" normally but every day I load the game the setting has been resetted to Full Screen It seems that my settings are not "saved" Any help ? Link to post Share on other sites More sharing options...
nikolaosaek Posted November 28, 2020 Author Share Posted November 28, 2020 On 27/11/2020 at 12:52, Lekan Odushola said: Could you try doing the same process after a little while to see if you get other resolutions. But in some cases this may be normal no resolutions are available. Only 1980x1080 and windowed that is not available(its grey). I can make it windowed ONLY from this screen. Link to post Share on other sites More sharing options...
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