adamh88 Posted November 24, 2020 Share Posted November 24, 2020 a large number of messages that come to my inbox are white text so are unreadable. example being my season ticket sales update from the chairman or the response of no one being interested in a player who I have offered out. Link to post Share on other sites More sharing options...
Lekan Odushola Posted November 24, 2020 Share Posted November 24, 2020 Hi @adamh88 could you upload a screenshot of a couple of the messages and someone will look into this for you. Link: How to Upload Files to us (sigames.com) Link to post Share on other sites More sharing options...
Red Horizon Posted November 24, 2020 Share Posted November 24, 2020 3 hours ago, adamh88 said: a large number of messages that come to my inbox are white text so are unreadable. example being my season ticket sales update from the chairman or the response of no one being interested in a player who I have offered out. All player names on 2d are bright white for me (when normally they are faded) maybe this is part of the same problem? Link to post Share on other sites More sharing options...
SI Staff Tony Garvey Posted November 24, 2020 SI Staff Share Posted November 24, 2020 Guys, if you're not using the default skin please swap back, but the following fix might work to clear this issue up (it will reset skin information):https://support.sega.co.uk/hc/en-gb/articles/360015199257-How-to-Delete-my-Preferences-and-or-Caches-Folder#text Link to post Share on other sites More sharing options...
adamh88 Posted November 24, 2020 Author Share Posted November 24, 2020 1 hour ago, Lekan Odushola said: Hi @adamh88 could you upload a screenshot of a couple of the messages and someone will look into this for you. Link: How to Upload Files to us (sigames.com) yeah here they are here. as you can see the text in top message is totally white so I can't read it. I'm using the default skin and I have deleted the cache a couple of times but it hasn't made a difference. Link to post Share on other sites More sharing options...
SI Staff Tony Garvey Posted November 24, 2020 SI Staff Share Posted November 24, 2020 1 hour ago, adamh88 said: yeah here they are here. as you can see the text in top message is totally white so I can't read it. I'm using the default skin and I have deleted the cache a couple of times but it hasn't made a difference. Hey Sorry if you've already done this but you've said Cache - did you also delete the Preferences folder in the same place? (That folder holds more information on skins than Cache, so out of the two I'd definitely recommend deleting that) Just want to make sure, let me know please Link to post Share on other sites More sharing options...
adamh88 Posted November 24, 2020 Author Share Posted November 24, 2020 35 minutes ago, Tony Garvey said: Hey Sorry if you've already done this but you've said Cache - did you also delete the Preferences folder in the same place? (That folder holds more information on skins than Cache, so out of the two I'd definitely recommend deleting that) Just want to make sure, let me know please Yeah I’ve done both Link to post Share on other sites More sharing options...
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