Stuart Warren Posted August 18, 2010 Share Posted August 18, 2010 Hi all, Update 4 (version 1.6) went live on the AppStore in the early hours of this morning and we're aware of an issue causing it to crash upon startup on older devices. If you've already updated and cannot currently play the game, please accept our apologies. The team are working on it as a matter of urgency and we'll be rolling out a fix as soon as possible. Don't delete the app from your phone otherwise you'll lose your save games - once we've addressed this issue the fixed version should allow you to pick up from where you left off. If you've not yet updated and have an iPhone 3G or earler model, or a 1st or 2nd generation iPod Touch then I strongly recommend you don't download 1.6 and wait until we release a fix. If you have an iPhone 4G, 3GS or 3rd generation iPod Touch, you should be unaffected but again I would still recommend waiting until we've investigated further and fixed the issue. I will update this thread with more information as we progress, thanks for your patience. Stu Link to post Share on other sites More sharing options...
Lambert's Right Boot Posted August 18, 2010 Share Posted August 18, 2010 Thanks, whats in the update? The description just says 's' Link to post Share on other sites More sharing options...
Stuart Warren Posted August 18, 2010 Author Share Posted August 18, 2010 I'll post a changelist for the update soon (I'll have to verify first that everything that should be going into it, will still be going into it in light of this). The 's' issue is a problem at Apple's end as far as I'm aware. Doesn't look good obviously and we'll have this sorted along with the fix ASAP. Link to post Share on other sites More sharing options...
dommeus Posted August 18, 2010 Share Posted August 18, 2010 Oh, so presumably this is why you've taken it off the appstore? Link to post Share on other sites More sharing options...
SI Staff Marc Vaughan Posted August 19, 2010 SI Staff Share Posted August 19, 2010 Oh, so presumably this is why you've taken it off the appstore? Yes it should only be gone for a short while and will return soon. Just to update people, without going into geeky details - the issues hopefully been rectified and presuming QA at all parties (ie. SEGA, SI & Apple) concur we'll have a new version in store shortly. Sorry for any inconvenience, Marc Link to post Share on other sites More sharing options...
hobbitrjw27 Posted August 19, 2010 Share Posted August 19, 2010 Any updates on how this is moving along? Link to post Share on other sites More sharing options...
Daveo72 Posted August 19, 2010 Share Posted August 19, 2010 I have deleted the app not to bothered at losing my saved games. Be nice to know an estimated timescale thou guys no fun playing champ manager again Link to post Share on other sites More sharing options...
SI Staff Marc Vaughan Posted August 19, 2010 SI Staff Share Posted August 19, 2010 I have deleted the app not to bothered at losing my saved games. Be nice to know an estimated timescale thou guys no fun playing champ manager again We believe its all fixed and working now - however the fix will have to pass QA before it makes it to the public domain. Incidentally the new version will be issues it as an 'upgrade' so if anyone wants to retain save games they'll be able to simply by installing over their current version (ie. please don't delete the crashing version if you were unlucky enough to download it). Sorry for any inconvenience, Marc PS - Expected ETA is hopefully only a few days, although obviously the acceptance at Apple is beyond my control - apologies for any inconvenience. Link to post Share on other sites More sharing options...
hobbitrjw27 Posted August 19, 2010 Share Posted August 19, 2010 Marc, Thanks for your reply and I know you guys are trying to get this fix in as soon as possible. I have not deleted the malfunctioning app as I do not wish to lose my Arsenal/Holland save. Link to post Share on other sites More sharing options...
stonfiesta5 Posted August 20, 2010 Share Posted August 20, 2010 So what does the update do? (the new working one i mean). Link to post Share on other sites More sharing options...
Daveo72 Posted August 20, 2010 Share Posted August 20, 2010 Is there any further developments on this issue. keep checking app store for the app but nothing yet.... Link to post Share on other sites More sharing options...
SI Staff Marc Vaughan Posted August 20, 2010 SI Staff Share Posted August 20, 2010 The application is now back with Apple again and hopefully should be back up in the store in the near future. I'll post full details on whats in the update once its available. Link to post Share on other sites More sharing options...
Daveo72 Posted August 20, 2010 Share Posted August 20, 2010 cool thanx hopefully be back within next 24 hours i hope Link to post Share on other sites More sharing options...
MagnumPI Posted August 20, 2010 Share Posted August 20, 2010 Hi Marc - Just to let you know I have a 3rd gen Ipod Touch and it crashes on mine too. (Downloaded when it was first on the appstore). I'll look out for the update. Thanks Link to post Share on other sites More sharing options...
Daveo72 Posted August 21, 2010 Share Posted August 21, 2010 Has there been anything back from Apple at all. Are we looking at Monday seen as we are now halfway throu the weekend. My god Champ Manager is pants...........Please if there is a god speed this up....lol Link to post Share on other sites More sharing options...
SI Staff Marc Vaughan Posted August 21, 2010 SI Staff Share Posted August 21, 2010 Has there been anything back from Apple at all. Are we looking at Monday seen as we are now halfway throu the weekend. My god Champ Manager is pants...........Please if there is a god speed this up....lol We're waiting patiently for Apple to finish their QA and release the game - I'm hopeful it'll be available before monday but unfortunately its beyond my direct control, sorry. Link to post Share on other sites More sharing options...
Daveo72 Posted August 21, 2010 Share Posted August 21, 2010 No worries Marc, I know theres nothing else can be done. Link to post Share on other sites More sharing options...
Richie_Magpies Posted August 22, 2010 Share Posted August 22, 2010 http://community.sigames.com/showthread.php/222811-SI-please-include-this-in-the-1.6-update!!!! Please!? Link to post Share on other sites More sharing options...
hobbitrjw27 Posted August 22, 2010 Share Posted August 22, 2010 It does seem as if Apple is not treating this as urgently as SI has. This is where the app store has a big problem,it is kind of too bad that you guys don't have more control over this,like letting them know how urgent a fix is Link to post Share on other sites More sharing options...
SI Staff Marc Vaughan Posted August 22, 2010 SI Staff Share Posted August 22, 2010 It does seem as if Apple is not treating this as urgently as SI has. This is where the app store has a big problem,it is kind of too bad that you guys don't have more control over this,like letting them know how urgent a fix is I'll post here when its available - sorry for the delay, I'm afraid all we can do is wait at present (crossing appendages for luck is optional ). Link to post Share on other sites More sharing options...
Daveo72 Posted August 24, 2010 Share Posted August 24, 2010 What is taking Apple so long? I get the impression they don't give a crap about their customers. It's not just this I have had problems with them before and they were I no rush then either. This is why I'm now looking to buy a PSP console so I can play games when I want and not have to wait. It's now been coming into 5 days this problem came to light, you guys jumped to it and sorted ur side out very quickly then as soon as Apple got hold of it they just put it to one side. Come on Apple sort ur company out or u will have more people getting rid of ur products.... Link to post Share on other sites More sharing options...
xSEARLEYx Posted August 24, 2010 Share Posted August 24, 2010 Looks like ur pretty P****D off daveo lol Just glad i didnt update my fmhi not one to boast or anything Link to post Share on other sites More sharing options...
Daveo72 Posted August 24, 2010 Share Posted August 24, 2010 P****d is not the word got a £7 app I can't use lol. They need to pull their fingers out Link to post Share on other sites More sharing options...
hobbitrjw27 Posted August 24, 2010 Share Posted August 24, 2010 Nevermind the 5 days this fix has been in submission but really it's the fact that the problem has existed now for close to a week,and it's Apple's fault because they can't seem to find time to release such a urgent fix. I feel bad for Marc and everyone else at SI too because they are not making anything off the game so long as apple continues to dork around and not get this fix posted. I think it is well past time for "waiting paitently" Link to post Share on other sites More sharing options...
Daveo72 Posted August 24, 2010 Share Posted August 24, 2010 Tis pretty P**s poor like. Wonder how long its gona be before its available on apps store again??? Link to post Share on other sites More sharing options...
SI Staff Marc Vaughan Posted August 24, 2010 SI Staff Share Posted August 24, 2010 Nevermind the 5 days this fix has been in submission but really it's the fact that the problem has existed now for close to a week,and it's Apple's fault because they can't seem to find time to release such a urgent fix. I feel bad for Marc and everyone else at SI too because they are not making anything off the game so long as apple continues to dork around and not get this fix posted. I think it is well past time for "waiting paitently" We've done the best we can to obviously get the game back in the store promptly. In Apples defense, obviously something was missed during the initial submission testing which caused the issue; I expect that they are being overly careful to ensure this doesn't occur again - hopefully the game will be back available shortly and I apologise for any inconvenience this is causing people. Link to post Share on other sites More sharing options...
Daveo72 Posted August 25, 2010 Share Posted August 25, 2010 This is not down to u guys at SI Marc this is down to Apple taking their time. Like I say it's not the first time and by the looks of things won't be the last either. Big well done for acting so quickly in getting the fix back to Apple guys. Link to post Share on other sites More sharing options...
hobbitrjw27 Posted August 25, 2010 Share Posted August 25, 2010 This is true this is not the first time apple has done this,and probably won't be the last. Taking their time should be more like 2-3 days if neccessary,not 6. It is starting to make me wonder if Apple has even TOUCHED this game to do a QA. Link to post Share on other sites More sharing options...
xSEARLEYx Posted August 25, 2010 Share Posted August 25, 2010 What exactly do they have to do? Test it? i mean testing a update/fix doesnt take a week. Stupid apple Link to post Share on other sites More sharing options...
Redgy Regan Posted August 25, 2010 Share Posted August 25, 2010 Wow kids these days don't have any patience! Link to post Share on other sites More sharing options...
gtg007w Posted August 26, 2010 Share Posted August 26, 2010 Wow kids these days don't have any patience! No kidding. In Apple's defense, you probably have few hundred apps being submitted daily, you've got to see it from their viewpoint. I love FM, and I'm sure there are many others too, but I'm guessing there are other apps that gets more downloads than FM Lite, and my guess is that they're attending to those before getting to FM. Link to post Share on other sites More sharing options...
Daveo72 Posted August 26, 2010 Share Posted August 26, 2010 Wat and this takes over a week to sort, nah dont think so mate. Its not FM Lite its the full FM2010 we are talking about here and at £7 a pop its not cheap so maybe they should be looking into that first before the apps that cost alot less.. Link to post Share on other sites More sharing options...
stonfiesta5 Posted August 26, 2010 Share Posted August 26, 2010 how about letting us know what the update will do so we have something to look forward to while apple keep us waiting. Link to post Share on other sites More sharing options...
Daveo72 Posted August 26, 2010 Share Posted August 26, 2010 That would be nice Link to post Share on other sites More sharing options...
xSEARLEYx Posted August 26, 2010 Share Posted August 26, 2010 how about letting us know what the update will do so we have something to look forward to while apple keep us waiting. that ^^^^^ Link to post Share on other sites More sharing options...
Daveo72 Posted August 28, 2010 Share Posted August 28, 2010 This is now beyond a joke is there nothing u guys can do like send them an email to g them up abit. Sorry but if I was this slow in my job I would have been sacked a week ago. Apple clearly don't give a flying f**k about it's customers not even an update to u guys at SI to say there on with testing or anything. Well done Apple...... Link to post Share on other sites More sharing options...
SI Staff Marc Vaughan Posted August 28, 2010 SI Staff Share Posted August 28, 2010 Its going live now as I type this .... shouldn't be long now (its set as 'processing for store' so shouldn't be long now). Link to post Share on other sites More sharing options...
SI Staff Marc Vaughan Posted August 28, 2010 SI Staff Share Posted August 28, 2010 Game is now 'live' again in all stores - apologies for the delay and thanks to everyone for their patience. Link to post Share on other sites More sharing options...
Daveo72 Posted August 29, 2010 Share Posted August 29, 2010 Just installing it back on now, thanks for the update. Can u include on here what the new update of FM10 includes as I would like to know what's changed. Thanks again guys. Link to post Share on other sites More sharing options...
MagnumPI Posted August 29, 2010 Share Posted August 29, 2010 Just installing it back on now, thanks for the update. Can u include on here what the new update of FM10 includes as I would like to know what's changed. Thanks again guys. It has it's own thread - here http://community.sigames.com/showthread.php/223710-FMH-1.7-Update-now-available-in-all-stores Works like a charm Marc, thanks. Link to post Share on other sites More sharing options...
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