Zenyatta Posted May 11, 2010 Share Posted May 11, 2010 Is there any way to recover a deleted game? I originally downloaded 2010 via Steam. Reformatted PC and dont have it. Is there a way to recover the game without repurchasing? Thanks in advance Link to post Share on other sites More sharing options...
bomma Posted May 11, 2010 Share Posted May 11, 2010 If you installed via steam, then you should be able to simply download it again. Think all your games and records will be lost though. Link to post Share on other sites More sharing options...
Zenyatta Posted May 11, 2010 Author Share Posted May 11, 2010 Under My Account on Steam it does not list 2010 Link to post Share on other sites More sharing options...
Arijit Posted May 11, 2010 Share Posted May 11, 2010 Install Steam. Login to your account and you can re-download it. This time make a game backup from Steam menu and burn that backup into a DVD, so that you don't need to re-download it every time you format your PC. Link to post Share on other sites More sharing options...
Zenyatta Posted May 11, 2010 Author Share Posted May 11, 2010 Arijit, the game is not showing up on My Account. Link to post Share on other sites More sharing options...
Zenyatta Posted May 11, 2010 Author Share Posted May 11, 2010 is there a way to call Steam? I cant seem to find anything other than a knowledge base for support Link to post Share on other sites More sharing options...
Arijit Posted May 11, 2010 Share Posted May 11, 2010 Steam always sends an email to your registered email address. Send it to Steam and lodge a complain. I am sure they'll help out. Link to post Share on other sites More sharing options...
Zenyatta Posted May 11, 2010 Author Share Posted May 11, 2010 Ive email them via the clunky interface on their support website. I wish people would have a support #, I hate having to play tag online. I have a feeling this will drag out for a while. Link to post Share on other sites More sharing options...
Arijit Posted May 11, 2010 Share Posted May 11, 2010 Wish you lick mate. Link to post Share on other sites More sharing options...
Zenyatta Posted May 12, 2010 Author Share Posted May 12, 2010 they still have not replied. this is ridiculous and why I knew better than to buy a digital download of a game Link to post Share on other sites More sharing options...
lawsie Posted May 12, 2010 Share Posted May 12, 2010 obvious question, but are you using the same account you bought the game on, or did you just register again? Link to post Share on other sites More sharing options...
Zenyatta Posted May 12, 2010 Author Share Posted May 12, 2010 obvious question, but are you using the same account you bought the game on, or did you just register again? haha, yes i thought of that after no luck the first go round. i've logged in with both of my accounts Link to post Share on other sites More sharing options...
lawsie Posted May 12, 2010 Share Posted May 12, 2010 if you check your emails, you might have some mail from steam regarding purchasing the game, or any other type of mail. It might tell you what account it was for. It also gives you a reference number for your purcahse etc, you can use it when contacting steam help. By the way, help from steam takes days and days to even get just an automated response. Link to post Share on other sites More sharing options...
Zenyatta Posted May 12, 2010 Author Share Posted May 12, 2010 if you check your emails, you might have some mail from steam regarding purchasing the game, or any other type of mail. It might tell you what account it was for. It also gives you a reference number for your purcahse etc, you can use it when contacting steam help. By the way, help from steam takes days and days to even get just an automated response. I looked, no saved emails. Doesnt matter, I only have two accounts, one for FM2009 and one for FM 2010 and I've tried both. I feared this very thing happening when I reformatted everything. Why would SI Games partner with someone with such horrible support? Multiple day waits for even basic automated replies? Boolsheet I say. It pains me to think I'll have to go back to FM2009 or re-purchase over this. Link to post Share on other sites More sharing options...
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