How to Delete my Preferences and/or Caches Folder

First of all make sure the game is closed before you proceed.

For Windows 7:
- Click ‘Start’
- Select ‘Computer’
- From the header, select ‘Organize’ dropdown
- Select ‘Folder and Search Options’
- Within here, select the ‘View’ tab and make sure ‘Show Hidden Files and Folders’ is selected
- Navigate to C:\Users\[Your Windows Username]\AppData\Local\Sports Interactive\Football Manager 2019
- Delete the Preferences and/or Cache folder

For Windows 8 and Windows 10:
- Click ‘File Explorer’ from within the taskbar (or click ‘Desktop/Start’ then type in ‘File Explorer’)
- On the header click ‘View’ and make sure above ‘Show/hide’ that ‘Hidden Items’ is ticked
- Navigate to C:\Users\[Your Windows Username]\AppData\Local\Sports Interactive\Football Manager 2019
- Delete the Preferences and/or Cache folder

Please bear in mind, these are not your save games or the same folder which contains these, this folder is completely unrelated. Upon deleting these folders, they will be regenerated when you launch the game. The next time you launch the game remember to change any preferences you wish to have changed (such as auto saves, sound level or game display mode).