If you’ve encountered a crash dump during a match whilst playing Football Manager 2018 please bear in mind a crash dump is the generic response for any type of crash – deleting the crash dump file will not help. Instead please try the following troubleshooting techniques in order to try and resolve the issue.
Please run through the steps listed below. After each step try the game again to make sure the issue is resolved:
If you're running any kind of custom graphics such as logos, facepacks, ad hoardings etc, please first of all try removing it and see if that stops the crashes.
This doesn't mean that you won't be able to run any graphics, it's just to test and see if it's the cause. If it is, you can re-add the graphics back slowly a folder at a time to see if it's a specific pack causing the issue. If you discover it is, please let us know.
If it doesn't, carry on with the links below.
If it still crashes during a match, please create a thread on the Football Manager 2018 Technical Issues/Crashes forum with the following information posted and the crash dump file attached to your post:
The crash dump file (this file can be located at the following default location: C:\Users\[Your Windows Username]\Documents\Sports Interactive\Football Manager 2018\crash dumps
Whether it reproduces every time you go into a match, or whether it was a one-off
Your dxdiag (details here - https://community.sigames.com/faq/football-manager-2018/134_how-to/138_pc/how-to-find-my-system-dxdiag-r400/)
How many leagues you are running with what sized database. If within your save you go to 'FM' -> 'Add/Remove Leagues', let us know how many players are loaded.
Once we have the above information we will be able to look into your issue directly and determine what the cause is. The sooner we can determine the cause; the sooner we will be able to provide further assistance to resolve this issue for you.