If you receive any kind of Steam error message when first starting the game (such as certain Error numbers) there are a few troubleshooting steps we suggest undertaking in order to get it to work.
- Make sure your Graphics Card drivers and installed and fully up to date
- Check any programs which are known to cause issues with FM and/or Steam
- If running on a laptop with dual graphics cards, make sure they are configured for the correct card to run with FM
- Make sure your Anti-Virus isn’t interfering with Steam or FM as this can cause problems when installing or launching the game
- Make sure your Windows Updates are up to date and that your DirectX is not corrupted
If you have completed all of the above without being able to resolve your issue, please create a thread within our technical issues/crashes PC sub forum which can be found here - https://community.sigames.com/forum/564-crashes-and-technical-issues-pc/
Please include as many details as possible and list any troubleshooting techniques you’ve tried already so they can help you in the most efficient way.