On occasion you may be asked to upload detailed system information of your Mac to the forums so we can investigate further and see if we can find the reason for a problem. Please follow the instructions below. Mac OS X (all versions) - Go to ‘Finder’ - Go to ‘Applications’, then unto ‘Utilities’ - Launch ‘System Information’ - From the ‘File’ menu, click ‘Save…’ - In ‘Save As’ type file name or leave to default as your system’s name - Choose a location to save the file to, it will d