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    16 questions in this category

    1. Minimum System Requirements

      Windows - System Requirements Operating Systems: Windows Vista (SP2), 7 (SP1), 8/8.1, 10 (1703/Creators Update) – 64-bit or 32-bit Processor: Intel Pentium 4, Intel Core or AMD Athlon – 2.2 GHz or higher. Memory: 2 GB RAM Graphics: Intel GMA X4500, NVIDIA GeForce 9600M GT or AMD/ATI Mobility Radeon HD 3650 – 256MB VRAM DirectX: Version 9.0c  Hard Drive: 7 GB available space  Mac - System Requirements Operating Systems (64-Bit): OS X 10.8.5 Mountain Lion, OS X 10.9.5 Mavericks, OS X 10.10.5 Yosemite, OS X 10.11.6 El Capitan, OS 10.12 Sierra, OS 10.13 High Sierra Processor: Intel Core 2 - 1.8GHz or higher Memory: 2 GB RAM Graphics: Intel GMA X4500, NVIDIA GeForce 9600M GT or AMD/ATI Mobility Radeon HD 3650 – 256MB VRAM OpenGL: 2.1 Hard Drive: 7 GB available space STEAMOS + Linux System Requirements Operating Systems: SteamOS, Ubuntu 14.04.5 LTS Linux (64 bit) Processor: Intel Pentium 4, Intel Core or AMD Athlon - 2.2GHz or higher Memory: 2 GB RAM Graphics: Intel HD Graphics 3000/4000, NVIDIA GeForce 9600M GT or AMD/ATI Mobility Radeon HD 3650 – 256MB VRAM OpenGL: 2.1 Hard Drive: 7 GB available space  
    2. How can I use my code to activate via Steam?

      If you have bought the game digitally you should receive a code directly from your retailer. If you have not, you need to contact them directly.* Once you have your activation code, do as follows to activate and start downloading your game: - Download the Steam client: http://store.steampowered.com/about/
      - Install Steam on your computer
      - Once installed, open up Steam
      - Go to +ADD A GAME at the bottom-left of the window
      - Then select Activate a product on Steam
      - Enter your pre-release Activation Code
      - Steam should now download your game.  If you have bought a boxed version of the game, the code can be found on the back of the sleeve included within the box. If you put the disc in, you will be prompted to install the game using the code on the back of said sleeve. Use the instructions above to do so. *If you bought the game via the footballmanager.com website, please use the following contact forum - https://store.footballmanager.com/uk/docs/email_support 
    3. How Can I Change the Installer Language? 

      - Launch Steam
      - Click on the top left menu and select ‘Steam’ -> ‘Settings’
      - Select the ‘Interface’ tab and change the language
      - Click on OK
      - Steam will ask you to restart its client: select ‘RESTART STEAM’ 
      You can change the language of the game within Football Manager 2018 following these steps:
      - Run the game
      - From the Main Menu, select ‘Preferences’
      - Under ‘Game Settings’, the language can changed to one of up to eighteen different languages (Czech, Dansk, English, English US, Español, Français, Greek, Italiano, Korean, Nederlands, Norsk, Polski, Português, Russian, Simplified Chinese, Traditional Chinese, Svenska, Turkish).
    4. My Download Is Running Slowly, What Can I Do To Improve It?

      If you are experiencing a download issue i.e. slow/unresponsive, try clearing your Download Cache as detailed below:

      - From the Steam Client Window; - Click on ‘Steam’ (top left-hand corner) followed by ‘Settings’ - Click on the ‘Downloads’ tab - Click on ‘CLEAR DOWNLOAD CACHE’ - Try to download the game again.     Should that fail to resolve your download issue, from the Download Section as CLEAR DOWNLOAD CACHE, try changing your region to another region to see if a better connection can be established:    
      If the problem persists, please contact SEGA Customer Support at help@sega.co.uk for further assistance.  
    5. How Do I run the game in offline mode?

      Like previous versions, Football Manager 2018 can only be activated and played through the Steam platform. The game can be purchased as a boxed copy or a digital download, but both versions require Steam and an Internet connection.

      Football Manager 2018 will need Internet access for its activation process because Steam is a network-based platform. FM2018 customers that do not want Steam to connect to Internet can launch the Steam client in "Offline Mode" after installation. Internet access after installation of the game will only be needed to apply game patches or Steam updates, play ‘online’ network games, use the Steam Workshop, use the Steam Store or use any of the uploading features included in FM2018.

      We have outlined below the steps to set Steam to Offline Mode.

      - Start Steam whilst being connected to the Internet - make sure that the ‘Remember my password’ box on the login window is checked
      - Verify that all game files are completely updated and that there are no current downloads on Steam (‘View’ -> ‘Downloads’)
      - Launch the game you would like to play offline to verify that there are no further updates to download. Shut down the game and return to Steam once you have confirmed that the game can be played
      - Go to ‘Steam’ -> ‘Settings’ to ensure that the ‘Don't save account credentials on this computer’ option is NOT selected
      - Click on the top left ‘Steam’ menu and select ‘Go Offline’
      - Select ‘Restart in Offline Mode’. This will restart the Steam client and it will no longer connect to Internet when it is launched

      If you would like to reconnect Steam to the Internet in the future to download game updates, activate new products or play multiplayer modes on your games, please select ‘Go Online’ from the top left ‘Steam’ menu.  
    6. Can I activate the game offline without an Internet Connection?

      The game can only be activated online with an Internet connection through Steam.

      If you do not have access to an Internet connection, you will not be able to activate and play the game. Likewise, you can only update the game via Steam connected to the Internet.  
    7. Where can I find my Save Game files?

      Your Save Game files can be located within your ‘Documents’ Folder within the ‘Sports Interactive’ folder.

      By default the save game location will be as follows:

      Windows

      C:\Users\[Your Windows Username]\Documents\Sports Interactive\Football Manager 2018\games

      Mac

      /Users/[Your Mac Username]/Documents/Sports Interactive/Football Manager 2018/games

      Linux

      /home/documents/Sports Interactive/FM2018/games  
    8. How Do I Create a Desktop Shortcut?

      You can create a desktop shortcut which allows you to launch the game without having to go through the STEAM interface.

      - To create a desktop short-cut right click on the game from the STEAM Library and select Properties:
      - From the 'General' tab select ‘Create Desktop Shortcut'  
    9. Can I disable Steam from running on Start-up? 

      Yes, details on how to do this below.

      - With Steam open click the ‘Steam’ menu, and choose ‘Settings’.
      - Click on the Interface tab, and uncheck the box that says: ‘Run Steam when my computer starts’
      - Click 'OK' to confirm this change. 
      - Steam will no longer launch automatically when your system starts.  
    10. How do I download and install the game Editor?

      Make sure you have downloaded Football Manager 2018 prior to downloading the Editor

      The Pre-Game Editor for Football Manager 2018 can be found in the Tools section within Steam. To locate and install the program do the following;

      - Open Steam - Click ‘Library’ - Select ‘Tools’ - Find Football Manager 2018 Editor - Right-click on the title and select ‘Install Game’   The first time you launch the Editor after install it may prompt you to install DirectX files. Once installed it will appear within your Steam Library under the ‘Tools’ section. Please bear in mind the editor will only be available when the full game is released.   

       
    11. How do I download and install the Resource Archiver?

      Make sure you have downloaded Football Manager 2018 prior to downloading the Resource Archiver.

      The Resource Archiver for Football Manager 2018 can be found in the Tools section within Steam. To locate and install the program do the following;

      - Open Steam - Click ‘Library’ - Select ‘Tools’ - Find Football Manager 2018 Resource Archiver - Right-click on the title and select ‘Install Game’
      The first time you launch the Archiver after install it may prompt you to install DirectX files. Once installed it will appear within your Steam Library under the ‘Tools’ section. The Archiver will only become available when the full game is released.   
    12. My game doesn’t appear to have updated to the full version after the full game was released? 

      - To make sure your game downloads, make sure Football Manager 2018 is not already running in the Pre-Release Beta version.
      - If it doesn't update on launch, restart Steam.
      - If that still doesn't work, verify your game cache as shown below:

      - Load Steam
      - From the 'Library' section, right-click on the game and select 'Properties' from the menu.
      - Select the 'Local Files' tab and click the 'Verify Integrity of Game Cache' button.
      - Steam will verify the game's files - this process may take several minutes. This will always download a number of files even if you've just verified the game.
      - Once the process is completed, the Check Window will automatically exit.
      - We recommend verifying your cache twice to make sure all files are fully downloaded.  
    13. How Can I make sure my save game has completed to the Cloud?

      - When Saving the Game, select ‘FM’ -> ‘Save As’
      - From the save Panel select the 'Cloud' tab. Save the game within this folder by clicking the ‘Save’ button.
      - The Save Game will only be synced to the Cloud when you exit the game, so please only exit Steam when the save game has been fully synched to the Cloud.
      - If you try to exit the game before it's synched, a pop-up will remind you to wait until this is complete.
      - You must have an active Internet connection and be running Steam Online to use the Cloud Save Settings.  
    14. How much space does my Steam Cloud have for Football Manager 2018 save files?

      Steam currently allows 1GB of Cloud space per user account. Football Manager & Football Manager Touch Save Games are used in your cloud storage for Football Manager 2018. 

      You must have an active Internet connection to use the Cloud Save Settings.


       
    15. How do I download files from the Steam Workshop so they appear in my game?

      There are two different ways to access the Steam Workshop for FM in Football Manager 2018 as shown below:   From within Football Manager 2018 - From within a Football Manager 2018 save game go to ‘FM’ -> ‘Downloads’
      - If you’re on the Start Screen select ‘Downloads’
      - Select Steam Workshop tab
      - Select ‘Download Add-Ons directly from Steam’
      - This will bring up the Steam overlay for the Football Manager 2018 Workshop.
      - Select an item or collection in the workshop
      - Click ‘Subscribe’
      - Steam will now download the file in the background
      - Please note that some files may take time to download depending on their size.
      - Once file has downloaded, close the Steam overlay (by clicking Shift+Tab on your keyboard)
      - The file should now be present in your game.   From within the Steam platform - Go to your game Library
      - Right-click on Football Manager 2018
      - Select ‘View Community Hub’
      - From the options along the top of the page select ‘Workshop’
      - Search for the item you wish to add to your game within the workshop
      - Click ‘Subscribe’
      - Steam will now download the file in the background
      - Please note that some files may take time to download depending on their size.
      - Once file has downloaded, launch the game
      - The file should now be present in your game.
    16. What files can I use for Steam Workshop?

      When saving a file that can be shared on Steam Workshop (for example, a Tactic), you will be given the option to upload and share the file directly to Steam Workshop. You can share the following files on Steam Workshop for FM18:   •                     League & Data Updates •                     Challenges •                     Views •                     Filters •                     Tactics •                     Shortlists •                     Match Plans •                     Versus Mode Teams •                     Skins •                     Facepacks •                     Logos •                     Custom Database Options •                     Kits •                     Languages •                     Corners – Attacking •                     Corners – Defending •                     Free Kicks – Attacking •                     Free Kicks – Defender •                     Throw-ins  
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