If you’ve encountered a crash dump during a match whilst playing Football Manager 2017 please bear in mind a crash dump is the generic response for any type of crash – deleting the crash dump file will not help. Instead please try the following troubleshooting techniques in order to try and resolve the issue.
Please run through the steps listed below. After each step try the game again to make sure the issue is resolved:
If you're running any kind of custom graphics such as pitch textures, ad boards or anything like that, try removing it and see if that stops the crashes. If it doesn't, carry on with the links below.
- Make sure your Graphics Card drivers and installed and fully up to date
- Make sure your Windows Updates, DirectX and Net Framework are installed and up to date
If it still crashes during a match, please create a thread on the Football Manager 2017 Technical Issues/Crashes forum with the following information posted and the crash dump file attached to your post:
The crash dump file (this file can be located at the following default location: C:\Users\[Your Windows Username]\Documents\Sports Interactive\Football Manager 2017\crash dumps
Whether it reproduces every time you go into a match, or whether it was a one-off
Once we have the above information we will be able to look into your issue directly and determine what the cause is. The sooner we can determine the cause; the sooner we will be able to provide further assistance to resolve this issue for you.