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    8 questions in this category

    1. How can I find and post a Crash Report? [Mac]

      If you get the error message "The application Football Manager has quit unexpectedly" we may ask you to post the full crash report in an attempt of diagnosing the problem further. Please follow the steps below to do so. - On the dialog that says FM quit unexpectedly there will be a button that says either ‘Report…’ or ‘Show Details’ (it depends on which version of OS X you are running). Click this button. - This should show the full crash information (a lot of text). - Select all this tex
    2. How to find my System Information [Mac]

      On occasion you may be asked to upload detailed system information of your Mac to our FTP so we can investigate further and see if we can find the reason for a problem. Please follow the instructions below. Mac OS X (all versions) - Go to ‘Finder’ - Go to ‘Applications’, then unto ‘Utilities’ - Launch ‘System Information’ - From the ‘File’ menu, click ‘Save…’ - In ‘Save As’ type file name or leave to default as your system’s name - Choose a location to save the file to, it will defa
    3. How to delete my Preferences folder [Mac]

      Mac OS X (all versions) - Open Finder. - Click the ‘Go’ menu in the menubar. - Press and hold down the ‘Option’ (Alt) key. - Click the ‘Library’ item in the menu. - Go into the folder named ‘Application Support’ then ‘Sports Interactive’ - Click into the ‘Football Manager 2017’ folder - Within here, delete the ‘Preferences’ folder Please bear in mind, these are not your save games or the same folder which contains these, this folder is completely unrelated. Upon deleting your pr
    4. How to delete my Cache folder [Mac]

      Mac OS X (all versions) - Open Finder. - Click the ‘Go’ menu in the menubar. - Press and hold down the ‘Option’ (Alt) key. - Click the ‘Library’ item in the menu. - Go into the folder named ‘Application Support’ then ‘Sports Interactive’ - Click into the ‘Football Manager 2017’ folder - Within here, delete the ‘Cache’ folder Please bear in mind, these are not your save games or the same folder which contains these, this folder is completely unrelated. The folder will be regenera
    5. How to delete my Editor Cache folder [Mac]

      Mac OS X (all versions) - Open Finder. - Click the ‘Go’ menu in the menubar. - Press and hold down the ‘Option’ (Alt) key. - Click the ‘Library’ item in the menu. - Go into the folder named ‘Application Support’ then ‘Sports Interactive’ - Click into the ‘Editor 2017’ folder - Within here, delete the ‘Cache’ folder   Please bear in mind, these are not your save games or the same folder which contains these, this folder is completely unrelated. The folder will be regene
    6. How to Upload a file to our FTP to be checked [Mac]

      From time to time, we will ask you to provide us with more information on a particular bug which we will ask you to upload to our public FTP site. We very much recommend using Filezilla to do this: Download the Filezilla FTP Client from HERE (Filezilla is Free Opensource) Make sure you download the client and NOT the server Once the file has downloaded, use an unzip program to extract the files in the zip into a folder on your hard drive (an example of an unzip program is 'W
    7. How to Uninstall Football Manager 2017 [Mac]

      Start by uninstalling Football Manager 2017 through Steam: - With Steam under your Library, Right-click on Football Manager 2017 and select “Delete Local Content” Next confirm the removal the Football Manager 2017 Preferences and Cache Folders Mac OS X (all versions) - Preferences - Open Finder. - Click the ‘Go’ menu in the menubar. - Press and hold down the ‘Option’ (Alt) key. - Click the ‘Library’ item in the menu. - Go into the folder named ‘Application Support’ then ‘Sports
    8. How to back up Football Manager files [Mac]

      All your Football Manager game files can be found in the following location by default: /Users/[Your Mac Username]/Documents/Sports Interactive/Football Manager 2017/games We very much suggest having auto save turned on to weekly or fortnightly with ‘New File for Each Auto Save’ so you always have a recent backup of your save. If you find you have a large number of backup saves, you can manually delete them from the location show above. You can change you auto-save settings via th
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