First of all make sure all your Windows Updates are fully installed and completely up to date If you're still having issues do as suggested below: - Go to your System folder located here C:\Windows\System32 - Delete all files beginning d3dx9 and ending in .dll, like those shown below - If you find there are no files of this type within this folder, move onto the next folder as stated below - Go to your System 32 folder located here - C:\Windows\System32 - Again delete al