If you launch the game and find you are unable to enter any part of the game due to the game appearing in a strange resolution, please follow the troubleshooting steps below.
Once you’ve completed these steps change your resolution to ‘More Space’ as shown here - https://support.apple.com/en-gb/HT202471
When this is done, launch the game.
If after completing all the above steps you’re still encountering issues, please raise a support ticket with Sega by contacting them at firstname.lastname@example.org. Please include as many details as possible and list any troubleshooting techniques you’ve tried already so they can help you in the most efficient way.