If you receive an error message stating the game has run out of memory whilst the game is loading, it may mean you save file is corrupted please read – My save game no longer loads
If you receive an out of memory message at any point of the game, please follow the troubleshooting steps listed below:
- First of all, if you’re running any custom graphics, logos, skins or other add-ons, please remove these for the time-being.
- Then try the game again
If after doing all of the above, you’re still encountering issues, go to the following screen:
- FM -> Add/Remove Leagues
- See how many players are loading in your game
- If the total is over 70,000 players and you’re running on a 32-bit Operating System you are over the recommend amount and your game cannot support this many players.
If after completing all the above steps you’re still encountering issues, please raise a support ticket with Sega by contacting them at firstname.lastname@example.org. Please include as many details as possible and list any troubleshooting techniques you’ve tried already so they can help you in the most efficient way.