If you’ve encountered a crash dump whilst clicking a particular screen or link whilst playing Football Manager 2016 please bear in mind a crash dump is the generic response for any type of crash – deleting the crash dump file will not help. Instead please try the following troubleshooting techniques in order to try and resolve the issue.
First remove any custom graphics logos/skins etc from your Graphics folder so they no longer appear in game.
Once you’ve done this, re-launch the game and try again.
If it still crashes at exactly the same point, please create a thread on the Football Manager 2016 Technical Issues/Crashes forum with the following information:
- The crash dump file (this file can be located at the following default location: C:\Users\[Your Windows Username]\Documents\Sports Interactive\Football Manager 2016\crash dumps
- The save game file just before the issue occurs (this file can be located at the following default location: C:\Users\[Your Windows Username]\Documents\Sports Interactive\Football Manager 2016\games
- What exactly you were doing in game when it crashed, such as processing, during a match or going to a particular in-game screen (this may be a variety of things if the crash is completely random)
- The in-game date the issue occurred
Once we have the above information we will be able to look into your issue directly and determine what the cause is. The sooner we can determine the cause; the sooner we will be able to provide further assistance to resolve this issue for you.