How to find my System Information

On occasion you may be asked to upload detailed system information of your Mac to our FTP so we can investigate further and see if we can find the reason for a problem. Please follow the instructions below.

Mac OS X (all versions)

- Go to ‘Finder’

- Go to ‘Applications’, then unto ‘Utilities’

- Launch ‘System Information’ - From the ‘File’ menu, click ‘Save…’

- In ‘Save As’ type file name or leave to default as your system’s name

- Choose a location to save the file to, it will default to your ‘Documents’

- Click ‘Save’ and let it save the information

- Once the file is saved, you have your system information file