keyboard/mouse and joypad conflict.

Edit:

Thanks to a friend of mine who has the game like me, I saw that the bug doesn't show up. After several attempts, we realized that if the game is started while you have a mouse and keyboard connected to the ps5, the game is unplayable and with control problems. I use a USB splitter that I plug into the USB port in front of the ps5. I started the game using the pad and without connecting the mouse and keyboard to the ps5. In the main menu, i plug everything back in and turn off the pad, being able to play however i want. I hope I helped someone to solve. Please fix the bug ASAP!

Edited April 20, 2023 by Giulio

Hey @Giulio Can you please provide screenshots or videos of the areas where the blue boxes are still appearing within the interface?

Please let us know if you have any further questions.

I'd really like to upload screenshots or videos to better explain the problem, but I can't show it by limiting myself to the 10mb available for attachments.

About the blue boxes are the lines that highlight a certain section of the screen, those used to play with the pad, but which previously disappeared when you play using a mouse and keyboard. This happens when I start the game with keyboard and mouse connected to the ps5 and without using the pad. I apologize for the English and for the imprecise explanations, but it is not my mother language.

Hello @Giulio

We have been unable to reproduce this issue internally. Can we ask what type of USB splitter you are using?

Also, can you please upload a video showing your issue, you can do this by uploading to our Cloud, instructions on how our linked below:

https://community.sigames.com/bugtracker/instructions-and-notes/how-to-upload-files-to-us-r98/