XBox Edition : impossible to play online more than 2 players

Hey @Akasha, can you please get them to provide us with the following information so we can investigate this further?

•    Which online game mode are they trying to play? (online career, draft or versus)
•    How many users are trying to connect to the online game?
•    How many users connect before it stops letting people join?
•    What console is the host using, and what console is the person using who can’t connect?
•    Can you all connect to an Xbox Live Party together?
•    Can you please test your NAT type and provide us with the answer?
o    Go to settings > network settings > test NAT type
•    What leagues/nations are loaded within the save?
 

Hi @Desmond Richardson, 

 

I ask him all your question and make you a feed back.  

Hi, 

 

the user with this issue answer me today.

 

"He said : 

we play in online career mode 

3 players

1 person launches before the game 

We are all on Xbox series x

we log in to the career and 2 days later one of us can't join 

We all test NAT

We selected the Spanish 1st division, the English PL and the French Ligue 1."

 

Do you need more information ?

Appreciate it's a bit of a mouthful, but could we ask the users to fill out this for us, please?

 

Host:

Is your connection wired or wireless?
What is your current NAT type?
What console are you playing on?
Can you please check your cross play permissions? 
What is your lobby type? Online Career, Fantasy Draft or Versus Mode.
Allow users to join type? No, Friends Only or Anyone.
In what order did each person join?

Players:

Is your connection wired or wireless?
What is your current NAT type?
What console are you playing on?
Can you please check your cross play permissions? 
What is your lobby type? Online Career, Fantasy Draft or Versus Mode.
Allow users to join type? No, Friends Only or Anyone.
In what order did each person join?