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  • Welcome - Reporting Match Engine Issues


    CJ Ramson
    • Public Status: Announcement Files Uploaded: None
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    Welcome Back!

    Thanks everyone for taking the time to play and provide feedback for us on the Match Engine. Every post is read and appreciated and will help us improve the final game.

    While we are always open to general feedback the most useful piece of evidence for a problem will always be a save of the match (PKM) timestamped to show where you saw the issue. When raising a potential bug or issue in the Match Engine we ask that you always provide a PKM attached to your thread.

    How to find a PKM?

    After your match has finished or if you return to your schedule and view the match you can save match in the top right corner of the screen. This will save your PKM file for your to share so we can further investigate the issue. You can also find .pkm files in your 'automatic' folder which is located 'Documents\Sports Interactive\Football Manager 2023\matches\automatic' - when doing this always provide the PKM with the highest number at the end. This is also where you'll find your .rec files.

    How to find a REC file?

    REC files can be found in the same 'automatic' folder but will only be available for the previous match played. These files will allow us to replay the match exactly how you saw it so can be perfect for tracking down issues with subs or strange things in match that are difficult to reproduce. Every .rec will require a save game from before the match too so remember to get into the habit of saving before matches just in case!

    How to report an issue?

    Please give a clear title to the thread about what the issue is. Provide timestamps (15:32 xxxx for example) and describe what happens as this will save us vital time. Always provide at least a PKM of the issue, otherwise there is nothing we can do to help fix the problem. Finally please continue to provide multiple examples as we can never have too many.

    We hope you enjoy this Match Engine!

    Thanks

    Match Team

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