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  • Data Hub Tutorial Crash

    Phil Macklam

    By Phil Macklam

      • Public Status: Resolved Files Uploaded: None
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    Having started unemployed and went on holiday until late October I eventually got the job at Tottenham.

     

    I've gone about my business without advancing the day.

     

    Thought I'd use the Data Hub for the first time and thus going through the tutorial of it and it's crashed to desktop both times at the same point.

     

    I've uploaded my save Data Hub Tutorial Crash to the SI Cloud Service and have attached both crash dumps and pictures of the same crash that it produced.

    95572c24-783e-41d2-b8f4-32de68b2c4ce.jpg

    582b0796-207b-41da-95cd-83fbc207569b.jpg

    95572c24-783e-41d2-b8f4-32de68b2c4ce.dmp 582b0796-207b-41da-95cd-83fbc207569b.dmp

    • Steps To Reproduce:
      Click on Data Hub on the save I uploaded and just keep on clicking until it crashes. I cannot get through the tutorial without it crashing.
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    • Administrators
    Neil Brock

    Neil Brock 8,839 Administrators

    Posted

    Just to confirm are you running custom aspects with the game, like graphics or a skin? If so, do you get this same issue without them? 

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    Phil Macklam
    22 hours ago, Neil Brock said:

    Just to confirm are you running custom aspects with the game, like graphics or a skin? If so, do you get this same issue without them? 

    Ah sorry Neil, after my last problem when the game was vanilla I then went and added the custom bits in.

    I will get right on it. I'm a little pressed for time at the moment but will attempt to remove all custom items by tonight and I will try the save again that I submitted. 

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    Lucas

    Lucas 5,654 Administrators

    Posted

    51 minutes ago, Phil Macklam said:

    Ah sorry Neil, after my last problem when the game was vanilla I then went and added the custom bits in.

    I will get right on it. I'm a little pressed for time at the moment but will attempt to remove all custom items by tonight and I will try the save again that I submitted. 

    Thanks for this report. This was an issue we were currently aware of, so no need to remove the custom items. Apologies for the issue in the meantime. We will let you know if there is any more updates.

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    Phil Macklam
    3 hours ago, Lucas said:

    Thanks for this report. This was an issue we were currently aware of, so no need to remove the custom items. Apologies for the issue in the meantime. We will let you know if there is any more updates.

    Thanks Lucas. I'll stop zipping them up and carry on. 

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