I can not stand it anymore. Why I need to wait 3 days to get the game and wait probably more days for the patch? Anyone can tell me how to get the refund from steam? I am not going to purchase their game anymore!
You need to raise a ticket, as someone else said, but you're probably out of luck. They will cancel pre-orders, but only before the release date. Even though the game isn't released until later tonight, it's still November 17th, and I wouldn't be at all surprised to see them stiff you because you didn't try to cancel before the game was released.