Known issues and solutions - FAQ

[Matty___h]

Anyone fancy helping us with the 10 error????getting seriously knarcked off now

[Muzchap]

Hi can you post in the Technical Forum please...

hi

ive tried sorting out the demo. read all the posts here is my dxdiag log i just want to know my laptop will work with fm2009 i wanna play it but i need to know itll work

------------------
System Information
------------------
Time of this report: 11/14/2008, 22:17:40
Machine name: USER-5A8A29AB06
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.080814-1236)
Language: English (Regional Setting: English)
System Manufacturer: Notebook
System Model: MID2030
BIOS: Insyde Software MobilePRO BIOS Version 4.00.01
Processor: Intel(R) Pentium(R) 4 CPU 3.20GHz (2 CPUs)
Memory: 480MB RAM
Page File: 397MB used, 724MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: SiS M661FX
Manufacturer: SiS
Chip type: SiS 661
DAC type: Internal
Device Key: Enum\PCI\VEN_1039&DEV_6330&SUBSYS_85991071&REV_00
Display Memory: 32.0 MB
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor: Default Monitor
Monitor Max Res:
Driver Name: SiSGRV.dll
Driver Version: 6.14.0010.3860 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 9/22/2008 04:47:04, 3473920 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: sisgrp.sys
Mini VDD Date: 9/22/2008 04:42:32, 323584 bytes
Device Identifier: {D7B71ED9-2070-11CF-D57C-93A5A1C2CB35}
Vendor ID: 0x1039
Device ID: 0x6330
SubSys ID: 0x85991071
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_D ModeMPEG2_B ModeMPEG2_C ModeMPEG2_A ModeMPEG1_A
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices
-------------
Description: Vinyl AC'97 Audio (WAVE)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1039&DEV_7012&SUBSYS_85991071&REV_A0
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: vinyl97.sys
Driver Version: 6.14.0001.4100 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 4/8/2005 10:48:18, 179968 bytes
Other Files:
Driver Provider: VIA Technologies, Inc.
HW Accel Level: Full
Cap Flags: 0xB5B
Min/Max Sample Rate: 8000, 48000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
Description: Vinyl AC'97 Audio (WAVE)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: vinyl97.sys
Driver Version: 6.14.0001.4100 (English)
Driver Attributes: Final Retail
Date and Size: 4/8/2005 10:48:18, 179968 bytes
Cap Flags: 0x41
Format Flags: 0xCCC

-----------
DirectMusic
-----------
DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
DLS Version: 1.00.0016.0002
Acceleration: n/a
Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
Vinyl AC'97 Audio (WAVE), Software (Kernel Mode), Output, DLS, Internal
Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Registry: OK
Test Result: Not run

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Poll w/ Interrupt: No
Registry: OK

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x1039, 0x7001
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 4/14/2008 12:00:00, 59520 bytes
| Driver: usbd.sys, 4/14/2008 12:00:00, 4736 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
| Driver: i8042prt.sys, 4/14/2008 12:00:00, 52480 bytes
| Driver: kbdclass.sys, 4/14/2008 12:00:00, 24576 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: termdd.sys, 4/14/2008 04:43:22, 40840 bytes
| Driver: kbdclass.sys, 4/14/2008 12:00:00, 24576 bytes
|
+ PS/2 Compatible Mouse
| Matching Device ID: *pnp0f13
| Service: i8042prt
| Driver: i8042prt.sys, 4/14/2008 12:00:00, 52480 bytes
| Driver: mouclass.sys, 4/14/2008 12:00:00, 23040 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 4/14/2008 04:43:22, 40840 bytes
| Driver: mouclass.sys, 4/14/2008 12:00:00, 23040 bytes

----------------------------
DirectPlay Service Providers
----------------------------
DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512)
IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512)
Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512)
Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512)

DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not run
DirectPlay Test Result: Not run
Registry: OK

-------------------
DirectPlay Adapters
-------------------
DirectPlay8 Modem Service Provider: 8599 AC'97 Modem_Agere
DirectPlay8 Serial Service Provider: COM3
DirectPlay8 TCP/IP Service Provider: Wireless Network Connection - IPv4 -

-----------------------
DirectPlay Voice Codecs
-----------------------
Voxware VR12 1.4kbit/s
Voxware SC06 6.4kbit/s
Voxware SC03 3.2kbit/s
MS-PCM 64 kbit/s
MS-ADPCM 32.8 kbit/s
Microsoft GSM 6.10 13 kbit/s
TrueSpeech(TM) 8.6 kbit/s

-------------------------
DirectPlay Lobbyable Apps
-------------------------

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 113.9 GB
Total Space: 152.6 GB
File System: NTFS
Model: WDC WD1600BEVE-00UYT0

Drive: D:
Model: MATSHITA DVD-RAM UJ-831S
Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.5512 (English), 4/14/2008 12:00:00, 62976 bytes

--------------
System Devices
--------------
Name: PRISM 802.11g Wireless Adapter
Device ID: PCI\VEN_1260&DEV_3886&SUBSYS_003617CF&REV_01\3&61A AA01&0&50
Driver: n/a

Name: Texas Instruments PCI-1410 CardBus Controller
Device ID: PCI\VEN_104C&DEV_AC50&SUBSYS_85991071&REV_02\3&61A AA01&0&48
Driver: C:\WINDOWS\system32\DRIVERS\pcmcia.sys, 5.01.2600.5512 (English), 4/14/2008 12:00:00, 120192 bytes

Name: 8599 AC'97 Modem_Agere
Device ID: PCI\VEN_1039&DEV_7013&SUBSYS_85991071&REV_A0\3&61A AA01&0&16
Driver: C:\WINDOWS\system32\DRIVERS\AGRSM.sys, 2.01.0038.0000 (English), 2/20/2004 14:00:44, 1265388 bytes
Driver: C:\WINDOWS\AGRSMMSG.exe, 2.01.0038.0000 (English), 2/20/2004 14:00:28, 88363 bytes
Driver: C:\WINDOWS\agrsmdel.exe, 1.06.0006.0000 (English), 2/27/2004 13:58:20, 64512 bytes

Name: Vinyl AC'97 Codec Combo Driver (WDM)
Device ID: PCI\VEN_1039&DEV_7012&SUBSYS_85991071&REV_A0\3&61A AA01&0&17
Driver: C:\WINDOWS\system32\ksuser.dll, 5.03.2600.5512 (English), 4/14/2008 04:41:58, 4096 bytes
Driver: C:\WINDOWS\system32\ksproxy.ax, 5.03.2600.5512 (English), 4/14/2008 04:42:44, 129536 bytes
Driver: C:\WINDOWS\system32\drivers\ks.sys, 5.03.2600.5512 (English), 4/13/2008 23:46:38, 141056 bytes
Driver: C:\WINDOWS\system32\drivers\drmk.sys, 5.01.2600.5512 (English), 4/13/2008 23:15:16, 60160 bytes
Driver: C:\WINDOWS\system32\drivers\portcls.sys, 5.01.2600.5512 (English), 4/13/2008 23:49:42, 146048 bytes
Driver: C:\WINDOWS\system32\drivers\stream.sys, 5.03.2600.5512 (English), 4/13/2008 23:15:16, 49408 bytes
Driver: C:\WINDOWS\system32\wdmaud.drv, 5.01.2600.5512 (English), 4/14/2008 04:42:46, 23552 bytes
Driver: C:\WINDOWS\system32\drivers\vinyl97.sys, 6.14.0001.4100 (English), 4/8/2005 10:48:18, 179968 bytes

Name: SiS PCI to USB Enhanced Host Controller
Device ID: PCI\VEN_1039&DEV_7002&SUBSYS_85991071&REV_00\3&61A AA01&0&1B
Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 5.01.2600.5512 (English), 4/14/2008 12:00:00, 30208 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/14/2008 12:00:00, 143872 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/14/2008 05:42:10, 74240 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/14/2008 12:00:00, 59520 bytes
Driver: C:\WINDOWS\system32\hccoin.dll, 5.01.2600.5512 (English), 4/14/2008 12:00:00, 7168 bytes

Name: SiS 7001 PCI to USB Open Host Controller
Device ID: PCI\VEN_1039&DEV_7001&SUBSYS_85991071&REV_0F\3&61A AA01&0&19
Driver: C:\WINDOWS\system32\drivers\usbohci.sys, 5.01.2600.5512 (English), 4/14/2008 12:00:00, 17152 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/14/2008 12:00:00, 143872 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/14/2008 05:42:10, 74240 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/14/2008 12:00:00, 59520 bytes

Name: SiS 7001 PCI to USB Open Host Controller
Device ID: PCI\VEN_1039&DEV_7001&SUBSYS_85991071&REV_0F\3&61A AA01&0&18
Driver: C:\WINDOWS\system32\drivers\usbohci.sys, 5.01.2600.5512 (English), 4/14/2008 12:00:00, 17152 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/14/2008 12:00:00, 143872 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/14/2008 05:42:10, 74240 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/14/2008 12:00:00, 59520 bytes

Name: SiS M661FX
Device ID: PCI\VEN_1039&DEV_6330&SUBSYS_85991071&REV_00\4&1AF FAA3D&0&0008
Driver: C:\WINDOWS\system32\DRIVERS\sisgrp.sys, 6.14.0010.3860 (English), 9/22/2008 04:42:32, 323584 bytes
Driver: C:\WINDOWS\system32\sisgrv.dll, 6.14.0010.3860 (English), 9/22/2008 04:47:04, 3473920 bytes
Driver: C:\WINDOWS\system32\sis660.bin, 1/19/2006 01:34:04, 49152 bytes
Driver: C:\WINDOWS\system32\sis741.bin, 10/7/2005 06:13:36, 65536 bytes
Driver: C:\WINDOWS\system32\sis760.bin, 10/7/2005 06:13:36, 65536 bytes
Driver: C:\WINDOWS\system32\sisgl.dll, 6.14.0010.3860 (English), 9/22/2008 05:03:42, 1571001 bytes
Driver: C:\WINDOWS\system32\DRIVERS\srvkp.sys, 6.14.0010.3860 (English), 9/22/2008 05:04:00, 19072 bytes
Driver: C:\WINDOWS\system32\SiSBase.dll, 6.14.0010.3860 (Chinese), 9/22/2008 04:37:44, 49152 bytes
Driver: C:\WINDOWS\system32\SiSParse.dll, 6.14.0010.3860 (Chinese), 9/22/2008 04:38:04, 258048 bytes
Driver: C:\WINDOWS\system32\SiSInst.dll, 6.14.0010.3860 (Chinese), 9/22/2008 04:38:14, 172032 bytes
Driver: C:\WINDOWS\system32\SiSPIns2.dll, 6.14.0010.3860 (English), 9/22/2008 04:39:32, 9728 bytes

Name: SiS PCI IDE Controller
Device ID: PCI\VEN_1039&DEV_5513&SUBSYS_85991071&REV_00\3&61A AA01&0&15
Driver: C:\WINDOWS\system32\DRIVERS\pciidex.sys, 5.01.2600.5512 (English), 4/14/2008 12:00:00, 24960 bytes
Driver: C:\WINDOWS\system32\DRIVERS\atapi.sys, 5.01.2600.5512 (English), 4/14/2008 12:00:00, 96512 bytes
Driver: C:\WINDOWS\system32\DRIVERS\pciide.sys, 5.01.2600.0000 (English), 4/14/2008 12:00:00, 3328 bytes

Name: SiS 900-Based PCI Fast Ethernet Adapter
Device ID: PCI\VEN_1039&DEV_0900&SUBSYS_85991071&REV_91\3&61A AA01&0&20
Driver: C:\WINDOWS\system32\DRIVERS\sisnic.sys, 1.16.0000.0005 (English), 4/13/2008 22:05:40, 32768 bytes

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1039&DEV_0661&SUBSYS_00000000&REV_11\3&61A AA01&0&00
Driver: n/a

Name: SIS PCI to ISA bridge
Device ID: PCI\VEN_1039&DEV_0008&SUBSYS_00000000&REV_25\3&61A AA01&0&10
Driver: C:\WINDOWS\system32\DRIVERS\isapnp.sys, 5.01.2600.5512 (English), 4/14/2008 12:00:00, 37248 bytes

Name: SIS Processor to AGP Controller
Device ID: PCI\VEN_1039&DEV_0003&SUBSYS_00000000&REV_00\3&61A AA01&0&08
Driver: n/a

------------------
DirectX Components
------------------
ddraw.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 279552 bytes
ddrawex.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 27136 bytes
dxapi.sys: 5.01.2600.0000 English Final Retail 4/14/2008 12:00:00 10496 bytes
d3d8.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 1179648 bytes
d3d8thk.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 8192 bytes
d3d9.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 1689088 bytes
d3dim.dll: 5.01.2600.0000 English Final Retail 4/14/2008 12:00:00 436224 bytes
d3dim700.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 824320 bytes
d3dramp.dll: 5.01.2600.0000 English Final Retail 4/14/2008 12:00:00 590336 bytes
d3drm.dll: 5.01.2600.0000 English Final Retail 4/14/2008 12:00:00 350208 bytes
d3dxof.dll: 5.01.2600.0000 English Final Retail 4/14/2008 12:00:00 47616 bytes
d3dpmesh.dll: 5.01.2600.0000 English Final Retail 4/14/2008 12:00:00 34816 bytes
dplay.dll: 5.00.2134.0001 English Final Retail 4/14/2008 12:00:00 33040 bytes
dplayx.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 229888 bytes
dpmodemx.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 23552 bytes
dpwsock.dll: 5.00.2134.0001 English Final Retail 4/14/2008 12:00:00 42768 bytes
dpwsockx.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 57344 bytes
dplaysvr.exe: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 29696 bytes
dpnsvr.exe: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 17920 bytes
dpnet.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 375296 bytes
dpnlobby.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 3072 bytes
dpnaddr.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 3072 bytes
dpvoice.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 212480 bytes
dpvsetup.exe: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 83456 bytes
dpvvox.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 116736 bytes
dpvacm.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 21504 bytes
dpnhpast.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 35328 bytes
dpnhupnp.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 60928 bytes
dpserial.dll: 5.00.2134.0001 English Final Retail 4/14/2008 12:00:00 53520 bytes
dinput.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 158720 bytes
dinput8.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 181760 bytes
dimap.dll: 5.01.2600.0000 English Final Retail 4/14/2008 12:00:00 44032 bytes
diactfrm.dll: 5.01.2600.0000 English Final Retail 4/14/2008 12:00:00 394240 bytes
joy.cpl: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 68608 bytes
gcdef.dll: 5.01.2600.0000 English Final Retail 4/14/2008 12:00:00 76800 bytes
pid.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 35328 bytes
dsound.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 367616 bytes
dsound3d.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 1293824 bytes
dswave.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 19456 bytes
dsdmo.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 181248 bytes
dsdmoprp.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 71680 bytes
dmusic.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 104448 bytes
dmband.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 28672 bytes
dmcompos.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 61440 bytes
dmime.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 181248 bytes
dmloader.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 35840 bytes
dmstyle.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 105984 bytes
dmsynth.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 103424 bytes
dmscript.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 82432 bytes
system.dll: 1.01.4322.2407 English Final Retail 9/30/2008 08:58:14 1232896 bytes
Microsoft.DirectX.Direct3D.dll: 9.05.0132.0000 English Final Retail 11/2/2008 00:27:07 473600 bytes
Microsoft.DirectX.Direct3DX.dll: 5.04.0000.3900 English Final Retail 11/2/2008 00:26:58 2676224 bytes
Microsoft.DirectX.Direct3DX.dll: 9.04.0091.0000 English Final Retail 11/2/2008 00:27:00 2846720 bytes
Microsoft.DirectX.Direct3DX.dll: 9.05.0132.0000 English Final Retail 11/2/2008 00:27:01 563712 bytes
Microsoft.DirectX.Direct3DX.dll: 9.06.0168.0000 English Final Retail 11/2/2008 00:27:01 567296 bytes
Microsoft.DirectX.Direct3DX.dll: 9.07.0239.0000 English Final Retail 11/2/2008 00:27:02 576000 bytes
Microsoft.DirectX.Direct3DX.dll: 9.08.0299.0000 English Final Retail 11/2/2008 00:27:02 577024 bytes
Microsoft.DirectX.Direct3DX.dll: 9.09.0376.0000 English Final Retail 11/2/2008 00:27:03 577536 bytes
Microsoft.DirectX.Direct3DX.dll: 9.10.0455.0000 English Final Retail 11/2/2008 00:27:04 577536 bytes
Microsoft.DirectX.Direct3DX.dll: 9.11.0519.0000 English Final Retail 11/2/2008 00:27:04 578560 bytes
Microsoft.DirectX.Direct3DX.dll: 9.12.0589.0000 English Final Retail 11/2/2008 00:27:07 578560 bytes
Microsoft.DirectX.DirectDraw.dll: 5.04.0000.2904 English Final Retail 11/2/2008 00:27:08 145920 bytes
Microsoft.DirectX.DirectInput.dll: 5.04.0000.2904 English Final Retail 11/2/2008 00:27:08 159232 bytes
Microsoft.DirectX.DirectPlay.dll: 5.04.0000.2904 English Final Retail 11/2/2008 00:27:08 364544 bytes
Microsoft.DirectX.DirectSound.dll: 5.04.0000.2904 English Final Retail 11/2/2008 00:27:08 178176 bytes
Microsoft.DirectX.AudioVideoPlayback.dll: 5.04.0000.2904 English Final Retail 11/2/2008 00:27:06 53248 bytes
Microsoft.DirectX.Diagnostics.dll: 5.04.0000.2904 English Final Retail 11/2/2008 00:27:07 12800 bytes
Microsoft.DirectX.dll: 5.04.0000.2904 English Final Retail 11/2/2008 00:27:06 223232 bytes
dx7vb.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 619008 bytes
dx8vb.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 1227264 bytes
dxdiagn.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 2113536 bytes
mfc40.dll: 4.01.0000.6140 English Final Retail 4/14/2008 12:00:00 924432 bytes
mfc42.dll: 6.02.4131.0000 English Final Retail 4/14/2008 12:00:00 1028096 bytes
wsock32.dll: 5.01.2600.5512 English Final Retail 4/14/2008 12:00:00 22528 bytes
amstream.dll: 6.05.2600.5512 English Final Retail 4/14/2008 12:00:00 70656 bytes
devenum.dll: 6.05.2600.5512 English Final Retail 4/14/2008 12:00:00 59904 bytes
dxmasf.dll: 6.04.0009.1133 English Final Retail 4/14/2008 12:00:00 498742 bytes
mciqtz32.dll: 6.05.2600.5512 English Final Retail 4/14/2008 12:00:00 35328 bytes
mpg2splt.ax: 6.05.2600.5512 English Final Retail 4/14/2008 12:00:00 148992 bytes
msdmo.dll: 6.05.2600.5512 English Final Retail 4/14/2008 12:00:00 14336 bytes
encapi.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 20480 bytes
qasf.dll: 11.00.5721.5145 English Final Retail 10/18/2006 20:47:18 211456 bytes
qcap.dll: 6.05.2600.5512 English Final Retail 4/14/2008 12:00:00 192512 bytes
qdv.dll: 6.05.2600.5512 English Final Retail 4/14/2008 12:00:00 279040 bytes
qdvd.dll: 6.05.2600.5512 English Final Retail 4/14/2008 12:00:00 386048 bytes
qedit.dll: 6.05.2600.5512 English Final Retail 4/14/2008 12:00:00 562176 bytes
qedwipes.dll: 6.05.2600.5512 English Final Retail 4/14/2008 12:00:00 733696 bytes
quartz.dll: 6.05.2600.5596 English Final Retail 5/7/2008 05:12:40 1288192 bytes
strmdll.dll: 4.01.0000.3936 English Final Retail 4/14/2008 12:00:00 246814 bytes
iac25_32.ax: 2.00.0005.0053 English Final Retail 4/14/2008 12:00:00 199680 bytes
ir41_32.ax: 4.51.0016.0003 English Final Retail 4/14/2008 12:00:00 848384 bytes
ir41_qc.dll: 4.30.0062.0002 English Final Retail 4/14/2008 12:00:00 120320 bytes
ir41_qcx.dll: 4.30.0064.0001 English Final Retail 4/14/2008 12:00:00 338432 bytes
ir50_32.dll: 5.2562.0015.0055 English Final Retail 4/14/2008 12:00:00 755200 bytes
ir50_qc.dll: 5.00.0063.0048 English Final Retail 4/14/2008 12:00:00 200192 bytes
ir50_qcx.dll: 5.00.0064.0048 English Final Retail 4/14/2008 12:00:00 183808 bytes
ivfsrc.ax: 5.10.0002.0051 English Final Retail 4/14/2008 12:00:00 154624 bytes
mswebdvd.dll: 6.05.2600.5512 English Final Retail 4/14/2008 12:00:00 203776 bytes
ks.sys: 5.03.2600.5512 English Final Retail 4/13/2008 23:46:38 141056 bytes
ksproxy.ax: 5.03.2600.5512 English Final Retail 4/14/2008 04:42:44 129536 bytes
ksuser.dll: 5.03.2600.5512 English Final Retail 4/14/2008 04:41:58 4096 bytes
stream.sys: 5.03.2600.5512 English Final Retail 4/13/2008 23:15:16 49408 bytes
mspclock.sys: 5.03.2600.5512 English Final Retail 4/13/2008 23:09:52 5376 bytes
mspqm.sys: 5.01.2600.5512 English Final Retail 4/13/2008 23:09:52 4992 bytes
mskssrv.sys: 5.03.2600.5512 English Final Retail 4/13/2008 23:09:54 7552 bytes
swenum.sys: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 4352 bytes
mpeg2data.ax: 6.05.2600.5512 English Final Retail 4/14/2008 12:00:00 118272 bytes
msvidctl.dll: 6.05.2600.5512 English Final Retail 4/14/2008 12:00:00 1428992 bytes
vbisurf.ax: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 30208 bytes
msyuv.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 16896 bytes
wstdecod.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 50688 bytes

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,,
WMAPro over S/PDIF DMO,0x00600800,1,1,,
WMA Voice Decoder DMO,0x00600800,1,1,,
Mpeg4s Decoder DMO,0x00800001,1,1,,
WMV Screen decoder DMO,0x00800001,1,1,,
WMVideo Decoder DMO,0x00800001,1,1,,
Mpeg43 Decoder DMO,0x00800001,1,1,,
Mpeg4 Decoder DMO,0x00800001,1,1,,
WMT MuxDeMux Filter,0x00200000,0,0,wmm2filt.dll,2.01.4026.0000
Full Screen Renderer,0x00200000,1,0,quartz.dll,6.05.2600.5596
DV Muxer,0x00400000,0,0,qdv.dll,6.05.2600.5512
Color Space Converter,0x00400001,1,1,quartz.dll,6.05.2600.5596
WM ASF Reader,0x00400000,0,0,qasf.dll,11.00.5721.5145
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,11.00.5721.5145
AVI Splitter,0x00600000,1,1,quartz.dll,6.05.2600.5596
WMT AudioAnalyzer,0x00200000,1,1,wmm2filt.dll,2.01.402 6.0000
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.05.2600.5596
Indeo® video 5.10 Compression Filter,0x00200000,1,1,ir50_32.dll,5.2562.0015.0055
Windows Media Audio Decoder,0x00800001,1,1,msadds32.ax,8.00.0000.4487
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.05.2600.5512
WMT Format Conversion,0x00200000,1,1,wmm2filt.dll,2.01.4026.0 000
StreamBufferSink,0x00200000,0,0,sbe.dll,6.05.2600. 5512
WMT Black Frame Generator,0x00200000,1,1,wmm2filt.dll,2.01.4026.00 00
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.05.2600.5 596
Indeo® video 5.10 Decompression Filter,0x00640000,1,1,ir50_32.dll,5.2562.0015.0055
WMT Screen Capture filter,0x00200000,0,1,wmm2filt.dll,2.01.4026.0000
Microsoft Screen Video Decompressor,0x00800000,1,1,msscds32.ax,8.00.0000. 4487
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.05.2600.5596
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.05.2600.5596
MPEG Layer-3 Decoder,0x00810000,1,1,l3codecx.ax,1.05.0000.0050
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.05.2600.5512
AsyncEx,0x00200000,0,1,AsyncEx.ax,
ACELP.net Sipro Lab Audio Decoder,0x00800001,1,1,acelpdec.ax,1.04.0000.0000
File Source (MP3),0x00400000,0,1,MP3Source.ax,
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.05.2600.5596
AVS Video Out,0x00200000,0,1,AVSVideoOutFilter3.ax,1.00.0000 .0228
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.05.2600.5596
File Source (Netshow URL),0x00400000,0,1,wmpasf.dll,11.00.5721.5145
WMT Import Filter,0x00200000,0,1,wmm2filt.dll,2.01.4026.0000
DV Splitter,0x00600000,1,2,qdv.dll,6.05.2600.5512
Bitmap Generate,0x00200000,1,1,wmm2filt.dll,2.01.4026.000 0
Windows Media Video Decoder,0x00800000,1,1,wmvds32.ax,8.00.0000.4487
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.05.2600.5596
Windows Media Video Decoder,0x00800000,1,1,wmv8ds32.ax,8.00.0000.4000
WMT VIH2 Fix,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
Record Queue,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
Windows Media Multiplexer,0x00600000,1,1,wmpasf.dll,11.00.5721.5 145
ASX file Parser,0x00600000,1,1,wmpasf.dll,11.00.5721.5145
ASX v.2 file Parser,0x00600000,1,0,wmpasf.dll,11.00.5721.5145
NSC file Parser,0x00600000,1,1,wmpasf.dll,11.00.5721.5145
ACM Wrapper,0x00600000,1,1,quartz.dll,6.05.2600.5596
Windows Media source filter,0x00600000,0,2,wmpasf.dll,11.00.5721.5145
Video Renderer,0x00800001,1,0,quartz.dll,6.05.2600.5596
Frame Eater,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.05.2600.5512
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.05.2600.5512
Video Port Manager,0x00600000,2,1,quartz.dll,6.05.2600.5596
WST Decoder,0x00600000,1,1,wstdecod.dll,5.03.2600.5512
Video Renderer,0x00400000,1,0,quartz.dll,6.05.2600.5596
WM ASF Writer,0x00400000,0,0,qasf.dll,11.00.5721.5145
WMT Sample Information Filter,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,5.03.2600.5512
Microsoft MPEG-4 Video Decompressor,0x00800000,1,1,mpg4ds32.ax,8.00.0000. 4487
File writer,0x00200000,1,0,qcap.dll,6.05.2600.5512
WMT Log Filter,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
WMT Virtual Renderer,0x00200000,1,0,wmm2filt.dll,2.01.4026.000 0
DVD Navigator,0x00200000,0,2,qdvd.dll,6.05.2600.5512
Overlay Mixer2,0x00400000,1,1,qdvd.dll,6.05.2600.5512
AVI Draw,0x00600064,9,1,quartz.dll,6.05.2600.5596
.RAM file Parser,0x00600000,1,0,wmpasf.dll,11.00.5721.5145
WMT DirectX Transform Wrapper,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
G.711 Codec,0x00200000,1,1,g711codc.ax,5.01.2600.0000
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.05.2600 .5512
DV Video Decoder,0x00800000,1,1,qdv.dll,6.05.2600.5512
Indeo® audio software,0x00500000,1,1,iac25_32.ax,2.00.0005.0053
Windows Media Update Filter,0x00400000,1,0,wmpasf.dll,11.00.5721.5145
ASF DIB Handler,0x00600000,1,1,wmpasf.dll,11.00.5721.5145
ASF ACM Handler,0x00600000,1,1,wmpasf.dll,11.00.5721.5145
ASF ICM Handler,0x00600000,1,1,wmpasf.dll,11.00.5721.5145
ASF URL Handler,0x00600000,1,1,wmpasf.dll,11.00.5721.5145
ASF JPEG Handler,0x00600000,1,1,wmpasf.dll,11.00.5721.5145
ASF DJPEG Handler,0x00600000,1,1,wmpasf.dll,11.00.5721.5145
ASF embedded stuff Handler,0x00600000,1,1,wmpasf.dll,11.00.5721.5145
9x8Resize,0x00200000,1,1,wmm2filt.dll,2.01.4026.00 00
WIA Stream Snapshot Filter,0x00200000,1,1,wiasf.ax,1.00.0000.0000
Allocator Fix,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
SampleGrabber,0x00200000,1,1,qedit.dll,6.05.2600.5 512
Null Renderer,0x00200000,1,0,qedit.dll,6.05.2600.5512
WMT Virtual Source,0x00200000,0,1,wmm2filt.dll,2.01.4026.0000
WMT Interlacer,0x00200000,1,1,wmm2filt.dll,2.01.4026.0 000
StreamBufferSource,0x00200000,0,0,sbe.dll,6.05.260 0.5512
Smart Tee,0x00200000,1,2,qcap.dll,6.05.2600.5512
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.05.2600.5512
AVI Decompressor,0x00600000,1,1,quartz.dll,6.05.2600.5 596
Uncompressed Domain Shot Detection Filter,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.05.2600.5596
QuickTime Movie Parser,0x00600000,1,1,quartz.dll,6.05.2600.5596
Wave Parser,0x00400000,1,1,quartz.dll,6.05.2600.5596
MIDI Parser,0x00400000,1,1,quartz.dll,6.05.2600.5596
Multi-file Parser,0x00400000,1,1,quartz.dll,6.05.2600.5596
File stream renderer,0x00400000,1,1,quartz.dll,6.05.2600.5596
XML Playlist,0x00400000,1,0,wmpasf.dll,11.00.5721.5145
AVI Mux,0x00200000,1,0,qcap.dll,6.05.2600.5512
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.05.2600.5596
File Source (Async.),0x00400000,0,1,quartz.dll,6.05.2600.5596
File Source (URL),0x00400000,0,1,quartz.dll,6.05.2600.5596
WMT DV Extract,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
WMT Switch Filter,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
WMT Volume,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
Stretch Video,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.05.2600.5512
QT Decompressor,0x00600000,1,1,quartz.dll,6.05.2600.5 596
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.05.2600.5596
Indeo® video 4.4 Decompression Filter,0x00640000,1,1,ir41_32.ax,4.51.0016.0003
Indeo® video 4.4 Compression Filter,0x00200000,1,1,ir41_32.ax,4.51.0016.0003

WDM Streaming Data Transforms:
Microsoft Kernel Acoustic Echo Canceller,0x00000000,0,0,,
Microsoft Kernel GS Wavetable Synthesizer,0x00200000,1,1,,5.03.2600.5512
Microsoft Kernel DLS Synthesizer,0x00200000,1,1,,5.03.2600.5512
Microsoft Kernel DRM Audio Descrambler,0x00200000,1,1,,5.03.2600.5512

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,,
MSScreen encoder DMO,0x00600800,1,1,,
WMVideo9 Encoder DMO,0x00600800,1,1,,
MSScreen 9 encoder DMO,0x00600800,1,1,,
DV Video Encoder,0x00200000,0,0,qdv.dll,6.05.2600.5512
Indeo® video 5.10 Compression Filter,0x00100000,1,1,ir50_32.dll,5.2562.0015.0055
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.05.2600.559 6
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.05.2600.5512
Intel 4:2:0 Video V2.50,0x00200000,1,1,qcap.dll,6.05.2600.5512
Intel Indeo(R) Video R3.2,0x00200000,1,1,qcap.dll,6.05.2600.5512
Intel Indeo® Video 4.5,0x00200000,1,1,qcap.dll,6.05.2600.5512
Indeo® video 5.10,0x00200000,1,1,qcap.dll,6.05.2600.5512
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.05.2600.5512
Microsoft H.261 Video Codec,0x00200000,1,1,qcap.dll,6.05.2600.5512
Microsoft H.263 Video Codec,0x00200000,1,1,qcap.dll,6.05.2600.5512
Microsoft RLE,0x00200000,1,1,qcap.dll,6.05.2600.5512
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.05.2600.5512

Audio Compressors:
WMA Voice Encoder DMO,0x00600800,1,1,,
WM Speech Encoder DMO,0x00600800,1,1,,
WMAudio Encoder DMO,0x00600800,1,1,,
IAC2,0x00200000,1,1,quartz.dll,6.05.2600.5596
IMA ADPCM,0x00200000,1,1,quartz.dll,6.05.2600.5596
PCM,0x00200000,1,1,quartz.dll,6.05.2600.5596
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.05.2600.5596
ACELP.net,0x00200000,1,1,quartz.dll,6.05.2600.5596
DSP Group TrueSpeech(TM),0x00200000,1,1,quartz.dll,6.05.2600 .5596
Windows Media Audio V1,0x00200000,1,1,quartz.dll,6.05.2600.5596
Windows Media Audio V2,0x00200000,1,1,quartz.dll,6.05.2600.5596
GSM 6.10,0x00200000,1,1,quartz.dll,6.05.2600.5596
Messenger Audio Codec,0x00200000,1,1,quartz.dll,6.05.2600.5596
Microsoft G.723.1,0x00200000,1,1,quartz.dll,6.05.2600.5596
CCITT A-Law,0x00200000,1,1,quartz.dll,6.05.2600.5596
CCITT u-Law,0x00200000,1,1,quartz.dll,6.05.2600.5596
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.05.2600.5596

Audio Capture Sources:
Vinyl AC'97 Audio (WAVE),0x00200000,0,0,qcap.dll,6.05.2600.5512

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.05.2600.5596
Microsoft GS Wavetable SW Synth,0x00200000,1,0,quartz.dll,6.05.2600.5596

WDM Streaming Capture Devices:
Vinyl AC'97 Audio (WAVE),0x00200000,2,2,,5.03.2600.5512

WDM Streaming Rendering Devices:
Vinyl AC'97 Audio (WAVE),0x00200000,2,2,,5.03.2600.5512

WDM Streaming Mixer Devices:
Microsoft Kernel Wave Audio Mixer,0x00000000,0,0,,

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,0,encdec.dll,6.05.2600.5512
Encrypt/Tag,0x00200000,0,0,encdec.dll,6.05.2600.5512
XDS Codec,0x00200000,0,0,encdec.dll,6.05.2600.5512

Audio Renderers:
Vinyl AC'97 Audio (WAVE),0x00200000,1,0,quartz.dll,6.05.2600.5596
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.05.2600.5596
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.05.2600.5596
DirectSound: Vinyl AC'97 Audio (WAVE),0x00200000,1,0,quartz.dll,6.05.2600.5596

WDM Streaming System Devices:
Vinyl AC'97 Audio (WAVE),0x00200000,12,2,,5.03.2600.5512

[Muzchap]

Anyone fancy helping us with the 10 error????getting seriously knarcked off now

Please ring Customer Services... details in Page 1 of this thread.

[Jaeren]

When I try downloading the microsoft thing, for the failed graphics error thing.

It says something like cannot unpack, what can I do?

[dj2mmy]

So no help with the "already activated product" that makes it impossible for me to play this game?

[Matty___h]

Muzchap...can't actually phone the number, it doesn't connect and is just saying on my phone that the network is busy...are that many people having issues??? And was this game not properly tested? How comes so many people are having so many issues...this is absolutely atrotious IMO

[KevinLFC]

Neil thanks for that email. It has got that part but now I have to find it out why it goes black when I ctl Alt and Delete

[Swanny.]

I brought the game on friday and installed it last night, I updated my drivers, DirectX ect. Dowloaded the patch and installed the game, and it worked fine. Then when I tried to play it today, I clicked on the icon and it came up with an error message that said....


"The procedure entry point LookupPrivilegeA could not be located in the dynamic link labrary ADVAPI32"


Has anybody else had this had this problem and/or knows how to fix it?

Thanks in advance.

[Jaeren]

When I try downloading the microsoft thing, for the failed graphics error thing.

It says something like cannot unpack, what can I do?

[Muzchap]

So no help with the "already activated product" that makes it impossible for me to play this game?

This is being worked upon as we speak - at present we think we have a fix and are testing - sorry can't be more specific - hoping for release at 22:00 tonight

[Muzchap]

When I try downloading the microsoft thing, for the failed graphics error thing.

It says something like cannot unpack, what can I do?

I'm sorry - it's a microsoft product - all you can do is contact them. Normally the file downloads perfectly?

[Muzchap]

I brought the game on friday and installed it last night, I updated my drivers, DirectX ect. Dowloaded the patch and installed the game, and it worked fine. Then when I tried to play it today, I clicked on the icon and it came up with an error message that said....


"The procedure entry point LookupPrivilegeA could not be located in the dynamic link labrary ADVAPI32"


Has anybody else had this had this problem and/or knows how to fix it?

Thanks in advance.

Swanny - can you please post in the Technical Forum - you'll get better help there.

[dj2mmy]

Have you tried the online tool? http://keylookup.fm2009.softanchorinsight.com/

If so and you are still having problems, you will need to take a photo of the keycode, or scan and email to me.

PM me if you can do this...

This is being worked upon as we speak - at present we think we have a fix and are testing - sorry can't be more specific - hoping for release at 22:00 tonight

Thanks for information

[tomfawcett]

still waiting for a response to my posts, pls can anyone help.

my data editor isnt working. when i load it, it says,
"unable to load data resources!
cant find data folder"
i have posted this a couple of times can anyone help?

[aligula]

Muzchap,

Where am I most likely to get a reply then?

People all over are posting about this and nobody has had a reply.

Cheers

[Muzchap]

Muzchap...can't actually phone the number, it doesn't connect and is just saying on my phone that the network is busy...are that many people having issues??? And was this game not properly tested? How comes so many people are having so many issues...this is absolutely atrotious IMO

There are over 240,000 people activated and playing the game - yes we are experiencing some problems - these have been exacerbated by the keycode situation.

Ok - please visit www.sega.co.uk and raise a support ticket - you will get seen to I promise.

[shylock76]

Frustrating day so far, managed to pick the game up today and tried installing on my desktop running Vista, the InstallAnhwhere thing comes up and loads and then nothing...it doesnt launch into the installer, ive tried exploring the CD and trying 'setup' and 'autorun' but it just brings up the InstallAnywhere app again.

Ive tried it on my laptop with XP and it installs but i dont have alot of free RAM and no 3d graphics.

Any ideas to resolve??

[Hughesy92]

Hi - hmm not seen that error before anywhere - that's the game trying to launch.

Could you reboot try again and then perhaps send me a DXDIAG

HI Muzchap

Just pm'd you with the details.

Thanks for your help

[Swanny.]

Swanny - can you please post in the Technical Forum - you'll get better help there.

I already have and the reply I got was less than helpful. And I figured that more people would be reading this thread so I'd be more likely to get an answer.

[Muzchap]

still waiting for a response to my posts, pls can anyone help.

my data editor isnt working. when i load it, it says,
"unable to load data resources!
cant find data folder"
i have posted this a couple of times can anyone help?

Tom - please post in the Technical Forum

[gregdfc]

i have now got the patched installed and when i click on the icon its says 'fm.exe has encountered a problem and needs to close.

What should i do now??????????

[danyoung8]

muzchap could you reply to me please my original comment is on page 12
thanks

[Muzchap]

I already have and the reply I got was less than helpful. And I figured that more people would be reading this thread so I'd be more likely to get an answer.

Yes - but there is nobody who can assist you here - so please be patient in the Technical Forum

[Muzchap]

muzchap could you reply to me please my original comment is on page 12
thanks

Can you repost please.

[Muzchap]

i have now got the patched installed and when i click on the icon its says 'fm.exe has encountered a problem and needs to close.

What should i do now??????????

Hi Greg,

Sorry to say - but read the first page of this thread - comprehensively it's either direct x or your graphics card driver failing.

[wolvesfansam]

Ahh ok - so the download for the Patch is 'corrupt' please try this link:

http://sega.vo.llnwd.net/o15/u/nov20...9.1.0Patch.exe

Re-download the patch, apply it and then give me a shout if you're still experiencing problems

Still comes up with "error reading file block 138".

Anything else I can try?

[Liam13]

thanks muzchap..
but pardon my stupidity.. wot is windowed mode??
sorry.

[Muzchap]

Frustrating day so far, managed to pick the game up today and tried installing on my desktop running Vista, the InstallAnhwhere thing comes up and loads and then nothing...it doesnt launch into the installer, ive tried exploring the CD and trying 'setup' and 'autorun' but it just brings up the InstallAnywhere app again.

Ive tried it on my laptop with XP and it installs but i dont have alot of free RAM and no 3d graphics.

Any ideas to resolve??

Shylock - please read the Sticky in the Technical Forum - this explains how to get the installer running properly

[Matty___h]

what is the phone number for phone activation...again don't think ive seen this number (just been given the customer support number) but i have installed with uni brow or whatever its called, but i'm only ever given the option for online activation....

[gregdfc]

Hi Greg,

Sorry to say - but read the first page of this thread - comprehensively it's either direct x or your graphics card driver failing.

NO NO NO NO, i have downloaded the direct x from the site, so it will be my graphics, i thought that patch makes it work !!!!!
Will you be able to help me with it, or should i get a refund ???? because im not paying for a graphics card !

[danyoung8]

heres my original post muzchap:
hi muzchap i have been using http://keylookup.fm2009.softanchorinsight.com/ and it says i have the wrong key but does not give me a new one or say what is wrong. i dont have the equipment to send you a copy of my manuel but i can tell you what code im entering and ensure you it is what is on the back of my manuel so if that is wrong what should i do and if it is right then im lost
Thanks Dan

[Muzchap]

thanks muzchap..
but pardon my stupidity.. wot is windowed mode??
sorry.

Hi Liam.

Ahh ok - sorry - when the game takes up the full screen - that's called FullScreen mode (sorry if this comes across as patronising, it really isn't meant to), this takes up a lot of processing power - if running in windowed mode, the screen is smaller requiring less effort to drive the display - often resulting in less crashes. This will of course be fixed.

To enable windowed mode either:

From the menubar select 'Options' -> 'Preferences'.
or
Or if you launch the game, from the Game Introduction screen, select 'Preferences'.
then
Select the 'Display & Sound' section from the Tree Menu.
then
Under "Windows Settings" change the 'Display Mode' to 'Windowed' and then select 'Confirm'.

[Muzchap]

heres my original post muzchap:
hi muzchap i have been using http://keylookup.fm2009.softanchorinsight.com/ and it says i have the wrong key but does not give me a new one or say what is wrong. i dont have the equipment to send you a copy of my manuel but i can tell you what code im entering and ensure you it is what is on the back of my manuel so if that is wrong what should i do and if it is right then im lost
Thanks Dan

Dan - please PM the key - I'll see what I can do

[Muzchap]

NO NO NO NO, i have downloaded the direct x from the site, so it will be my graphics, i thought that patch makes it work !!!!!
Will you be able to help me with it, or should i get a refund ???? because im not paying for a graphics card !

Greg,

What graphics card do you have please - I'll try to assist

[danyoung8]

this probably shows my stupidly but what is PM?
thanks

[Muzchap]

what is the phone number for phone activation...again don't think ive seen this number (just been given the customer support number) but i have installed with uni brow or whatever its called, but i'm only ever given the option for online activation....

Matty - with the problem you are experiencing, Customer Services is the best place - I wouldn't recommend it - if it wasn't.

[fm09v.upset]

Does anyone know why my game keeps freezing? It happened before matches yesterday so i changed the graphics to low and played in 2D mode and was ok. But today same settings but freezing again and now in random places. It is a new laptop so shouldnt be a graphic probs anyway
But if anyone knows why this is happening or how to stop it would be greatly appreciated??? Im really starting to get annoyed as i cannot actually play the game and it took me from 2pm friday until 10pm last night to get the game activated!!!

[Muzchap]

Still comes up with "error reading file block 138".

Anything else I can try?

Sorry Sam - could you please post this in Technical - it will need somebody else to look at it

[Muzchap]

Does anyone know why my game keeps freezing? It happened before matches yesterday so i changed the graphics to low and played in 2D mode and was ok. But today same settings but freezing again and now in random places. It is a new laptop so shouldnt be a graphic probs anyway
But if anyone knows why this is happening or how to stop it would be greatly appreciated??? Im really starting to get annoyed as i cannot actually play the game and it took me from 2pm friday until 10pm last night to get the game activated!!!

Hi, it could be your graphics card.

Saying it's a new laptop doesn't prove anything - it could still have a graphics card only just able to play.

Please list your graphics card and ensure you have the latest drivers - also try running in windowed mode to see if that alleviates the problem.

[Matty___h]

ok mate...in that case, any other phone numbers for them?

[Mckay034]

DEAR DAN

I installed the graphics system link u gave me and i went to run it and it came up in a box

this setup executable has not been packed with files and settings. Please use the packer tool to build this executable

error code: S1001

IF U DONT HELP ME IM GOIN BACK 4 A REFUND

AND BUY FIFA MANAGER 09

REPLY ASAP

[wolvesfansam]

Sorry Sam - could you please post this in Technical - it will need somebody else to look at it

I have. No-one replies.

[gregdfc]

Greg,

What graphics card do you have please - I'll try to assist

I have the SIS one
Card name: SiS 651_661FX_741_760_760GX_M661FX_M661MX_M741_M760_M7 60GX
Manufacturer: SiS
Chip type: SiS 661FX Rev 01
DAC type: Internal
Device Key: Enum\PCI\VEN_1039&DEV_6330&SUBSYS_E0121631&REV_00
Display Memory: 64.0 MB

[wolvesfansam]

Sorry Sam - could you please post this in Technical - it will need somebody else to look at it

I have. No-one repies. And when they occasionly do it doesnt help...

[Neil Dejyothin]

Neil thanks for that email. It has got that part but now I have to find it out why it goes black when I ctl Alt and Delete

That's a different issue that we're still working on which doesn't always happen. If you can refrain from locking your PC you should be fine. There are some subtle workarounds as well, in terms of I think that doesn't happen if you have the game windowed or minimised to the taskbar. We'll be hoping to solve that for the next patch.

Glad to hear you're up and running otherwise.

[danyoung8]

Quote:
Originally Posted by danyoung8
heres my original post muzchap:
hi muzchap i have been using http://keylookup.fm2009.softanchorinsight.com/ and it says i have the wrong key but does not give me a new one or say what is wrong. i dont have the equipment to send you a copy of my manuel but i can tell you what code im entering and ensure you it is what is on the back of my manuel so if that is wrong what should i do and if it is right then im lost
Thanks Dan

Dan - please PM the key - I'll see what I can do
thanks for your help and this probably shows my stupidly but what is PM?
thanks

[KevinLFC]

why is my windowed mode greyed out?

[fm09v.upset]

Hi, it could be your graphics card.

Saying it's a new laptop doesn't prove anything - it could still have a graphics card only just able to play.

Please list your graphics card and ensure you have the latest drivers - also try running in windowed mode to see if that alleviates the problem.

Don't mean to sound stupid but how do i find out what graphics card iv got and what are my drivers??

[gregdfc]

How to get a dxdiag result so we can see which graphics card you have

Click Start menu, choose Run
Type 'dxdiag' without the quotes and press enter
Once it has completed and DX Diag is showing, click "Save all information"
Save the text file (e.g. to your desktop)
Quit dxdiag, open the saved file in Notepad
Go to the "Edit" menu and choose "Select all"
Then go to the "Edit" menu again and choose "Copy"
Reply to this thread and paste the contents into the reply (press the "Ctrl" key and "V", or choose "paste" from the "Edit" menu in your browser)

PLEASE COPY ON A WORD DOCUMENT AND THEN COPY THE DEVICE SECTION ONLY (It takes up less room !)

[J lambden]

Hi (again!)

I have a problem that none of the SI peeps have mentioned yet.

When I load the demo after downloading the direct x thing from microsoft( link posted earlier), the game loads(slowly) and then where it usually loads in the bottom right hand corner of the screen, all that comes up is the first letter of the word "LOADING", "L". This is above the usuall ticker that goes round but this just flickers.

Any help PLEASE!

[Miles Jacobson]

I have the SIS one
Card name: SiS 651_661FX_741_760_760GX_M661FX_M661MX_M741_M760_M7 60GX
Manufacturer: SiS
Chip type: SiS 661FX Rev 01
DAC type: Internal
Device Key: Enum\PCI\VEN_1039&DEV_6330&SUBSYS_E0121631&REV_00
Display Memory: 64.0 MB

Sorry to be the bearer of bad news, but your graphics card is well below the minimum spec for the game.

We have had problems sourcing a SiS graphics card, so have done no testing on it at all as yet. We have some bids in for machines with it, so hope to have one in the studio soon, at which point we will see if there is any way to get the game up and running with that card. If we can work it out, we will release an update.

For now, it's highly unlikely you'll be able to get the game up and running because of this.

[StortfordFan]

I'm sure this is probably somewhere else in the 1,000-odd posts above, but I have activated my product key with STEAM and the game played fine the first time.

The second time I tried to play, the SOFTanchor window informs me that my trial period is up and I need to activate my product key. When I type it in, I get the message "this product key is already active. To purchase an unlock key, please visit: www.sigames.com"

I purchased my game at a retail outlet on Friday. What do I do to get it running please? I have tried deleting STEAM and re-installing using the other online option but the same results. There is no application data folder in documentsandsettings/allusers to delete.

[Neil Dejyothin]

When I try downloading the microsoft thing, for the failed graphics error thing.

It says something like cannot unpack, what can I do?

Drop me a PM with your email address.

[gregdfc]

Sorry to be the bearer of bad news, but your graphics card is well below the minimum spec for the game.

We have had problems sourcing a SiS graphics card, so have done no testing on it at all as yet. We have some bids in for machines with it, so hope to have one in the studio soon, at which point we will see if there is any way to get the game up and running with that card. If we can work it out, we will release an update.

For now, it's highly unlikely you'll be able to get the game up and running because of this.

Well thanks for letting me know, but if you don't get this working you will let alot of people down. When you should you know if it works and get a patch, this month or next month ??

[fm09v.upset]

How to get a dxdiag result so we can see which graphics card you have

Click Start menu, choose Run
Type 'dxdiag' without the quotes and press enter
Once it has completed and DX Diag is showing, click "Save all information"
Save the text file (e.g. to your desktop)
Quit dxdiag, open the saved file in Notepad
Go to the "Edit" menu and choose "Select all"
Then go to the "Edit" menu again and choose "Copy"
Reply to this thread and paste the contents into the reply (press the "Ctrl" key and "V", or choose "paste" from the "Edit" menu in your browser)

PLEASE COPY ON A WORD DOCUMENT AND THEN COPY THE DEVICE SECTION ONLY (It takes up less room !)

My start menu doesnt have "run" in it any ideas where it might be?

[pinow]

I'm sorry if i'm posting this in the wrong thread, but since threads got closed and posts got moved I lost track of it.

Is there any news on the Mac-patch?

[Neil Dejyothin]

My start menu doesnt have "run" in it any ideas where it might be?

You can press the Windows Key + R to simulate the same thing.

[gregdfc]

My start menu doesnt have "run" in it any ideas where it might be?

What system are you on, xp or vista??

[Jungle]

Note: If the above does not fix it – please check the following:

C:\Documents and Settings\All Users\Application Data is not set to read only.
Also check that C:\Documents and Settings\All Users\Application Data\Sports Interactive and C:\Documents and Settings\All Users\Application Data\Sports Interactive\Football Manager 2009 Certificate are not set to read only!


Tried this, unhooked "read only" and when you return to properties its back again!

Is this a block by your sotware?

[fm09v.upset]

My start menu doesnt have "run" in it any ideas where it might be?

Display Devices
---------------
Card name: NVIDIA GeForce 8400M GS
Manufacturer: NVIDIA
Chip type: GeForce 8400M GS
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0427&SUBSYS_30CC103C&REV_A1
Display Memory: 1517 MB
Dedicated Memory: 239 MB
Shared Memory: 1278 MB
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: nvd3dum.dll,nvwgf2um.dll
Driver Version: 7.15.0011.6743 (English)
DDI Version: 10
Driver Attributes: Final Retail
Driver Date/Size: 11/7/2007 00:05:00, 5263360 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-4767-11CF-DB69-C71001C2CA35}
Vendor ID: 0x10DE
Device ID: 0x0427
SubSys ID: 0x30CC103C
Revision ID: 0x00A1
Revision ID: 0x00A1
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C ModeVC1_B ModeWMV9_B ModeVC1_A ModeWMV9_A
hope this is the right thing im not really sure

[chriswalker67]

my situation as it stands...

running on XP, drive is updated, limits deleted, still wont register the disc to even install the game.

is there anything else i can try?

if not is there anyway i can download this from steam using the keycode with my copy from play.com??

bumping this as im still lost on how to continue

any advice would be appreciated.

cheers

[Hughesy92]

HI Muzchap

Just pm'd you with the details.

Thanks for your help

Hi Muzchap

The problem was when the game loaded (very slowly) it got a point (after the SI Games logo appeared) when the screen went black and a dial/ with the letter 'L' above it appeared.

[Sucuri]

I am still getting the 703 error. My internet is provided by my University Halls of Residence, so it is through a wire straight into the computer. Can SI provide any advice that will resolve my inability to install the game?

Thanks!

[ryanh2617]

wat is thi steam thing is not letting me play the game just keeps loadind new data?

[Jungle]

Right, I have carried out all the following and still I get this bloody error -51

WHAT NEXT!!!!!!?????

Error: You are receiving the Error [-51] / [-52] message

Fix: You need to delete the certificates and re-activate the game

1) On receiving the error, please uninstall the game
2) Please navigate to the following directory:

XP users: C:\Documents and Settings\All Users\Application Data\Sports Interactive\Football Manager 2009 Certificate
Vista users: C:\Program Data\Sports Interactive\Football Manager 2009 Certificate

3) Please ensure that it is the \certificate directory you are located in

4) Delete all content

5) Reboot the machine

6) Re-run the installation program and retry activation - ensuring you have 'verified' your key using the following website: http://keylookup.fm2009.softanchorinsight.com/

7) You should now be activated

Note: If the above does not fix it – please check the following:

C:\Documents and Settings\All Users\Application Data is not set to read only.
Also check that C:\Documents and Settings\All Users\Application Data\Sports Interactive and C:\Documents and Settings\All Users\Application Data\Sports Interactive\Football Manager 2009 Certificate are not set to read only!

To check if a file or folder is read only, please right click the folder and select ‘Properties’ from the dropdown, you should the see a box at the bottom called Attributes – please ensure this is unticked or does not have a green square inside.

Another way it could happen is if there is another instance of FM.exe or Activator.exe holding onto our certificate. In this case - the user should check the process list to see if another instance of FM.exe is open. If so - close it first.

To do this you need to open Task Manager (right click TaskBar, or CTRL+ALT+DEL), sort the Image Name column by clicking on it and identifying if Activator.exe or FM.exe are running. If they are highlight and click ‘End Task’

[Mckay034]

someone help me

I installed the graphics system link u gave me and i went to run it and it came up in a box

this setup executable has not been packed with files and settings. Please use the packer tool to build this executable

error code: S1001

IF U DONT HELP ME IM GOIN BACK 4 A REFUND

AND BUY FIFA MANAGER 09

REPLY ASAP

[danyoung8]

muzchap ive PM'd you

[BlythForever]

Now lads,

I have to reinstall the game everytime I come on the computer! How do I fix this?

Cheers

[Death_Note]

Hi,

I've played through my first season without any problems but now the game crashes about a minute after I load my saved game. I get the following message:

"A serious error was encountered and the application will close. An error file has been generated in:
C:/users/user_name/documents/sports interactive/football manager 2009/crash dumps"

Then the program closes.

I've uninstalled and re-installed the game, then tried to load the saved game again and the same thing happens.

Is there a solution to this problem? I'm using Vista by the way.

Thanks,

Kev

[Ehmo]

I'm not sure if my question will be answered but here goes anyway...

Steam frustrated me, so I quit that and went to the other online activation, which worked alright after a couple of minutes. Then the failed graphics system error came (after I got the patch) so I downloaded some other Windows thing that was suggested. Okey doke. Then loading up FM it always came up with a black screen so I had to scroll loads to reveal the buttons and whatnot.

So I wanted windowed mode, but it's greyed out. Then I do the target thing with the desktop icon like previous versions, but FM crashes. One of the combinations works, and windowed is no longer greyed out. So that's cool. But when I reload FM, it crashes again. (So I have to go back to making it full screen before quitting). That's all good. Now I like to play FM with a few addons. I was told by others (who have got everything working fine) that I could use my FM08 stuff with my FM09. So I followed the same thing.

The thing is, I moved all my FM stuff from my C drive to my D drive (as my D had more space). But the FM08 faces etc wouldn't load. So I reloaded, but nothing. Then I went to preferences and on the first screen (I can't remember what it is) it had something about user data. And there it had a C:/blahblah address, so I went there and changed it to D:/blahblah. Skin reloaded, but still no graphics.

Now the problem... whenever I load FM, it doesn't go past the loading icon in the bottom right corner with all the languages. I've tried it plenty of times but I have Ctrl-Alt-Delete out of it. I can't get onto the main menu at all now. Could some kind soul please shed some light on this? And once that's done, is there a possible way to use all my FM08 stuff on FM09? I'd like to, because it's a great game to play when I have that.

Thanks in advance, sorry if I sounded moany.

Anyone ?

[J lambden]

Hello SI anyone there!

[Jungle]

The planets biggest ever PR, customer service balls up in history has unfolded over the past three days and counting.

Just how many people have purchase agame that just cannot load without a degree in IT and 72 free hours of time.

Back to the shop for a refund anyone?

[BlythForever]

I didnt keep my reciept!

So much for trust!

[J lambden]

The planets biggest ever PR, customer service balls up in history has unfolded over the past three days and counting.

Just how many people have purchase agame that just cannot load without a degree in IT and 72 free hours of time.

Back to the shop for a refund anyone?

Absoloutly at this rate, is 9:30 SI's bed time or somin

[Jungle]

I didnt keep my reciept!

So much for trust!

Just have to be ceremonial burning of the crepe and put it down to a lesson learned - don't buy from them again, I know I will not be.

[fm09v.upset]

What system are you on, xp or vista??

Found run and i think this is the info about the graphics card not sure tho

Display Devices
---------------
Card name: NVIDIA GeForce 8400M GS
Manufacturer: NVIDIA
Chip type: GeForce 8400M GS
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0427&SUBSYS_30CC103C&REV_A1
Display Memory: 1517 MB
Dedicated Memory: 239 MB
Shared Memory: 1278 MB
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: nvd3dum.dll,nvwgf2um.dll
Driver Version: 7.15.0011.6743 (English)
DDI Version: 10
Driver Attributes: Final Retail
Driver Date/Size: 11/7/2007 00:05:00, 5263360 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-4767-11CF-DB69-C71001C2CA35}
Vendor ID: 0x10DE
Device ID: 0x0427
SubSys ID: 0x30CC103C
Revision ID: 0x00A1
Revision ID: 0x00A1

[chriswalker67]

right, im off to watch topgear then hit my bed.

i think the SI guys are taking a well deserved break, or trying to work out some problems before posting.

at this point i wonder if the starship enterprse could play this game never mind my Hp.

i'll have one last try tommorrow night to get this installed, otherwise it'll be getting send back in the post and i'll play SWOS untill all the kinks are knocked out of this release, and maybe think about buying it again.

cheers for the help so far guys, but unless anyone's got anything conclusive on how to fix whatever's wrong with this, my patience is up.

good luck to the rest of you.

[KUMB]

Ever since I installed the demo I've been experiencing trouble (although now I have the full version). After a while of the game being on (theres no specific pattern, sometimes it's after 20 minutes, sometimes its on for an hour), the screen just has a load of vertical multi-coloured lines and my laptop just dosen't respond, meaning I have to turn it off and on again.

Any ideas? Tah.

This is the resulting screen: http://img261.imageshack.us/my.php?image=errorqm2.jpg

[noelnoblett]

Please post here even if you've posted in another thread and we're yet to help you.

Hey I am on a Mac so it all installed perfect! Its in the actual gameplay when i press buttons it sometimes wont work, it usually works of if i press the shortcuts but if i go through the menus it sometime wont!!!! And then sometimes it freezes i have never got by the second day in the game!!!!! Is this a faulty copy or something else????

[danyoung8]

muzchap could you read and reply to my PM please
thanks

[hhhonlyfan]

muzchap i dont know which area in technical forum it needs to be in. any help would be appreciated

[JonC]

I will apologise in advance if this has already been covered but with 13 pages a growing it is proving difficult to find the answers I need.

Whenever I try and install, whether standalone or with the auto update software I get two errors. The first says;

fm.exe
This application has failed to start because d3dx9_37.dll was not found.

I have then downloaded this and added it to the FM directory which results in the game attempting to load before i get the following error

fm.exe
fm.exe has encountered a problems and needs to close
We are sorry for the inconvenience

With the error signature of
AppName: fm.exe AppVer: 9.1.0.26064 ModName: fm.exe
ModVer: 9.1.0.26064 Offset: 00bdff12

I have the patch, Microsoft DirectX SDK, .net and the latest version of the graphics card drivers installed and have lost count of the number of times I have installed and reinstalled!

Please can someone help!

[SteadyFM]

When I load the game it asks for the activation key, if i enter it in block capitals the error message comes up saying that the code is already active. If I get it checked by the key lookup and copy and paste it from there then it says the code has been accepted but when I relaunch the game it asks for the code again and the process is repeated... please help

[keane]

Hi,

I've played through my first season without any problems but now the game crashes about a minute after I load my saved game. I get the following message:

"A serious error was encountered and the application will close. An error file has been generated in:
C:/users/user_name/documents/sports interactive/football manager 2009/crash dumps"

Then the program closes.

I've uninstalled and re-installed the game, then tried to load the saved game again and the same thing happens.

Is there a solution to this problem? I'm using Vista by the way.

Thanks,

Kev

I got the same problem, I can't even finish one month.

The game keeps crashing after I've played a little while.........

Can anyone help?

[MattyFTM]

This is how it worked for me, but I am NOT making any promises:

If you have installed it before, UNINSTALL it, including Steam.
Go to Program Files and delete the 'Sports Interactive' folder.
Re-install the game, using UNILOC.
Type in your code on SoftAnchor (but first check it on the website provided in previous posts to ensure every letter is right.
It should initialize and work.
Open the game using the 'Program Files', NOT the desktop icon.
ENJOY!!

Right so I have done what was said here and I am still getting the fm.exe problem. what will I do now. I have done what it has said and it still doesnt work ?

asap please i am itching to play

[bednar9]

Guys I know your ****ed off and it's tough but seriously, stick with it and be patient. The people working to help you/us are doing their best. As I say, just be a bit patient, it will be sorted eventually! Murray helped me big time.

[malc1967]

you should take all the games back and fix the problems yourself

[devilish_red2]

Sorry to be the bearer of bad news, but your graphics card is well below the minimum spec for the game.

We have had problems sourcing a SiS graphics card, so have done no testing on it at all as yet. We have some bids in for machines with it, so hope to have one in the studio soon, at which point we will see if there is any way to get the game up and running with that card. If we can work it out, we will release an update.

For now, it's highly unlikely you'll be able to get the game up and running because of this.

i have a sis 651 rev 00, will i not be able to play the game then?

not to much of a problem as i have another computer in my household that can run the demo fine, but i rarely get time to go on it, so i guess i won't be getting a lot of fm action this year then, until you hopefully release an update.

[DanY2J]

Right FM08 used to run fine on my PC, but with 09 i only have that open and as soon as i hit new game i get the message ' football manager is dangerously low on memory and will now quit'.

Can i solve this in anyway through changing the settings?

Any help would be much appreciated.

[Suss1690]

Right so I have done what was said here and I am still getting the fm.exe problem. what will I do now. I have done what it has said and it still doesnt work ?

asap please i am itching to play

Mate, have you downloaded and run the 9.1 patch?

I was also having the same problem with the fm.exe, but i followed the advice in that post (after installing the patch).

HOWEVER i clicked the FM 09 logo which starts the game from the Programme files folder and not from the desktop - dont ask me why, but it worked, and has also done on 2 of my pals PC's.

Dnt have a clue but it seems good with me after downloading the patch and windows and Direct X upgrades.

Has taken since 12.30 today, but fingers crossed.
Hope this works for you.

Bit of a royal balls up from SI if you ask me

[fm09v.upset]

Found run and i think this is the info about the graphics card not sure tho

Display Devices
---------------
Card name: NVIDIA GeForce 8400M GS
Manufacturer: NVIDIA
Chip type: GeForce 8400M GS
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0427&SUBSYS_30CC103C&REV_A1
Display Memory: 1517 MB
Dedicated Memory: 239 MB
Shared Memory: 1278 MB
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: nvd3dum.dll,nvwgf2um.dll
Driver Version: 7.15.0011.6743 (English)
DDI Version: 10
Driver Attributes: Final Retail
Driver Date/Size: 11/7/2007 00:05:00, 5263360 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-4767-11CF-DB69-C71001C2CA35}
Vendor ID: 0x10DE
Device ID: 0x0427
SubSys ID: 0x30CC103C
Revision ID: 0x00A1
Revision ID: 0x00A1
If this is the right info is my graphics card good enough or is this the reason my game keeps crashing all the time??? somebody please help i am getting really frustrated been trying to play since 2pm friday afternoon.

[MorganBradley]

Please post here even if you've posted in another thread and we're yet to help you.

I installed the game with steam yesterday but couldn't complete the activation or run the game. However, i uninstalled the game and all of steam and now when i insert the disc i can't run the installation but I have now completed the activation using the "Activator" file and i'm still experiencing the same problem.

[Gilbo09]

Please post here even if you've posted in another thread and we're yet to help you.

Me and my friend are trying to setup a network game. However it keeps saying unable to connect to server when trying to join a game. then the game shuts down and the only way to reactivate it is to restart the computer.
We have tried turning off our separate firewalls, and i have made my wireless connection into an open one incase that was the problem. The run as server box has been ticked on both systems aswell. Is there any help u can offer please we are both extremely frustrated...
Thankyou

[Do Smarties really have the answer]

Finally i am set up on my own laptop rather than my mother in laws.

Just wanted to say thanks to all the si & sega staff who assisted and a message to all others who are having problems, be patient and wait for the issues to be resolved. Im sure that Si will have learnt from this but they should be applauded for their actions to rectify matters.

Im off to take the premiership by storm with the mighty Villa

Goodnight

[dj2mmy]

Any news on the activation fix?

[Muzchap]

Should be fine - please grab the lastst drivers from www.nvidia.com

I'm going to be away from the forums for several hours - we are testing a fix that will clear up ALL remaining activation issues - so please bear with us.

Found run and i think this is the info about the graphics card not sure tho

Display Devices
---------------
Card name: NVIDIA GeForce 8400M GS
Manufacturer: NVIDIA
Chip type: GeForce 8400M GS
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0427&SUBSYS_30CC103C&REV_A1
Display Memory: 1517 MB
Dedicated Memory: 239 MB
Shared Memory: 1278 MB
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: nvd3dum.dll,nvwgf2um.dll
Driver Version: 7.15.0011.6743 (English)
DDI Version: 10
Driver Attributes: Final Retail
Driver Date/Size: 11/7/2007 00:05:00, 5263360 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-4767-11CF-DB69-C71001C2CA35}
Vendor ID: 0x10DE
Device ID: 0x0427
SubSys ID: 0x30CC103C
Revision ID: 0x00A1
Revision ID: 0x00A1
If this is the right info is my graphics card good enough or is this the reason my game keeps crashing all the time??? somebody please help i am getting really frustrated been trying to play since 2pm friday afternoon.

[Loons]

I've searched the FM2009 folder and that Dll file is not there, can I download it from some where ?

No response to my earlier message.

Is there anywhere I can download d3dx9_37.dll from and will that fix things !?!?!??

[Hasney]

You are receiving the error: ‘FM2009 could not run as ‘facegen’ was unable to initialize!’
Fix: Please install the Patch, and ensure your graphics drivers are up to date

Still getting this. Have the latest ATI Catalyst drivers and the 9.01 patch. Any ideas?

Running on an ATI X1600

[James Tringham]

Originally Posted by James Tringham
OK, I haven't tried in here before so I'll give it a go. I haven't read through the whole 11 pages, so forgive me if I have missed something. I want to solve:

1. The flickering cursor
2. The black screen I get when I load the game. I have managed to get the game installed via Steam. this involved getting the Microsoft patch, and the SI patch, and updating my videocard driver. However I cannot see the screen when I launch the game. Some parts of the screen will appear if I hold the cursor over them, but not others.

Someone from SI suggested deleting the cache, but I am not sure if that means the whole SI folder in the Application Data folder, or going into that SI folder and only deleting elements. There are other folders within the SI one - FM07, FM08, the 09 Certificate and Installer Launcher. I don't want to wreck things by taking them all out in case some are needed. The certificate, for instance.

3. The CD doesn't play in my DVD drive. I tried uninstalling Steam and installing via the other route, but that was even worse.

What are the answers please?

Trying again. No response for hours now. It's rubbish, really, it is.

[seagull84]

Ok, I have a strange problem.


Installation and activation was perfect. I played the game all weekeng, absolutely loving it, but just after the end of the first season my save game will not continue. IT KEEPS CRASHING

Everytime I try the game crashes and creates a crash dump.


I have not changed anything, the game was runnig perfectly for almost two days continuously!!! but now it will not go for more than a few days(in game) without crashing.

Any chance of some help.

cheers