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Thread: Known issues and solutions - FAQ

  1. #4901
    Amateur
    Join Date
    30th November 2008
    Location
    Barnsley
    Posts
    226

    Default Re: Known issues and solutions - FAQ

    Hi all, I was just wondering, well, I have already installed FM 09 on my laptop via steam with no problems.

    Now my friend wants to use it as well , but when i download steam, it says cannot contact the steam network.

    Does anyone know how to fix this or is there a genuine problem with steam
    Last edited by TMmufc; 03-03-2009 at 17:24.

  2. #4902

    Default Re: Known issues and solutions - FAQ

    No offence guys but £40 for the game then downloading 2 patches, numerous dotnet fixes, graphics drivers etc and now i gotta download a Half a gig SDK file... its a software development kit for GAMES DESIGNERS!!! im on pay as you go internet £15 quid a month... theres gotta be an easier way to get this working.

  3. #4903

    Default Re: Known issues and solutions - FAQ

    ı read about half of the topic and nobody answered this problem
    AppName: fm.exe AppVer: 9.0.0.23544
    ModName: fm.exe ModVer: 9.0.0.23544 Offset: 00c0e857
    which because I can't play the game.
    I am desperate... Somebody please help!
    I've already installed directxsdk and .net framework's latest.

  4. #4904
    Amateur
    Join Date
    27th August 2008
    Location
    New York.USA
    Posts
    26

    Default Re: Known issues and solutions - FAQ

    i had download the patch with my steam..and after updating my patch,my latest saved game can't be play..it would load,but only around 20% and stopped for a minute and i would quit the program back to the windows and message says : "The saved game cannot be loaded"

    and i can't run the steam unless i restart my computer..

    what should i do ???

  5. #4905
    Amateur
    Join Date
    2nd December 2008
    Posts
    17

    Default Re: Known issues and solutions - FAQ

    Quote Originally Posted by scfc1986 View Post
    Originally Posted by scfc1986
    please can somebody help me with my problem, i dont think i have seen it on here.

    the game seems to be running ok but everytime i click on 3d match engine it just doesnt work properly, i keep gettin blue and grey patches over the pitch and can only see a tiny bit of the pitch.
    iv had a new graphics card installed nvidia 512mb GEforce7600GT, more memory and my pc serviced, also downloaded all the direct x things.

    iv also sent an email and got no reply its doing my head in now i bought the game the day it came out!!

    please help
    scfc1986



    please can somebody help me with this problem
    any help on this yet please?

  6. #4906
    Amateur
    Join Date
    5th February 2007
    Posts
    14

    Default Re: Known issues and solutions - FAQ

    ok, i have downloaded the new patch, when i try to load the game it says, "not well-formed (invalid token) at line 1 of update-930.xml". i am using steam but have also tried loading the game via fm shortcut.

    i have had nothing but trouble with this game, with errors like this appearing, also the game crashing constantly when playing and when trying to save a game. makes me sad lol as i have been an avid FM fan since the start.

  7. #4907
    Part-Timer
    Join Date
    14th July 2008
    Location
    Wildfire prone L.A., CA
    Posts
    1,057

    Default Re: Known issues and solutions - FAQ

    Is anyone else having trouble downloading the patch from the forum? The same problem is happening for all platforms;
    1) none of the bittorrent links are loading
    2) rapidshare; the page loads, I click on the link for non-premium users, then wait the obligatory 130 seconds before commencing download. The only problem? I'm supposed to type in a three-letter code that is supposed to appear next to the "download" button. Numerous attempts over several days, but I can't download without being shown what three-letter code I need to enter.
    Or am I the only person who hasn't already downloaded the 9.3 patch...

  8. #4908

    Default Re: Known issues and solutions - FAQ

    when i load my fm 09 it comes up with a window called sports interactive and stays blank (white) ive just resolved a other issue wich was a missing dll file wich i downloaded it is now just blank white screen on load up

  9. #4909
    Part-Timer
    Join Date
    14th July 2008
    Location
    Wildfire prone L.A., CA
    Posts
    1,057

    Default Re: Known issues and solutions - FAQ

    Quote Originally Posted by icecreamman View Post
    Is anyone else having trouble downloading the patch from the forum? The same problem is happening for all platforms;
    I notice someone updated the page with the list of links, removing the rapidshare links. However, the bittorent links are still not viewable.

  10. #4910
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    Join Date
    5th March 2009
    Posts
    107

    Default Re: Known issues and solutions - FAQ

    Hi

    my first post on here. My football manager game, will not let me load my last game, saying The save game could not be loaded. And when i start a new game and want to save it, it says Save game failed "This game could not be saved".

    I tried uninstalling steam and FM and reinstalling it but it still comes up the same! What can i/should i do, cause its really annoying

  11. #4911
    Part-Timer
    Join Date
    15th August 2007
    Location
    Melbourne
    Posts
    1,634

    Default Re: Known issues and solutions - FAQ

    My FM09 was running fine until a yesterday.

    when i try to start a new game or when i try to load an old save i get this :

    a serious error was encountered and the application will now close

    Here is a pic of the problem

    http://i273.photobucket.com/albums/j...wl90/ERROR.jpg

    i am using the patched version as well and no luck

    anyone know how to fix this ?

  12. #4912
    Amateur
    Join Date
    5th March 2009
    Posts
    107

    Default Re: Known issues and solutions - FAQ

    Quote Originally Posted by matts View Post
    Hi

    my first post on here. My football manager game, will not let me load my last game, saying The save game could not be loaded. And when i start a new game and want to save it, it says Save game failed "This game could not be saved".

    I tried uninstalling steam and FM and reinstalling it but it still comes up the same! What can i/should i do, cause its really annoying


    Just to say i recently had steam, update my game to the newest version

  13. #4913
    Amateur
    Join Date
    28th November 2008
    Posts
    38

    Default Re: Known issues and solutions - FAQ

    HAPPNIN LADS MY GAME IS PRETTY MUCH FINE BUT ITS REALLY SLOWWWWWW HERES MY INFO CAN U TELL ME IF I NEED MORE RAM ECT ANY HELP WOULD B APPRECIATED. THANKS IN ADVANCE


    ------------------
    System Information
    ------------------
    Time of this report: 3/6/2009, 14:22:03
    Machine name: BESTY
    Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_qfe.070227-2300)
    Language: English (Regional Setting: English)
    System Manufacturer: P4M80P
    System Model: AWRDACPI
    BIOS: Phoenix - AwardBIOS v6.00PG
    Processor: Intel(R) Celeron(R) D CPU 3.33GHz
    Memory: 446MB RAM
    Page File: 429MB used, 1392MB available
    Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
    DX Setup Parameters: Not found
    DxDiag Version: 5.03.2600.2180 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    DirectX Files Tab: The file d3d9d.dll is a debug version, which will run slower than the retail version.
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Music Tab: No problems found.
    Input Tab: No problems found.
    Network Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (n/a)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (n/a)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: VIA/S3G UniChrome Pro IGP
    Manufacturer: VIA/S3G
    Chip type: VIA/S3G UniChrome Pro IGP
    DAC type: Internal
    Device Key: Enum\PCI\VEN_1106&DEV_3344&SUBSYS_0CF0105B&REV_01
    Display Memory: 64.0 MB
    Current Mode: 1024 x 768 (32 bit) (60Hz)
    Monitor: Plug and Play Monitor
    Monitor Max Res: 1600,1200
    Driver Name: vtdisp.dll
    Driver Version: 6.14.0010.0380 (English)
    DDI Version: 9 (or higher)
    Driver Attributes: Final Retail
    Driver Date/Size: 9/28/2007 10:44:20, 3573888 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp: n/a
    VDD: n/a
    Mini VDD: vtmini.sys
    Mini VDD Date: 9/28/2007 10:44:26, 283008 bytes
    Device Identifier: {D7B71FE6-7004-11CF-9772-FA2CA0C2CB35}
    Vendor ID: 0x1106
    Device ID: 0x3344
    SubSys ID: 0x0CF0105B
    Revision ID: 0x0001
    Revision ID: 0x0001
    Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D
    Deinterlace Caps: n/a
    Registry: OK
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled
    DDraw Test Result: Not run
    D3D7 Test Result: Not run
    D3D8 Test Result: Not run
    D3D9 Test Result: Not run

    -------------
    Sound Devices
    -------------
    Description: Realtek AC97 Audio
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: PCI\VEN_1106&DEV_3059&SUBSYS_0CF0105B&REV_60
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: ALCXWDM.SYS
    Driver Version: 5.10.0000.6220 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 1/25/2007 16:37:16, 4027456 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Full
    Cap Flags: 0xF5F
    Min/Max Sample Rate: 8000, 192000
    Static/Strm HW Mix Bufs: 26, 24
    Static/Strm HW 3D Bufs: 26, 24
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: Yes, Yes
    I3DL2(tm) Listen/Src: Yes, Yes
    Sensaura(tm) ZoomFX(tm): No
    Registry: OK
    Sound Test Result: Not run

    ---------------------
    Sound Capture Devices
    ---------------------
    Description: Realtek AC97 Audio
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: ALCXWDM.SYS
    Driver Version: 5.10.0000.6220 (English)
    Driver Attributes: Final Retail
    Date and Size: 1/25/2007 16:37:16, 4027456 bytes
    Cap Flags: 0x41
    Format Flags: 0xFFF

    -----------
    DirectMusic
    -----------
    DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
    DLS Version: 1.00.0016.0002
    Acceleration: n/a
    Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
    Realtek AC97 Audio, Software (Kernel Mode), Output, DLS, Internal
    Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
    Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
    Registry: OK
    Test Result: Not run

    -------------------
    DirectInput Devices
    -------------------
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Poll w/ Interrupt: No
    Registry: OK

    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x1106, 0x3038
    | Matching Device ID: usb\root_hub
    | Service: usbhub
    | Driver: usbhub.sys, 8/4/2004 12:00:00, 57600 bytes
    | Driver: usbd.sys, 8/4/2004 12:00:00, 4736 bytes

    ----------------
    Gameport Devices
    ----------------

    ------------
    PS/2 Devices
    ------------
    + Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
    | Matching Device ID: *pnp0303
    | Service: i8042prt
    | Driver: i8042prt.sys, 8/4/2004 12:00:00, 52736 bytes
    | Driver: kbdclass.sys, 8/4/2004 12:00:00, 24576 bytes
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    | Driver: termdd.sys, 8/4/2004 01:01:08, 40840 bytes
    | Driver: kbdclass.sys, 8/4/2004 12:00:00, 24576 bytes
    |
    + PS/2 Compatible Mouse
    | Matching Device ID: *pnp0f13
    | Service: i8042prt
    | Driver: i8042prt.sys, 8/4/2004 12:00:00, 52736 bytes
    | Driver: mouclass.sys, 8/3/2004 22:58:34, 23040 bytes
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD
    | Driver: termdd.sys, 8/4/2004 01:01:08, 40840 bytes
    | Driver: mouclass.sys, 8/3/2004 22:58:34, 23040 bytes

    ----------------------------
    DirectPlay Service Providers
    ----------------------------
    DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
    DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
    DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
    DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
    Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.2180)
    IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.2180)
    Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.2180)
    Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.2180)

    DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not run
    DirectPlay Test Result: Not run
    Registry: OK

    -------------------
    DirectPlay Adapters
    -------------------
    DirectPlay8 Serial Service Provider: COM1
    DirectPlay8 Serial Service Provider: COM2
    DirectPlay8 IPX Service Provider: IPX Adapter 1 - (00000000,0015584EFD4A)
    DirectPlay8 IPX Service Provider: IPX Adapter 2 - (00000000,001180CA47C6)
    DirectPlay8 TCP/IP Service Provider: Local Area Connection 3 - IPv6 - fe80::211:80ff:feca:47c6
    DirectPlay8 TCP/IP Service Provider: Teredo Tunneling Pseudo-Interface - IPv6 - fe80::ffff:ffff:fffd
    DirectPlay8 TCP/IP Service Provider: 6to4 Tunneling Pseudo-Interface - IPv6 - 2002:5ceb:de78::5ceb:de78
    DirectPlay8 TCP/IP Service Provider: Automatic Tunneling Pseudo-Interface - IPv6 - fe80::5efe:
    DirectPlay8 TCP/IP Service Provider: Local Area Connection 3 - IPv4 -

    -----------------------
    DirectPlay Voice Codecs
    -----------------------
    Voxware VR12 1.4kbit/s
    Voxware SC06 6.4kbit/s
    Voxware SC03 3.2kbit/s
    MS-PCM 64 kbit/s
    MS-ADPCM 32.8 kbit/s
    Microsoft GSM 6.10 13 kbit/s
    TrueSpeech(TM) 8.6 kbit/s

    -------------------------
    DirectPlay Lobbyable Apps
    -------------------------

    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
    Drive: C:
    Free Space: 46.5 GB
    Total Space: 74.1 GB
    File System: NTFS
    Model: ExcelStor Technology J880

    Drive: D:
    Model: DVDRW IDE H16X
    Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.2180 (English), 8/4/2004 12:00:00, 49536 bytes

    --------------
    System Devices
    --------------
    Name: VIA CPU to AGP Controller
    Device ID: PCI\VEN_1106&DEV_B198&SUBSYS_00000000&REV_00\3&13C 0B0C5&1&08
    Driver: n/a

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1106&DEV_7314&SUBSYS_00000000&REV_00\3&13C 0B0C5&1&07
    Driver: n/a

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1106&DEV_4314&SUBSYS_00000000&REV_00\3&13C 0B0C5&1&04
    Driver: n/a

    Name: VIA/S3G UniChrome Pro IGP
    Device ID: PCI\VEN_1106&DEV_3344&SUBSYS_0CF0105B&REV_01\4&352 8C63D&0&0008
    Driver: C:\WINDOWS\system32\DRIVERS\vtmini.sys, 6.14.0010.0380 (English), 9/28/2007 10:44:26, 283008 bytes
    Driver: C:\WINDOWS\system32\s3minset.exe, 2.00.0064.0730 (English), 7/31/2007 15:13:52, 200704 bytes
    Driver: C:\WINDOWS\system32\s3iset32.dll, 2.00.0064.0730 (English), 7/31/2007 15:13:54, 266240 bytes
    Driver: C:\WINDOWS\system32\vtdisp.dll, 6.14.0010.0380 (English), 9/28/2007 10:44:20, 3573888 bytes
    Driver: C:\WINDOWS\system32\vticd.dll, 6.14.0010.0380 (English), 9/28/2007 10:45:54, 1900544 bytes
    Driver: C:\WINDOWS\help\VTDspChs.hlp, 9/17/2007 14:20:12, 21467 bytes
    Driver: C:\WINDOWS\help\VTDspCht.hlp, 9/17/2007 14:20:12, 22749 bytes
    Driver: C:\WINDOWS\help\VTDspJpn.hlp, 9/17/2007 14:20:12, 22872 bytes
    Driver: C:\WINDOWS\help\VTDspKor.hlp, 9/17/2007 14:20:12, 24036 bytes
    Driver: C:\WINDOWS\help\VTDspWst.hlp, 9/17/2007 14:20:12, 235316 bytes
    Driver: C:\WINDOWS\help\VTDspTha.hlp, 9/17/2007 14:20:12, 19340 bytes
    Driver: C:\WINDOWS\help\VTDspWs2.hlp, 9/17/2007 14:20:12, 170362 bytes
    Driver: C:\WINDOWS\help\VTGm2WST.hlp, 9/10/2007 15:20:28, 142112 bytes
    Driver: C:\WINDOWS\help\VTGm2CHS.hlp, 9/10/2007 15:20:28, 17519 bytes
    Driver: C:\WINDOWS\help\VTGm2CHT.hlp, 9/10/2007 15:20:28, 17383 bytes
    Driver: C:\WINDOWS\help\VTGm2JPN.hlp, 9/10/2007 15:20:28, 16585 bytes
    Driver: C:\WINDOWS\help\VTGm2KOR.hlp, 9/10/2007 15:20:28, 19181 bytes
    Driver: C:\WINDOWS\help\VTGm2Tha.hlp, 9/10/2007 15:20:28, 18467 bytes
    Driver: C:\WINDOWS\help\VTGm2Ws2.hlp, 9/10/2007 15:20:28, 104488 bytes
    Driver: C:\WINDOWS\help\VTin2wst.hlp, 9/10/2007 15:20:28, 60988 bytes
    Driver: C:\WINDOWS\help\VTin2chs.hlp, 9/10/2007 15:20:28, 9303 bytes
    Driver: C:\WINDOWS\help\VTin2cht.hlp, 9/10/2007 15:20:28, 9760 bytes
    Driver: C:\WINDOWS\help\VTin2jpn.hlp, 9/10/2007 15:20:28, 9588 bytes
    Driver: C:\WINDOWS\help\VTin2kor.hlp, 9/10/2007 15:20:28, 10225 bytes
    Driver: C:\WINDOWS\help\VTIn2Tha.hlp, 9/10/2007 15:20:28, 8075 bytes
    Driver: C:\WINDOWS\help\VTin2ws2.hlp, 9/10/2007 15:20:28, 49147 bytes
    Driver: C:\WINDOWS\help\VTovlwst.hlp, 8/27/2007 19:04:00, 72478 bytes
    Driver: C:\WINDOWS\help\VTovlchs.hlp, 8/27/2007 19:04:00, 10567 bytes
    Driver: C:\WINDOWS\help\VTovlcht.hlp, 8/27/2007 19:04:00, 10523 bytes
    Driver: C:\WINDOWS\help\VTovljpn.hlp, 8/27/2007 19:04:00, 10488 bytes
    Driver: C:\WINDOWS\help\VTovlkor.hlp, 8/27/2007 19:04:00, 11350 bytes
    Driver: C:\WINDOWS\help\VTOvlTha.hlp, 8/27/2007 19:04:00, 8679 bytes
    Driver: C:\WINDOWS\help\VTOvlWs2.hlp, 8/27/2007 19:04:00, 50989 bytes
    Driver: C:\WINDOWS\system32\VTDisply.cfg, 9/17/2007 14:20:08, 63585 bytes
    Driver: C:\WINDOWS\system32\VTDispl2.cfg, 9/17/2007 14:20:08, 56619 bytes
    Driver: C:\WINDOWS\system32\VTDispl3.cfg, 9/17/2007 14:20:08, 52036 bytes
    Driver: C:\WINDOWS\system32\VTDisply.dll, 2.01.0037.0917 (English), 9/17/2007 14:20:02, 712704 bytes
    Driver: C:\WINDOWS\system32\VTGamma2.dll, 2.00.0050.0910 (English), 9/10/2007 15:19:56, 524288 bytes
    Driver: C:\WINDOWS\system32\VTGamma2.cfg, 9/10/2007 15:20:22, 50215 bytes
    Driver: C:\WINDOWS\system32\VTGama_2.cfg, 9/10/2007 15:20:22, 36546 bytes
    Driver: C:\WINDOWS\system32\VTInfo2.dll, 2.00.0063.0910 (English), 9/10/2007 15:19:56, 352256 bytes
    Driver: C:\WINDOWS\system32\VTInfo2.cfg, 9/10/2007 15:20:22, 44076 bytes
    Driver: C:\WINDOWS\system32\VTovrlay.dll, 2.00.0055.0827 (English), 8/27/2007 19:03:20, 593920 bytes
    Driver: C:\WINDOWS\system32\VTovrlay.cfg, 8/27/2007 19:03:52, 59327 bytes
    Driver: C:\WINDOWS\system32\VTOvrly2.cfg, 8/27/2007 19:03:52, 34375 bytes
    Driver: C:\WINDOWS\system32\VTTimer.exe, 2.00.0008.0921 (English), 9/21/2006 16:36:18, 53248 bytes
    Driver: C:\WINDOWS\system32\VModes.exe, 1.00.0005.0907 (English), 9/7/2007 10:49:58, 49152 bytes
    Driver: C:\WINDOWS\system32\VTTrayp.exe, 2.00.0073.0827 (English), 8/27/2007 19:03:42, 200704 bytes
    Driver: C:\WINDOWS\system32\VTTrayp.cfg, 8/27/2007 19:03:52, 51124 bytes
    Driver: C:\WINDOWS\system32\VTTrayP2.cfg, 8/27/2007 19:03:52, 37162 bytes
    Driver: C:\WINDOWS\help\VTtpwst.hlp, 8/27/2007 19:03:56, 105855 bytes
    Driver: C:\WINDOWS\help\VTTPChs.hlp, 8/27/2007 19:03:56, 14728 bytes
    Driver: C:\WINDOWS\help\VTTPCht.hlp, 8/27/2007 19:03:56, 14410 bytes
    Driver: C:\WINDOWS\help\VTTPJpn.hlp, 8/27/2007 19:03:56, 13602 bytes
    Driver: C:\WINDOWS\help\VTTPKor.hlp, 8/27/2007 19:03:56, 16213 bytes
    Driver: C:\WINDOWS\help\VTTPTha.hlp, 8/27/2007 19:03:56, 11042 bytes
    Driver: C:\WINDOWS\help\VTTPWs2.hlp, 8/27/2007 19:03:56, 88693 bytes


    THERES MORE LOL ASK IF U NEED IT BUT THAT SHOULD DO IT.

  14. #4914
    Amateur
    Join Date
    15th November 2008
    Posts
    88

    Default Re: Known issues and solutions - FAQ

    I don't have the time to look through 50 pages with problems to see if it has mine.

    But mines has been running perfectly up until yesterday when i tried to open it and it come up with SI Activator has stopped working.

    Can anybody please help me out with this!

    The game was perfect up until then, the best yet IMO but due to the lack of bugs errors etc then people havent been able to get the best out of it.

  15. #4915
    Amateur
    Join Date
    22nd October 2006
    Location
    ..Insert quirky comment here..
    Posts
    251

    Smile Re: Known issues and solutions - FAQ

    Quote Originally Posted by BestyBhoy View Post
    HAPPNIN LADS MY GAME IS PRETTY MUCH FINE BUT ITS REALLY SLOWWWWWW HERES MY INFO CAN U TELL ME IF I NEED MORE RAM ECT ANY HELP WOULD B APPRECIATED. THANKS IN ADVANCE


    ------------------
    System Information
    ------------------
    Time of this report: 3/6/2009, 14:22:03
    Machine name: BESTY
    Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_qfe.070227-2300)
    Language: English (Regional Setting: English)
    System Manufacturer: P4M80P
    System Model: AWRDACPI
    BIOS: Phoenix - AwardBIOS v6.00PG
    Processor: Intel(R) Celeron(R) D CPU 3.33GHz
    Memory: 446MB RAM
    Page File: 429MB used, 1392MB available
    Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
    DX Setup Parameters: Not found
    DxDiag Version: 5.03.2600.2180 32bit Unicode

    .................[ shortened quote ]


    THERES MORE LOL ASK IF U NEED IT BUT THAT SHOULD DO IT.
    I would suggest that increasing your memory would be a good place to start

  16. #4916
    Amateur
    Join Date
    28th November 2008
    Posts
    38

    Default Re: Known issues and solutions - FAQ

    Quote Originally Posted by RickH View Post
    I would suggest that increasing your memory would be a good place to start

    HOW DO I DO THAT ? CAN I DO IT ON MY COMPUTER OR DO I NEED TO BUY SOMETHING ?? ANY 1 HELP PLZ THANKS IN ADVANCE

  17. #4917
    Amateur
    Join Date
    28th November 2008
    Posts
    38

    Default Re: Known issues and solutions - FAQ

    changed virtual memory no diffrence made any other ideas ppl ? ta

  18. #4918
    Part-Timer
    Join Date
    14th July 2008
    Location
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    Default Re: Known issues and solutions - FAQ

    I'm reposting because I notice that the post with the links has been updated, but the issue is unresolved.
    For the page with the links for the 9.3.0 patch:
    1) none (0) of the bittorrent links load.
    2) Rapidshare - after the obligatory 130s wait for non-paying users, the link says "please enter [?] here..." Well the [?] never loads, so the upgrade can't be downloaded without entering whatever letters that unloaded icon has.

  19. #4919
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    Default Re: Known issues and solutions - FAQ

    Hi.

    I built my friend a new PC yesterday, and he took it home. He installed FM2009 through steam this morning, excited to play it.

    Anyways, he's getting an error when trying to start through steam, telling him the game has to be shut down. When trying to start the game manually (navigating on his PC to where its installed and starting it, he gets an d3dx9_37.dll error. But its not saying the DLL file is missing...here is a screenshot of the error.
    http://i124.photobucket.com/albums/p...2009/error.jpg

    He is running Vista Home Premium, 64bit version.

    We've tried reinstalling DirectX and it didn't help at all.

  20. #4920
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    Default Re: Known issues and solutions - FAQ

    This is incredibly frustrating and stupid. I purchased my copy of WWSM 09 via digital download, then tried to update it only to find out that it kept asking for the disc. Came back on the site and found out that I needed to download the eSeller version. Now when i try to go back to RapidShare it says i've reached my limit for downloads and can't try again. Why aren't the downloads available on Sega's site? Why does it have to be soo complicated to download a simple file? On top of that the other links that are listed don't work. Why do we need to be scammed? Why do you have to go to a 3rd party vendor that charges to get your patch? This seems incredibly unprofessional. I paid for my game, I would like to play it, and i'm entitled to patch files.

  21. #4921
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    Default Re: Known issues and solutions - FAQ

    Quote Originally Posted by BestyBhoy View Post
    changed virtual memory no diffrence made any other ideas ppl ? ta
    try getting service pack3 see if that helps

  22. #4922
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    Default Re: Known issues and solutions - FAQ

    Quote Originally Posted by RDXCougar8173 View Post
    try getting service pack3 see if that helps
    ill try that mate cheers. im starting to think its ram i need, because when fm 09 is open my computer useage is between 90 and 100 mostly 100, so when i click continue it loads really slow but if i minimize the game my computer useage goes really low then the game has loaded when i maximize it only thing i can think of is more ram if so am gne back to fm 2008 n just update it fully pimpd out lmao

  23. #4923
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    Default Re: Known issues and solutions - FAQ

    Quote Originally Posted by Blaze View Post
    This is incredibly frustrating and stupid. I purchased my copy of WWSM 09 via digital download, then tried to update it only to find out that it kept asking for the disc. Came back on the site and found out that I needed to download the eSeller version. Now when i try to go back to RapidShare it says i've reached my limit for downloads and can't try again. Why aren't the downloads available on Sega's site? Why does it have to be soo complicated to download a simple file? On top of that the other links that are listed don't work. Why do we need to be scammed? Why do you have to go to a 3rd party vendor that charges to get your patch? This seems incredibly unprofessional. I paid for my game, I would like to play it, and i'm entitled to patch files.
    The non-Rapidshare links to the digital download patch can be found in this thread - http://community.sigames.com/showthread.php?t=107986

    Let us know how you get on. Thanks.

  24. #4924
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    Default Re: Known issues and solutions - FAQ

    nbrocky hey m8, see 2 posts up can you confirm ill need more ram or have u got a cheeky wee idea that might make it work lol ?

  25. #4925
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    Default Re: Known issues and solutions - FAQ

    Quote Originally Posted by Superowl90 View Post
    My FM09 was running fine until a yesterday.

    when i try to start a new game or when i try to load an old save i get this :

    a serious error was encountered and the application will now close

    Here is a pic of the problem

    http://i273.photobucket.com/albums/j...wl90/ERROR.jpg

    i am using the patched version as well and no luck

    anyone know how to fix this ?
    Have you added any custom graphics or skins to your game? Also are you using a custom database? I would suggest deleting your settings folder and seeing if this helps:

    First of all you need to turn on hidden files and folders. Go to My Computer and at the top select 'Tools' the 'Folder Options'. The go to the 'View' tab and select 'Show hidden files and folders'

    Windows XP:
    1. Open “My Computer”
    2. Navigate to : “Documents and Settings\<Username>\Application Data\
    3. Go into the “Sports Interactive” Folder.
    4. Delete the “Football Manager 2009” Folder.


    Wndows Vista:
    1. Click “Start”
    2. Click your username on the start Menu
    3. Click on “AppData” and then “Roaming”
    4. Go into the “Sports Interactive” Folder
    5. Delete the “Football Manager 2009” Folder.

    Let us know how you get on. Thanks.

  26. #4926
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    Default Re: Known issues and solutions - FAQ

    Quote Originally Posted by BestyBhoy View Post
    nbrocky hey m8, see 2 posts up can you confirm ill need more ram or have u got a cheeky wee idea that might make it work lol ?
    The amount of Ram you have is fine, however both your processor and graphics card aren't fantastic which may be causing issues with the game. What I would suggest is making sure you aren't running any other programs when playing FM, and selecting a low amount of leagues and a smallish database when playing.

    I would also suggest running a virus scan on your computer just to make sure you've not got any nasties making your system perform badly. Let us know how you get on. Thanks.

  27. #4927
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    Default Re: Known issues and solutions - FAQ

    Quote Originally Posted by Mike.83 View Post
    Hi.

    I built my friend a new PC yesterday, and he took it home. He installed FM2009 through steam this morning, excited to play it.

    Anyways, he's getting an error when trying to start through steam, telling him the game has to be shut down. When trying to start the game manually (navigating on his PC to where its installed and starting it, he gets an d3dx9_37.dll error. But its not saying the DLL file is missing...here is a screenshot of the error.
    http://i124.photobucket.com/albums/p...2009/error.jpg

    He is running Vista Home Premium, 64bit version.

    We've tried reinstalling DirectX and it didn't help at all.
    I would suggest reading the article found here - http://pcsupport.about.com/od/findby..._37dll-dll.htm

    Let us know how you get on. Thanks.

  28. #4928
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    Default Re: Known issues and solutions - FAQ

    Quote Originally Posted by Thrustrated fm owner! View Post
    when i load my fm 09 it comes up with a window called sports interactive and stays blank (white) ive just resolved a other issue wich was a missing dll file wich i downloaded it is now just blank white screen on load up
    It may be worth deleting your cache files as described below, let me know how you get on. Thanks.

    How to delete your Cache files

    First of all you need to turn on hidden files and folders. Go to My Computer and at the top select 'Tools' the 'Folder Options'. The go to the 'View' tab and select 'Show hidden files and folders'

    Windows XP:
    1. Open “My Computer”
    2. Navigate to : “Documents and Settings\<Username>\Application Data\
    3. Go into the “Sports Interactive” Folder.
    4. Go to the “Football Manager 2009” Folder.
    5. Delete the 'cache' Folder found inside here.

    Wndows Vista:
    1. Click “Start”
    2. Click your username on the start Menu
    3. Click on “AppData” and then “Roaming”
    4. Go into the “Sports Interactive” Folder
    5. Go to the “Football Manager 2009” Folder.
    6. Delete the 'cache' Folder found inside here.

  29. #4929
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    Default Re: Known issues and solutions - FAQ

    Quote Originally Posted by nbrocky View Post
    The amount of Ram you have is fine, however both your processor and graphics card aren't fantastic which may be causing issues with the game. What I would suggest is making sure you aren't running any other programs when playing FM, and selecting a low amount of leagues and a smallish database when playing.

    I would also suggest running a virus scan on your computer just to make sure you've not got any nasties making your system perform badly. Let us know how you get on. Thanks.

    ive usually got about 40 processes running but to be hoinest i dont know what to stop running lol, ive scanned my computer had a virus and few spyware but once i got rid of them it didnt make no diffrence. my computer useage just now is 35 % im downloading a few things. but if i was 2 open fm right now it would hit a 100 % and wont move. will service pack 3 help or is that just pointless? the things i have running just now dont take up any computer useage there all normally at 0 untill the fm 09 bad boy starts up, im totally clued man lol might go back to fm 08 and just pimp it out lol, even though i want 09 to work lol also see how u said my processor and graphics card aren't fantastic can i download newer ones anywere?
    Last edited by BestyBhoy; 09-03-2009 at 14:56.

  30. #4930
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    Default Re: Known issues and solutions - FAQ

    Quote Originally Posted by BestyBhoy View Post
    ive usually got about 40 processes running but to be hoinest i dont know what to stop running lol, ive scanned my computer had a virus and few spyware but once i got rid of them it didnt make no diffrence. my computer useage just now is 35 % im downloading a few things. but if i was 2 open fm right now it would hit a 100 % and wont move. will service pack 3 help or is that just pointless? the things i have running just now dont take up any computer useage there all normally at 0 untill the fm 09 bad boy starts up, im totally clued man lol might go back to fm 08 and just pimp it out lol, even though i want 09 to work lol also see how u said my processor and graphics card aren't fantastic can i download newer ones anywere?
    Unfortunately it's not that simple, your system actually needs new parts to run FM09 quicker. I would suggest updating your graphics card, but that won't help with processing speed. FM is quite an intensive game for memory and processing, and if your system cannot handle it, then unfortunately you'll have to upgrade.

  31. #4931
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    Default Re: Known issues and solutions - FAQ

    Quote Originally Posted by nbrocky View Post
    Unfortunately it's not that simple, your system actually needs new parts to run FM09 quicker. I would suggest updating your graphics card, but that won't help with processing speed. FM is quite an intensive game for memory and processing, and if your system cannot handle it, then unfortunately you'll have to upgrade.

    i thought so lol,im just gonna go back to fm 08 and just update it ect, anyway thanks to every1 who tried to help me appreciate it and good luck to other ppl who are haveing problems anyhoo am off to pimp out fm 08 lmao thanks and goodbye

  32. #4932
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    Default Re: Known issues and solutions - FAQ

    Quote Originally Posted by nbrocky View Post
    I would suggest reading the article found here - http://pcsupport.about.com/od/findby..._37dll-dll.htm

    Let us know how you get on. Thanks.
    Just had a look at it, and I don't get any of the errors listed.

    FM doesn't say the dll file is missing, it says it "is either not designed to run on windows or contains an error." As shown in my screenshot.

    I've tried reinstalling DirextX9, updating it, and manually replacing the dll giving the error with no success
    Last edited by Mike.83; 09-03-2009 at 18:21.

  33. #4933
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    Default Re: Known issues and solutions - FAQ

    Quote Originally Posted by Mike.83 View Post
    Just had a look at it, and I don't get any of the errors listed.

    FM doesn't say the dll file is missing, it says it "is either not designed to run on windows or contains an error." As shown in my screenshot.

    I've tried reinstalling DirextX9, updating it, and manually replacing the dll giving the error with no success
    Yeah I'm aware it's not missing but it's clearly faulty and needs replacing. I would suggest trying all the five steps listed in that link (although you've probably tried a few of them from what you've said.) Again let us know how you get on. Thanks.

  34. #4934
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    Default Re: Known issues and solutions - FAQ

    Quote Originally Posted by givens View Post
    ok, i have downloaded the new patch, when i try to load the game it says, "not well-formed (invalid token) at line 1 of update-930.xml". i am using steam but have also tried loading the game via fm shortcut.

    i have had nothing but trouble with this game, with errors like this appearing, also the game crashing constantly when playing and when trying to save a game. makes me sad lol as i have been an avid FM fan since the start.
    I can't play the game due to an XML parsing error

    If you have a shortcut on your desktop you can do the following:
    • Right-click on the FM shortcut.
    • Choose "Properties" from the pop-up menu.
    • In the "Target" field, add the --reset_preferences command line option after "fm.exe", so it should look like this:
      "C:\Program Files\Sports Interactive\Football Manager 2009\fm.exe" --reset_preferences
    • Press OK and then try to run the game as normal, using the shortcut.
    You'll want to remove the command after you run the game, as otherwise it will continue to reset your preferences every time you launch.

    If you don't have a shortcut you can make one and then perform the instructions on the shortcut you've made.
    • If you purchased and installed the game through Steam you should be able to find the fm.exe in the following directory:
      C:/Program Files/Steam/SteamApps/Common/Football Manager 2009/
    • If you purchased and installed the game from a boxed DVD copy you should be able to find the fm.exe in the following directory:
      C:/Program Files/Sports Interactive/Football Manager 2009/
    Other XML Errors

    Delete the following folder:

    XP: C:\Documents and Settings\<username>\Application Data\Sports Interactive\Football Manager 2009\settings

    Vista: C:\Users\<username>\AppData\Roaming\Sports Interactive\Football Manager 2009\settings

    This may solve some issues regarding the XML Errors

  35. #4935
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    Default Re: Known issues and solutions - FAQ

    nbrocky m8 am back lmao, i got my fm 08 up an running ect added all the graphics ect but when i used the database editor to make man city rich and do the transfers,i went to start the game and man citys funds wer just okay and they wer worth like 60 million why is it changeing on its own any ideas man ? cheers

  36. #4936
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    Default Re: Known issues and solutions - FAQ

    What did you save your edited database as? To be honest the best area to ask about editing issues is the Editors Hideaway, most your questions can be searched and found there. Let me know how you get on. Thanks.

  37. #4937
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    Default Re: Known issues and solutions - FAQ

    just saved it as v1 m8, al try there cheers man

  38. #4938
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    Default Re: Known issues and solutions - FAQ

    Ok, I think my last problem may be fixed, however, I can't activate the game. I followed the instructions in this thread: http://www.community.sigames.com/sho...nnect+internet

    and get this error:
    http://img13.imageshack.us/img13/8216/newerror.jpg

  39. #4939
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    Default Re: Known issues and solutions

    Quote Originally Posted by Richardav View Post
    i have this problem (The installation of Football Manager 2009 is finished, but some errors occurred during the install. Please see the installation log for details)
    what do i do

    i also get that problem, ive checked out the installation log and ive searched the error in which the problem doesn't play probably and ive found it.

    Custom Action: com.sigames.InstallAnywhere.WindowsGameExplorer
    Status: ERROR
    what does that mean????

  40. #4940
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    Default Re: Known issues and solutions - FAQ

    Quote Originally Posted by Mike.83 View Post
    Ok, I think my last problem may be fixed, however, I can't activate the game. I followed the instructions in this thread: http://www.community.sigames.com/sho...nnect+internet

    and get this error:
    http://img13.imageshack.us/img13/8216/newerror.jpg
    The first link is dead here, could you please clarify the instructions you followed so I can look into it? Thanks.

  41. #4941
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    Default Re: Known issues and solutions - FAQ

    Hi, I installed the game and registered it and it all seemed to be going well. When i try and start the game it wont load up, I just get a message saying FM2009 has encountered an error and needs to close, any work you have not saved may be lost. There are no error codes but the message is identicle to the message that you get on internet explorer when that crashes if anyone is familiar with it. Any help appreciated, Thanks.

  42. #4942

    Default Re: Known issues and solutions - FAQ

    hi. i played this game on my old laptop and it ran fine. on steam btw. i now have a new laptop, and when i type in the product key it says, "it would appear what you have attempted to enter is not a valid unlock , to purchase an unlock key please visit sigames.com", now it is valid cause it worked on my old laptop but it doesnt on my new laptop. i got a new laptop because my old 1 broke and i cant get on it. i say this because i wonder whether i have to delete fm 09 on my old one. if i do have to do this, as i cant get on 2 my old 1, will i have to buy the game again?

    THANKS IN ADVANCE.

  43. #4943
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    Default Re: Known issues and solutions - FAQ

    Quote Originally Posted by dan583 View Post
    Hi, I installed the game and registered it and it all seemed to be going well. When i try and start the game it wont load up, I just get a message saying FM2009 has encountered an error and needs to close, any work you have not saved may be lost. There are no error codes but the message is identicle to the message that you get on internet explorer when that crashes if anyone is familiar with it. Any help appreciated, Thanks.
    It may be worth deleting your cache and making sure you have the 9.3 patch installed. The patch for the PC boxed version can be downloaded from links found in this thread - http://community.sigames.com/showthread.php?t=106355

    To delete your cache do the following:

    First of all you need to turn on hidden files and folders. Go to My Computer and at the top select 'Tools' the 'Folder Options'. The go to the 'View' tab and select 'Show hidden files and folders'

    Windows XP:
    1. Open “My Computer”
    2. Navigate to : “Documents and Settings\<Username>\Application Data\
    3. Go into the “Sports Interactive” Folder.
    4. Go to the “Football Manager 2009” Folder.
    5. Delete the 'cache' Folder found inside here.

    Wndows Vista:
    1. Click “Start”
    2. Click your username on the start Menu
    3. Click on “AppData” and then “Roaming”
    4. Go into the “Sports Interactive” Folder
    5. Go to the “Football Manager 2009” Folder.
    6. Delete the 'cache' Folder found inside here.

    If this fails to work it may be worth completely reinstalling the game. Let us know how you get on. Thanks.

  44. #4944
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    Default Re: Known issues and solutions - FAQ

    Quote Originally Posted by ryans kool View Post
    hi. i played this game on my old laptop and it ran fine. on steam btw. i now have a new laptop, and when i type in the product key it says, "it would appear what you have attempted to enter is not a valid unlock , to purchase an unlock key please visit sigames.com", now it is valid cause it worked on my old laptop but it doesnt on my new laptop. i got a new laptop because my old 1 broke and i cant get on it. i say this because i wonder whether i have to delete fm 09 on my old one. if i do have to do this, as i cant get on 2 my old 1, will i have to buy the game again?

    THANKS IN ADVANCE.
    No you certainly won't have to buy the game again. Check the following link to make sure you are entering the correct code: - http://keylookup.fm2009.softanchorinsight.com/

    Try to register again, if you continue to have issues I would suggest looking here: http://community.sigames.com/showthread.php?t=65715

    Let us know how you get on. Thanks.

  45. #4945

    Default Re: Known issues and solutions - FAQ

    Cheers i think my product key works now but when you type your product key in you press next(right), when i press next it ses , "sending activation request" then after it says " were sorry, but this installation of fm 09 certificate could not be activated for the following reason: the application was unable to connect to internet, please check your connection, for help visit sigames", i av checked my connection and it is fine so god knows what the problem is,

    cheers in advance

  46. #4946
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    Default Re: Known issues and solutions - FAQ

    If you check that second link I provided it states a solution to the 'not connected to the Internet' problem. Again let me know how you get on. Thanks.

  47. #4947

    Default Re: Known issues and solutions - FAQ

    i have disabled my firewall which is the only internet blocker i think but it still says the same thing,

    any other things to try?

    ta in advance

  48. #4948

    Default Re: Known issues and solutions - FAQ

    btw im not the admin user in a normal user so if i login as admin would i be able to do it(install it)

  49. #4949

    Default Re: Known issues and solutions - FAQ

    please help, this is doing my head in, its back to the problem of my 1st post about the product key, n i also cant get on2 the next bit of the installation process as it says the message in my 2nd post,

    thank you

  50. #4950
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    Default Re: Known issues and solutions - FAQ

    Quote Originally Posted by nbrocky View Post
    It may be worth deleting your cache and making sure you have the 9.3 patch installed. The patch for the PC boxed version can be downloaded from links found in this thread - http://community.sigames.com/showthread.php?t=106355

    To delete your cache do the following:

    First of all you need to turn on hidden files and folders. Go to My Computer and at the top select 'Tools' the 'Folder Options'. The go to the 'View' tab and select 'Show hidden files and folders'

    Windows XP:
    1. Open “My Computer”
    2. Navigate to : “Documents and Settings\<Username>\Application Data\
    3. Go into the “Sports Interactive” Folder.
    4. Go to the “Football Manager 2009” Folder.
    5. Delete the 'cache' Folder found inside here.

    Wndows Vista:
    1. Click “Start”
    2. Click your username on the start Menu
    3. Click on “AppData” and then “Roaming”
    4. Go into the “Sports Interactive” Folder
    5. Go to the “Football Manager 2009” Folder.
    6. Delete the 'cache' Folder found inside here.

    If this fails to work it may be worth completely reinstalling the game. Let us know how you get on. Thanks.
    Hi, Thanks for the reply. I deleted the cache and still get the same message. Have un-installed and then re-installed and still wont work. Any ideas? Do you know the error message i mean or do you want me to show you what it is? Thanks.

  51. #4951
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    Default Re: Known issues and solutions - FAQ

    Done it now. Installed that patch 9.3 and then it came up with an error message saying something about the graphics. Followed some instructions on here, downloaded something from windows and it works now. Thanks for your help.

  52. #4952
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    Default Re: Known issues and solutions - FAQ

    Glad to hear dan, any other issues please don't hesitate to get in touch. Thanks.

  53. #4953
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    Default Re: Known issues and solutions - FAQ

    Quote Originally Posted by ryans kool View Post
    please help, this is doing my head in, its back to the problem of my 1st post about the product key, n i also cant get on2 the next bit of the installation process as it says the message in my 2nd post,

    thank you
    Have you downloaded and tried running the fix as suggested in that link? Let me know either way, thanks.

  54. #4954
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    Default Re: Known issues and solutions - FAQ

    http://i195.photobucket.com/albums/z..._str/games.png
    http://i195.photobucket.com/albums/z..._str/skins.png

    can anyone explain to me how to fix this and yes they are in the right folders

  55. #4955
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    Default Re: Known issues and solutions

    Quote Originally Posted by simonbyrneno.4 View Post
    Marc,
    the game loads perfectly and everything is fine until it comes to my first match, and as soon as i try to make a substitution the game crashes and a message comes up saying that a file has been created in the fm09 folder. this folder is a crash dumps folder and the files that are in there all read "FM 2009 v9.1.0.26064". after that comes up, the game automatically shut it's self down

    hey, i also get that problem, ive uninstalled the game, exchanged it for new one, installed it and it still shows the same error on my screen.... i don't know what to do, can anyone help???

  56. #4956
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    Default Re: Known issues and solutions

    Quote Originally Posted by craig_cab10 View Post
    hey, i also get that problem, ive uninstalled the game, exchanged it for new one, installed it and it still shows the same error on my screen.... i don't know what to do, can anyone help???
    You need to install the latest patch, these can be found via this link - http://community.sigames.com/showthread.php?t=106355

    Let us know how you get on. Thanks.

  57. #4957
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    Default Re: Known issues and solutions - FAQ

    Having problems installing game

    Installer UI Mode Error

    Installer User Interface Mode Not Supported

    Unable to load and to prepare the the installer in GUI mode

    i've updated my graphics cards and the specs on my pc are more then capable of running the game... i dont understand why it wont work as the demo worked fine help wud be much appreciated

  58. #4958
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    Default Re: Known issues and solutions - FAQ

    Hi i am three quarters thru my second dseaon and i am suddenly getting this message
    XML PARSING ERROR!
    not well formed (invalid token) at line 1 of profile0 .xml

    help please

  59. #4959
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    9th March 2009
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    Default Re: Known issues and solutions - FAQ

    hi, please check out post no #4939. can anyone help?

  60. #4960
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    5th January 2005
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    Default Re: Known issues and solutions - FAQ

    Ive got the mac boxed version and patched to 9.0.3. half way through the 1st season it stated my game needed activating after having the game from release day without any activation prompts what so ever. I entered the keycode on the back of my manual and it states

    "The serial number validation failed. Please ensure you entered the correct serial number. Key is incorrect length"

    any help......???PLEASE

  61. #4961
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    Default Re: Known issues and solutions - FAQ

    Posted this in the technical section but there seems to be more activity in here:

    I see there are a couple of threads that sound similar but everything that has been recommended hasnt worked.

    Ive tried full manual uninstall, cache, updated java and .net etc to no avail.

    This is the error im getting on startup:



    It was working yesterday but all of a sudden not today.

    Please help, im on the couch for 4 more weeks due to a knee recon - this game is keeping me partially sane!

    I have tried reinstalling from the cd and also downloaded from steam but both had the same error

  62. #4962
    Sports Interactive Neil Brock's Avatar
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    Default Re: Known issues and solutions - FAQ

    Quote Originally Posted by basquewolf View Post
    Hi i am three quarters thru my second dseaon and i am suddenly getting this message
    XML PARSING ERROR!
    not well formed (invalid token) at line 1 of profile0 .xml

    help please
    Delete the following folder:

    XP: C:\Documents and Settings\<username>\Application Data\Sports Interactive\Football Manager 2009\settings

    Vista: C:\Users\<username>\AppData\Roaming\Sports Interactive\Football Manager 2009\settings

    This may solve some issues regarding the XML Errors

  63. #4963
    Sports Interactive Neil Brock's Avatar
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    Default Re: Known issues and solutions - FAQ

    Quote Originally Posted by startom View Post
    Ive got the mac boxed version and patched to 9.0.3. half way through the 1st season it stated my game needed activating after having the game from release day without any activation prompts what so ever. I entered the keycode on the back of my manual and it states

    "The serial number validation failed. Please ensure you entered the correct serial number. Key is incorrect length"

    any help......???PLEASE
    Try entering your code here to see if it's correct: - http://keylookup.fm2009.softanchorinsight.com/

    Let us know, thanks.

  64. #4964
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    5th January 2005
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    Default Re: Known issues and solutions - FAQ

    i have entered it and it still says incorrect. had to delete and reinstall both the game and the patch... only9.0.2 as 9.0.3 still requires activation. (

  65. #4965
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    19th March 2009
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    Default Re: Known issues and solutions - FAQ

    First post here!

    Been trying constantly to get this to work. I first encountered the "Graphics system" problem and i followed the instructions and that was sorted.

    Now it was running up and i was getting all excited lol then it says Football Manager is running dangerously low on memory. it then shuts down.

    I have tried freeing up disk space etc but i have 20g or more space?? I am not techinical with the runnings of a computer. What else can i do??

    PLEASE HELP ITS DRIVING ME MAD!:mad:

  66. #4966
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    22nd November 2008
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    Default Re: Known issues and solutions - FAQ

    Wonder if someone could give me some help.

    I installed fm09 back in november through steam and it worked fine apart from a little bit slow during the game. I recently got a new laptop which is in windows vista so i wanted to install the disc on the new laptop, i tried through steam first and it installed but an error message come up saying 'couldn't install steam library'? or something like that, so i unistalled it and tried through unloc and it installs fine but once i start the game and come to my first game and it freezes and goes back to my desktop, i can reload it from where i last saved it but freezes again and goes back to the desktop.

    Can someone just help me out, i would prefer to run it through steam but not too bothered if have to go through the other one.

    Many Thanks

  67. #4967
    Sports Interactive Neil Brock's Avatar
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    Default Re: Known issues and solutions - FAQ

    Quote Originally Posted by ScottyRFC9 View Post
    First post here!

    Been trying constantly to get this to work. I first encountered the "Graphics system" problem and i followed the instructions and that was sorted.

    Now it was running up and i was getting all excited lol then it says Football Manager is running dangerously low on memory. it then shuts down.

    I have tried freeing up disk space etc but i have 20g or more space?? I am not techinical with the runnings of a computer. What else can i do??

    PLEASE HELP ITS DRIVING ME MAD!:mad:
    How much Ram does your system have? What are you system specs? Also when did it crash? Was it at the very start or after you loaded up the game and started? Let me know, thanks.

  68. #4968
    Sports Interactive Neil Brock's Avatar
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    Default Re: Known issues and solutions - FAQ

    Quote Originally Posted by CFC1983 View Post
    Wonder if someone could give me some help.

    I installed fm09 back in november through steam and it worked fine apart from a little bit slow during the game. I recently got a new laptop which is in windows vista so i wanted to install the disc on the new laptop, i tried through steam first and it installed but an error message come up saying 'couldn't install steam library'? or something like that, so i unistalled it and tried through unloc and it installs fine but once i start the game and come to my first game and it freezes and goes back to my desktop, i can reload it from where i last saved it but freezes again and goes back to the desktop.

    Can someone just help me out, i would prefer to run it through steam but not too bothered if have to go through the other one.

    Many Thanks
    I would suggest completely uninstalling both Steam and Football Manager. Also when deleting FM also delete the following folder:

    First of all you need to turn on hidden files and folders. Go to My Computer and at the top select 'Tools' the 'Folder Options'. The go to the 'View' tab and select 'Show hidden files and folders'

    Windows XP:
    1. Open “My Computer”
    2. Navigate to : “Documents and Settings\<Username>\Application Data\
    3. Go into the “Sports Interactive” Folder.
    4. Go to the “Football Manager 2009” Folder, and delete it

    Wndows Vista:
    1. Click “Start”
    2. Click your username on the start Menu
    3. Click on “AppData” and then “Roaming”
    4. Go into the “Sports Interactive” Folder
    5. Go to the “Football Manager 2009” Folder and delete it

  69. #4969
    Sports Interactive Neil Brock's Avatar
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    Default Re: Known issues and solutions - FAQ

    Quote Originally Posted by startom View Post
    i have entered it and it still says incorrect. had to delete and reinstall both the game and the patch... only9.0.2 as 9.0.3 still requires activation. (
    Delete the following folder then try again:

    First of all you need to turn on hidden files and folders. Go to My Computer and at the top select 'Tools' the 'Folder Options'. The go to the 'View' tab and select 'Show hidden files and folders'

    Windows XP:
    1. Open “My Computer”
    2. Navigate to : “Documents and Settings\<Username>\Application Data\
    3. Go into the “Sports Interactive” Folder.
    4. Go to and delete the “Football Manager 2009” Folder.


    Wndows Vista:
    1. Click “Start”
    2. Click your username on the start Menu
    3. Click on “AppData” and then “Roaming”
    4. Go into the “Sports Interactive” Folder
    5. Go to and delete the “Football Manager 2009” Folder.

    Let us know how you get on. Thanks.

  70. #4970
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    19th March 2009
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    Default Re: Known issues and solutions - FAQ

    Quote Originally Posted by nbrocky View Post
    How much Ram does your system have? What are you system specs? Also when did it crash? Was it at the very start or after you loaded up the game and started? Let me know, thanks.
    248mb of RAM

    Thats obviously a problem!

  71. #4971
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    2nd November 2008
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    Default Re: Known issues and solutions - FAQ

    i have a problem... my game has given up and died... worked fine until the other day, so instead of crying i installed the latest patch, which caused it just to crash and display a loading symbol in the corner after the opening credits then quits out... then i though, i will empty the cache etc and reinstall and everything all over... no luck there.


    are there any fixes to this or has anyone using a mac experienced anything like that?

    thanks

  72. #4972
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    23rd February 2009
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    Default Re: Known issues and solutions - FAQ

    Ok so I deleted the settings folder to solve the XML error but now it's left me with another error

    'Load Game

    'The save game could not be loaded

    Help!

  73. #4973
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    20th March 2009
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    Default Re: Known issues and solutions - FAQ

    My FM09 has started to minimize immediately on launch now, regardless of where I launch this from, and then cannot access it at all. Been working fine for over four months until now.

    I have tried launching it through Steam, from a desktop short cut, from the program files etc etc

    Anyone else with this problem and know how to solve it ?

  74. #4974
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    3rd March 2009
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    Default Re: Known issues and solutions - FAQ

    I can't play the game due to an XML parsing error i have tried the solutions but the game still dont work any other way to fix it please

  75. #4975
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    11th November 2008
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    Sydney, Australia
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    Default Re: Known issues and solutions - FAQ

    Ok. this is weird. I had activated my game through uniloc. I played the game yesterday without any problems. In fact, I played the game without problems for months now. But just today, when I try to load it up, it suddenly asked me to activate the game again!
    So I was like WTH, then tried my serial key, but of course it said that code is already activated....
    So what's going on with this?
    Fix it or I want my money back.

  76. #4976
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    14th August 2008
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    8

    Exclamation Error [-819]

    I buy the game for Steam a long time ago, and i play without problems but now in my pc i cant play anymore, the game requires the cd key and not accept my cd key

    i try to online activate, for me is impossible the fone activate, i live in Argentina

    The Error is a [-819]

    PLis Help and sorry for my english.

  77. #4977
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    20th March 2009
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    1

    Default Re: Known issues and solutions - FAQ

    i keep getting error 1004 saying it has been activated on too many computers! I bought the game and am trying to install it on my own computer. I had previously installed it and it had run fine, but uninstalled it when steam caused my computer to run slow. I have just tried reinstalling and keep getting this error message.

  78. #4978
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    21st February 2009
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    Default Re: Known issues and solutions - FAQ

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: fm.exe
    Application Version: 9.0.0.23544
    Application Timestamp: 48ff2377
    Fault Module Name: fm.exe
    Fault Module Version: 9.0.0.23544
    Fault Module Timestamp: 48ff2377
    Exception Code: c0000005
    Exception Offset: 00bfbf57
    OS Version: 6.0.6001.2.1.0.256.1


    thats what happened to mine, any solutions??

  79. #4979
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    21st February 2009
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    Angry Re: Known issues and solutions - FAQ

    :mad:

    look:


    what can i do?

  80. #4980
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    22nd March 2009
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    5

    Default Re: Known issues and solutions - FAQ

    I play WFM 09 (v. 9.30) online with my friend, I use a MacBook while my friend has a PC (host);

    Every so often (couple of matches a season) actual match is played one way, while after the game, News shows completely different scoreline to my original match, for instance when my team Udinese beat Plaermo 3-0, the next day after the match News shows that Udinese lost to Palermo 0-1, it is as if the exactly the same match is played in parallel (one that I thought was legitimate match and other with different scoreline that computer accepts as legitimate after match is over).
    This happened couple of times only to my matches ( my friends match for that day was OK), then several times to my friends matches (although my match for that day was OK) and when when my friend was "watching" my match. It freaks me out, as me and my friend thought I won the match only to find-out that I actually lost it.
    What is going on? How can I fix it?

  81. #4981
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    Join Date
    5th January 2005
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    24

    Default Re: Known issues and solutions - FAQ

    Quote Originally Posted by nbrocky View Post
    Delete the following folder then try again:

    First of all you need to turn on hidden files and folders. Go to My Computer and at the top select 'Tools' the 'Folder Options'. The go to the 'View' tab and select 'Show hidden files and folders'

    Windows XP:
    1. Open “My Computer”
    2. Navigate to : “Documents and Settings\<Username>\Application Data\
    3. Go into the “Sports Interactive” Folder.
    4. Go to and delete the “Football Manager 2009” Folder.


    Wndows Vista:
    1. Click “Start”
    2. Click your username on the start Menu
    3. Click on “AppData” and then “Roaming”
    4. Go into the “Sports Interactive” Folder
    5. Go to and delete the “Football Manager 2009” Folder.

    Let us know how you get on. Thanks.
    Thanks for the help but as i stated in my earlier post i have a mac.

    Thanks

  82. #4982
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    7th February 2008
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    92

    Default Re: Known issues and solutions - FAQ

    This has happened to my friend When i clicked to start FM09...it said "performing first setup"...then a pop-up said "SI Activator has stopped working".
    Then another pop-up game up saying "enter your code"...so i did but obviously it didnt work becasue I'd already used it before.
    Does this mean my FM has broke
    I've had the game for months and this has never happened

  83. #4983
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    4th January 2008
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    20

    Default Re: Known issues and solutions - FAQ

    Hey guys, every time i try to play the game i keep gettin a message sayin invalid token of last saved game. i have tried unistallin and installing the game but the same problem occurs! any help would be much appreiciated!!!

  84. #4984
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    8th September 2008
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    Norwich, UK
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    Default Re: Known issues and solutions - FAQ

    Hi guys

    Really sorry - I'm sure this has been covered but I couldn't find a reference to it...I am trying to install FM09 to my G5 Mac and every time I try and load the game I just get a grey screen and nothing happens.

    This is my spec:
    OSX: 10.5.6
    Processor: Dual 1.8GHz PowerPC G5
    Memory: 4.5 GB DDR SDRAM
    Video card: GeForce FX 5200

    Having read the back of the box I notice that min requirement is for an intel processor, but can this REALLY be the only problem as it's a pretty new fast running Mac and it seems crazy that SI wouldn't accommodate non intel macs?

    If this is the problem, are there any work-arounds as I'm not keen on spending £2k on a new mac!!!

  85. #4985
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    25th February 2006
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    Default Re: Known issues and solutions - FAQ

    Quote Originally Posted by Chochip View Post
    Ok. this is weird. I had activated my game through uniloc. I played the game yesterday without any problems. In fact, I played the game without problems for months now. But just today, when I try to load it up, it suddenly asked me to activate the game again!
    So I was like WTH, then tried my serial key, but of course it said that code is already activated....
    So what's going on with this?
    Fix it or I want my money back.

    i had this problem last thursday and i did the following and now it works as good as ever Fix: You need to delete the certificates and re-activate the game

    2) Please navigate to the following directory:

    XP users: C:\Documents and Settings\All Users\Application Data\Sports Interactive\Football Manager 2009 Certificate
    Vista users: C:\Program Data\Sports Interactive\Football Manager 2009 Certificate

    3) Please ensure that it is the \certificate directory you are located in

    4) Delete all content

    5) Reboot the machine

  86. #4986
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    25th March 2009
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    Melbourne, Australia
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    1

    Unhappy Invalid key

    Hi folks,

    I bought FM2009 a few weeks ago. Last night, finally tried installing. My key will not validate through Steam, both throught the DVD install and when I tried activating directly through Steam. I've tried the key checker from the support site, and pasted the output back to the validator, and still no go. Tried calling Sega Australia's support line, and a very pleasant voice told me they were going to charge me $2.48 a MINUTE to talk to them. I hung up - I work IT support and know how long even simple things can take. Already paid $74 for the game, not paying another $30 in phone charges to get a valid key, thanks.

    What else can I try? SEGA Australia have no email support line. I've looked through several tens of pages on these forums, and only seen the solution to email Marc Duffy with a picture of the key - something I'll gladly do if invited to do so.

    System info just in case: I7 920, 6GB RAM, ATI 4870x2, Vista x64 SP1, Steam installed and up to date.

    Cheers for any assistance - been playing since CM 99/00 apart from 07 and 08, but now the Dons are back in a supported league (and sponsored by SI!!!) I want to start managing again!

    Charlie.

  87. #4987
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    17th June 2006
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    Unhappy Re: Known issues and solutions - FAQ

    HI,

    I'm in need of help. Ive just bought the game, and i have been trying to install the game for the whole night, and i can never do it.

    Ive tried installation as an administrator, and followed the instructions given in the FAQ. Yet, i receive a series of errors, -51, 1003, and 703.

    Can somebody please help me?

    I have deavtivated, reinstall, restarted the computer, over and over again, and nothing seems to work. I have even tried validating the correct keycode, with the website you have provide, and it doesnt seem to work as well.


    Please advise!!!!

  88. #4988
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    26th March 2009
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    Default Re: Known issues and solutions - FAQ

    Hi all,

    Hoping this will be a quick and easy one (!)

    My preferences reset every (in game) day, which means it always resets to 'albanian lek' as currency (which means all players have at least 5 seros after their names and big players are worth 50 billion lek!) and slows the game down heaps by saving everytime I move the game forward.

    If anyone can tell me how to fix this I will be etternally grateful as it is really screwing with my enjoyment of the game.

    Thanks in advance.

    Roverboy

  89. #4989
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    22nd November 2008
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    68

    Default Re: Known issues and solutions - FAQ

    I'm trying to gwt some help.

    i bought the game back in november and it installed through steam and was fine but recently got a new laptop (which is in windows vista) so tried to install it on the new one but steam faild to load saying 'error, win32 error 5' or something along them lines. i tried it through uniloc and it installs ok and is fine untill i start a game and then it freezes, i posted something a week ago and someone replied with a solution but didnt work, to be honest i'd prefer to install with steam as was quite impressed with this before. i'm looking forward to getting up and running as soon as possible so if someone could help me i'd be grateful.


    Many Thanks

  90. #4990
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    17th November 2008
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    Unhappy Re: Known issues and solutions - FAQ

    i have been trying to install fm 09 since the day it came out it seems to work for a while then crash dumps message comes up even though i delete the file crash dumps this is the message i get it is as follows:

    A serious error was encountered and the application will close. An error file was generated in myname-pc/c:/users/myname/documents/sports interactive/football manager 2009/crash dumps

    this is the message i get even though i delete the crash dumps does anyone know what is wrong

  91. #4991
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    30th August 2005
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    Default Re: Known issues and solutions - FAQ

    Quote Originally Posted by jwrangers View Post
    i have been trying to install fm 09 since the day it came out it seems to work for a while then crash dumps message comes up even though i delete the file crash dumps this is the message i get it is as follows:

    A serious error was encountered and the application will close. An error file was generated in myname-pc/c:/users/myname/documents/sports interactive/football manager 2009/crash dumps

    this is the message i get even though i delete the crash dumps does anyone know what is wrong
    Dont delete the error dump then )

    Take screen shots using ALT + prtscn and post it up

  92. #4992
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    17th November 2008
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    Default Re: Known issues and solutions - FAQ

    you had askedme to take screen shots how do u do it i tried that it dont seem to work

  93. #4993
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    22nd March 2009
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    5

    Default Re: Known issues and solutions - FAQ

    I play WFM 09 (v. 9.30) online with my friend, I use a MacBook while my friend has a PC (host);

    Every so often (couple of matches a season) actual match is played one way, while after the game, News shows completely different scoreline to my original match, for instance when my team Udinese beat Plaermo 3-0, the next day after the match News shows that Udinese lost to Palermo 0-1, it is as if the exactly the same match is played in parallel (one that I thought was legitimate match and other with different scoreline that computer accepts as legitimate after match is over).
    This happened couple of times only to my matches ( my friends match for that day was OK), then several times to my friends matches (although my match for that day was OK) and when when my friend was "watching" my match. It freaks me out, as me and my friend thought I won the match only to find-out that I actually lost it.
    What is going on? How can I fix it?

  94. #4994
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    22nd October 2008
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    2

    Default Re: Known issues and solutions - FAQ

    i have activated the game with 9.3 update running.

    im using vista starter and it tells me that "fm.exe" stopped running, each time i run it...

    any solution? played ok before on this laptop but had to reinstall since they changed HDD for a prob, but now i cant...

    oh, and no steam

    thank you very much

  95. #4995
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    14th July 2008
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    Default Re: Known issues and solutions - FAQ

    Hello;

    I wasn't able to update Mac version to 9.3 properly...so I decided to re-install the game. Uninstalled it but now I cant re-install.

    When I try to launch the installer, I get "Unable to launch java application, missing lax.class property" error. I have no idea what causes this as the game was working/installing properly before.

    Thanks.

  96. #4996
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    19th November 2008
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    13

    Default Re: Known issues and solutions - FAQ

    Can someone help me please?? I have been playing the new update fine and went to play today and its now saying FM has encountered a problem and needs to close. It did this when the game was new but stopped a couple of months ago.

    I have re installed it and deleted all the files but that hasnt worked.

    Please help!...

  97. #4997
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    28th March 2009
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    Default Re: Known issues and solutions - FAQ

    have just downloaded the new patch 9.3.0 and now football manager starts but nothing happens just get a black screen.have tried reinstalling it to and still get black screen. when you click on football manager to start it starts to load the game but it just goes black and nothing happens and if you move the mouse it cuts off

  98. #4998
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    28th June 2008
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    Default Re: Known issues and solutions - FAQ

    i have had my 2009 installed via steam since it came out it plays fine no problems i hadnt played it for sometime because ive been wrapped up with fm live iwent to play it yesterday and noticed that it was still running the original version it hadnt updated any of the patches and its telling me that the game is updated its sup
    posed to do it automatically when i try and update from another source it takes me back to my steam page any thoughts please help getting a bit frustrated at the moment

  99. #4999
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    29th March 2009
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    Default Re: Known issues and solutions - FAQ

    i have read othe people have had the same problem as me but i couldn't see the solutions, so sorry for posting this again,

    the game used to work fine, except would crash on the information page on a club page. however now when ever i go to start up the game it says si activater has stopped working, this is starting to frustrate me as it has been happening for a couple of weeks now. any help would be much appreciated,

  100. #5000
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    Default Re: Known issues and solutions - FAQ

    Is ANY body from SI reading these monologues?

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