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Thread: Football Manager 2009 patch download details (was authentication and update)

  1. #1601

    Default Re: Authentication and update

    Quote Originally Posted by LFCfan View Post
    Having not received my copy yet, I'll try to help without a lot of knowledge of your system.

    Can you say what your graphics card is?

    There is a list somewhere of the graphics card specs. It's a bit late in the evening for me to check but I'm sure one of the stalwarts here would be able to tell you whether it is good enough
    I think I've found my graphics card, don't normally have to do this when installing CM/FM! very frustrating. I think I have the following: - Intel(R) 82865G graphic controller - WMaCVideo32. Does this help?

  2. #1602
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    Default Re: Authentication and update

    Quote Originally Posted by madcowjen2567 View Post
    I think I've found my graphics card, don't normally have to do this when installing CM/FM! very frustrating. I think I have the following: - Intel(R) 82865G graphic controller - WMaCVideo32. Does this help?
    Try checking the intel site for a driver update...

  3. #1603

    Default Re: Authentication and update

    Quote Originally Posted by pelicanstuff View Post
    Try checking the intel site for a driver update...
    Hi, thanks for the tip, just tried a couple of downloads, unfortunately not compatible with my system! Will try again tomorrow from Intel, if no such luck, might have to order a new graphics card! I've been playing FM since I had an Amiga and I've never had any real problems apart from today and reading everyone else's issues as well, its a complete disaster. Tomorrow is another day, although I'm out all day and evening! Bring on Sunday

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    Default Re: Authentication and update

    Quote Originally Posted by Ir0n_Duk3 View Post
    I've just got in.

    Was having the trial expired and then unable to connect to internet error in SoftAnchor.

    Here's what I did. Dunno if it's fluke or what but.....

    Shut down steam. Navigated to my steam folder and found the steamapps folder. In that is a folder called common and in that is an FM09 folder. I clicked on the exe and it brought up the Soft(W)anchor window as usual.

    Then I typed in my key in lower case. This time my firewall (COMODO) threw up a dialogue box asking me if I wanted to let FM.exe connect. I said yes (obviously) and it worked! Hallelujah!

    Give this method a try and see what happens. I've been trying since 5pm so there is hope...
    i did the manual way like Ir0n duk3 posted, steam a on my xp would not have any of it but my vista pc just romped away installing it. now all i need to do is get my network drive sorted and move my save game to my older xp pc then i can start muli-tasking again......mining on eve-online and playing footy manager ftw

  5. #1605
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    Default Re: Authentication and update

    Quote Originally Posted by madcowjen2567 View Post
    Hi, thanks for the tip, just tried a couple of downloads, unfortunately not compatible with my system! Will try again tomorrow from Intel, if no such luck, might have to order a new graphics card! I've been playing FM since I had an Amiga and I've never had any real problems apart from today and reading everyone else's issues as well, its a complete disaster. Tomorrow is another day, although I'm out all day and evening! Bring on Sunday
    Just to check, that is a card on the intel 865 chipset? The graphics might be too old to use the 3D but there is a link to download a directx 9 SDK update that *might* enable you to use the 2D. It is a very old card though if I'm right so I can't guarantee anything. One of the SI people is more likely to know than me.

  6. #1606
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    Default Re: Authentication and update

    Quote Originally Posted by 1980Dan View Post
    sorry if this has been asked already, but I won't be getting my boxed copy of the game until tonight, can I download the patch now in the normal way, and still activate the game with steam and then update with my downloaded patch, or do I have to let steam download/install the patch?
    good luck with STEAM mate, I tried to authenticate it with STEAM and 7 times later no luck. 1st time with UNILOC and bingo, instant success. I have boxed copy & I also downloaded the patch the normal way. So yes, you can do it that way but give UNILOC a go 1st, just hope it isnt down like it was yesterday

  7. #1607
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    Default Re: Authentication and update

    Quote Originally Posted by madcowjen2567 View Post
    Hi, thanks for the tip, just tried a couple of downloads, unfortunately not compatible with my system! Will try again tomorrow from Intel, if no such luck, might have to order a new graphics card! I've been playing FM since I had an Amiga and I've never had any real problems apart from today and reading everyone else's issues as well, its a complete disaster. Tomorrow is another day, although I'm out all day and evening! Bring on Sunday
    My graphics card didnt work with the Demo and mine is Intel also. But with the release day patch, all is well and the 3d match engine is simply awesome !

    Dont touch any driver updates yet until you've installed the patch and ran FM09 to see if that fixes it, it my just save you a few moments of your time later on

  8. #1608
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    Default Re: Authentication and update

    Quote Originally Posted by vinesy56 View Post
    i dont really know too much about computers and all that jazz, i really just want to start a network game and banter my housemates.

    Ive been putting the same old code in since 3 this afternoon and just keep getting a [703] error. What am i doing wrong?

    Please anyone help!
    Try to enter the much malined code with UNILOC.

  9. #1609
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    Default Re: Authentication and update

    Still unable to play. Phone authentication still doesn't work.

    Will I ever pre-order another game published by SEGA? Will I ever order one of theirs -at all-?

    We'll see if they change their stance on DRM. This is an utter farce.

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    Default Re: Authentication and update

    Quote Originally Posted by Phwoar View Post
    Still unable to play. Phone authentication still doesn't work.

    Will I ever pre-order another game published by SEGA? Will I ever order one of theirs -at all-?

    We'll see if they change their stance on DRM. This is an utter farce.
    Have you tried other means of authenticate ? like UNILOC ? No use just using 1 of the 3 methods.

  11. #1611
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    Default Re: Authentication and update

    I just think why so discrimination with our MAC user, why the PC user can get the patch early!!!!
    Hate!

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    Default Re: Authentication and update

    After 10 hours, downloading patch's and other software the game still does not work. SI is a disgrace, selling a game that does not work is really good customer service. I've been playing since CM 93 and sadly i'm returning FM09 tomorrow. You should all be ashamed of yourselves.

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    Default Re: Authentication and update

    Quote Originally Posted by A.D View Post
    Have you tried other means of authenticate ? like UNILOC ? No use just using 1 of the 3 methods.
    Well, since it's one of the methods given, I would expect it to work.

    The only computer I have capable of playing the game cannot access the internet. The phone method is the only one available to me.

  14. #1614
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    Default Re: Authentication and update

    it seems to have worked for everyone then around 10pm last night.

    still seems to have a few bugs on it but at least it playable at last yipee.
    Last edited by bored101; 15-11-2008 at 04:46.

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    Default Re: Authentication and update


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    Default Re: Authentication and update

    Quote Originally Posted by The_Vulture182 View Post
    After 10 hours, downloading patch's and other software the game still does not work. SI is a disgrace, selling a game that does not work is really good customer service.
    Same here..

  17. #1617
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    Default Re: Authentication and update

    One question. Please, somebody answer. If I start up a game using BootCamp and Steam on my Mac, could I continue playing the game on Mac later on when the patch is out? In other words, is a PC game compatible with Mac

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    Default Re: Authentication and update

    How do i authenticate while using uniloc, i installed and tryed the activator but it keeps crashing please miles, i am rather annoyed at having to wait 12 hours after paying for it

  19. #1619
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    Default Re: Authentication and update

    Quote Originally Posted by sixstation View Post
    I just think why so discrimination with our MAC user, why the PC user can get the patch early!!!!
    Hate!
    We have to get signoff to release patches from QA. The Mac patch failed late on Friday so it will be delayed.

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    Default Re: Authentication and update

    Hi,

    I have been trying since 4.00pm yesterday with no luck.

    "I am getting a 703 error: We were unable to process your unlock request. To recieve a new key please visit sigames.com."

    Please please help!

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    Wink Re: Authentication and update

    Quote Originally Posted by kewl View Post
    This is actually the best security protection I've ever seen in a game. Those who bought it, can't play it.
    I disagree! Its good but not as good as that employed for Sim City 3000 World Edition - I got that home and low and behold there was no disk in the box! May I respectfully suggest that SI employ this protection for FM10, it was very effective.

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    Default Re: Authentication and update

    Quote Originally Posted by Marc Duffy View Post
    We have to get signoff to release patches from QA. The Mac patch failed late on Friday so it will be delayed.
    Could you give us some more insight into this? Do the testers not work overtime? Is this a problem you need to check with Apple?

    Also, I don't mean to offend but was there ever a build of the mac version where the 3D graphics were able to run in anything but low detail? Everyone I know personally who runs FM on a mac has had this problem, on both Nvidia and ATI cards.

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    Default Re: Authentication and update

    I can't believe that people are still having problems getting the game working 24 hours later!

    I was finally up and running about 9pm last night after 12 hours of waiting. Im running it on Steam just fine now.
    Waiting 12 hours was bad enough, but 24+

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    Default Re: Authentication and update

    Quote Originally Posted by cymru78 View Post
    I can't believe that people are still having problems getting the game working 24 hours later!

    I was finally up and running about 9pm last night after 12 hours of waiting. Im running it on Steam just fine now.
    Waiting 12 hours was bad enough, but 24+

    so what made the difference? what did you change to get up and running? i tried to activate it around 10 times or so then gave up, will give it another go later

  25. #1625
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    Default Re: Authentication and update

    SI how come there is NO mac version of the update ???????

    normally you put up both ?

    bit disappointed

  26. #1626
    Sports Interactive Marc Duffy's Avatar
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    Default Re: Authentication and update

    http://community.sigames.com/showthread.php?t=62716

    We didnt get signoff on Friday night for the Mac patch.

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    Default Re: Authentication and update

    Quote Originally Posted by Vash420 View Post
    Could you give us some more insight into this? Do the testers not work overtime? Is this a problem you need to check with Apple?

    Also, I don't mean to offend but was there ever a build of the mac version where the 3D graphics were able to run in anything but low detail? Everyone I know personally who runs FM on a mac has had this problem, on both Nvidia and ATI cards.
    dude I have mac, i had no problem with the 3d game play, runs very smoothly.
    might be an idea to say what OS you have and machine.

  28. #1628
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    Default Re: Authentication and update

    Quote Originally Posted by Vash420 View Post
    Could you give us some more insight into this? Do the testers not work overtime? Is this a problem you need to check with Apple?

    Also, I don't mean to offend but was there ever a build of the mac version where the 3D graphics were able to run in anything but low detail? Everyone I know personally who runs FM on a mac has had this problem, on both Nvidia and ATI cards.
    Quote Originally Posted by Marc Duffy View Post
    http://community.sigames.com/showthread.php?t=62716

    We didnt get signoff on Friday night for the Mac patch.
    no worries marc, good to see ya still around !! atleast my mac didn't have to authenticate last night, my bro had awful probs getting the steam thingy to work.. and FM runs like a dream on macs even if my arsenal team are playing pants !

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    Default Re: Authentication and update

    Quote Originally Posted by Phwoar View Post
    Still unable to play. Phone authentication still doesn't work.

    Will I ever pre-order another game published by SEGA? Will I ever order one of theirs -at all-?

    We'll see if they change their stance on DRM. This is an utter farce.
    hi mate dont worry it is working now

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    Default Re: Authentication and update

    Quote Originally Posted by shorty27 View Post
    so what made the difference? what did you change to get up and running? i tried to activate it around 10 times or so then gave up, will give it another go later
    it is all to do with the code,sega messed up

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    Default Re: Authentication and update

    Quote Originally Posted by alex.padmore View Post
    Hi,

    I have been trying since 4.00pm yesterday with no luck.

    "I am getting a 703 error: We were unable to process your unlock request. To recieve a new key please visit sigames.com."

    Please please help!
    it was all to do with the code you should be alright now good luck

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    Default Re: Authentication and update

    Quote Originally Posted by Deyong View Post
    dude I have mac, i had no problem with the 3d game play, runs very smoothly.
    might be an idea to say what OS you have and machine.
    A Macbook Pro with an Nvidia 8600, running the latest version of Leopard. Permanently stuck in low detail.
    Last edited by Vash420; 15-11-2008 at 09:35.

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    Default Re: Authentication and update

    Quote Originally Posted by malc1967 View Post
    it is all to do with the code,sega messed up

    ok i see that, but WHAT to do with the code, i still cant activate mine, what changes did were made to activate it

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    Default Re: Authentication and update

    Hi guys. Cheers for eventually get it fixed, I admit I was raging yesterday after 7 straight hours of refreshing pages etc but I know you were trying. I phoned this morning but after the 3rd activation number it said my authentication number was invalid, however I tried the same number on my PC (which is below min spec) and it worked fine authenticating over the internet. I dont have the internet on my laptop though. Could you tell me why its not working when I phone?

  35. #1635

    Default Re: Authentication and update

    About 7hours spent yesterday trying to get it activated lol, finally got it working around 8.30pm last night and after all the stick SI got, ive got to say, What a game it is, lots of impressive changes, loved the new match screen with the 3d, even got the chance to vent my frustration after the chairman sold a player above my head, lovin it, well done, worth the wait.

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    Default Re: Authentication and update

    I bought the game through STEAM yesterday morning and spent an hour or so downloading. I then had the cannot connect to internet errors all day until half 7 last night.

    I'll talk you through what my problem is now.

    I launch the game, copy my product key and click next

    Activation Successful

    Thankyou The installation of Football Manager 2009 Certificate has been activated under product key ..................

    I then click OK and nothing!

    Where do i go from here??

    I'm running the game on my laptop with XP, have downloaded Direct X SDK to see if that was my problem, no luck there. I've just ran out of ideas and my 13 year old step son is absolutely gutted!

    Any help gratefully appreciated.

  37. #1637
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    Default Re: Authentication and update

    I tried for 18hours yesterday to get on and again this morning before work and now am back from work still the same, SoftAnchor saying 'unable to connect to the internet' I really need help with this now, it's really frustrating me to see folk who have been trying less time than me get on and be playing the game yet am still sitting here.

  38. #1638
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    Default Re: Authentication and update

    its now about 24 hours for me with not a bit of help, its very frustrating to say the least!

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    Default Re: Authentication and update

    Quote Originally Posted by Manc689908 View Post
    Marc, any ideas on this. I bought from steam, authenticated (finally) through steam, updated the directx, and am still getting a windows error saying it's stopped working and windows will let me know if there is a solution, which there doesn't seem to be...


    hhhhhhheeeeeelllllppppppp!!!!

    thanks!
    so nearly 36 hours now since buying and it's still doesnt work. Running version 9.1.0, updated the directx, got it authenticated but just wont run. Anyone know how to remove the product key & uninstall through steam as i cant see an obvious way of doing it. Or any other ideas??

  40. #1640
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    Default Re: Authentication and update

    Does anyone know if its safe to turn the game off ---> will it be possible to turn it back on?

    Because i'm running the game now for the second time but i dont want to turn it off since the last time i did i could not get back on it for hours....

  41. #1641
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    Default Re: Authentication and update

    Hi

    How do you install the patch, my pc doesn't seem to know what programme to open the file using

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    Default Re: Authentication and update

    Anyone tried to run FM trough BootCamp with mac? Can I move games from my BootCamp Windows to play later on Mac?

  43. #1643
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    Default Re: Authentication and update

    hey guys,

    Finally authenticated through the phone or so i thought. Clicked ok nothing happened, then clicked on the shortcut again and it took me back to the authentication screen.

    Anybody got any ideas?

  44. #1644
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    Default Re: Authentication and update

    how do you setup your game on line can you only use steam

    just got my game but theres no info on where to input keycode

  45. #1645
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    Default Re: Authentication and update

    Quote Originally Posted by crafty bison View Post
    It's faulty software, they have to refund.
    Where did you buy your game from? I returned my copy this morning to Zavvi and got a FULL refund!!

    Mitch

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    Default Re: Authentication and update

    really struggling inserted disc installation started then if wanted to do authentification through steam or over phone chose steam option, had to create account put all details in then it said creating account. nothing happened for a good half hour coundn't do anything.
    Rebooted pc and tried again went through same process but this time after choosing steam option nothing happens and pc just shows my desktop screen. sorry if i am doing anything wrong but i'm not too hot on pc's so could really do with some advice. thanks

  47. #1647
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    Default Re: Authentication and update

    anyone who is running xp, download service pack 3 and microsoft .net framework, then restart ur pc! try that it worked 4 me after 25 hours of trying everything else!

  48. #1648
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    Default Re: Authentication and update

    I am getting the error that softanchor cannot connect to the internet. WHAT DO I DO?

  49. #1649
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    Default Re: Authentication and update

    Solution to a common error!

    If you're seeing the following message: "The application failed to initialize (sic) properly (0xc0150002). Click on OK to terminate the application."

    Try installing the latest .NET Framework form the Microsoft downloads ste. it took an hour or so to download via my dial-up connection but it fixed the bug I had with Uniloc and I've managed to get my game up & runnin, saved, exited and back into it again with no problems. If only I could've done that at some point yesterday during my day off! Watch out Premiership, here come the Rovers!!

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    Default Re: Authentication and update

    Quote Originally Posted by stu_u2k View Post
    Ok so I have walked into a retail outlet & purchased a game for £30 of my hard earned cash, I checked the minimum specifications on the box and read the blurb, NOWHERE did it say an Internet Connection is required for play, NOWHERE, furthermore this "phone activation" people keep talking about, I cannot see a mention of it in the manual, whoever has found it I would like to know how, not that it matters as from reports on here is goes to a battery replacement company in another country, an international call!

    If the later is correct, and I cant say as I cant find the number then this is the massive, elementary mistake! Either way I think trading standard would be very interested to hear about a product you require internet connection to use which doesn't notify you on the box, ok so you can phone a mysterious phone number IF you know it exists, but don't expect the software to tell you this.

    Furthermore you update the activation "SERVER" (Not even Servers, but server!) and this pulls the phone activation down too, just how stupid are you guys? Surely one of these is the fallback method, they should be seperate, if one needs updating the other should be working until this is complete!

    So to sum up I have brought (sorry, been miss-sold) some computer software at an over inflated price to get home to find out I HAVE TO HAVE INTERNET to play one way or another, because lets face it even if you do want to use the phone to activate you seemingly have to find out the number you need to phone off the internet as it is not in the packaging, so you phone up the activation number which unless you are lucky is an international call to find out it cuts you off half-way through the process, so you re-try & re-try, eventually you give up & go down to the library to pay to use an internet connection to find out what the hell is going on!

    You are by now a further £5 down at least (and this is not including your travel money to library or net cafe), you still cant play the game have no constructive answers from the support team.

    So for the sack of argument lets consider a couple of scenario's.

    1. A University student purchases this game tonight on the way home, gets back to learn he requires an internet connection to activate, having been unable to find the activation number he goes down to Uni to use a computer and locates the number required, at which point he phones it using his PAYG Phone, failing a number of times he is now out of credit, only he can't buy more as he just spent his money of a game. What does this Gentleman do SI?

    2. Times being tight (credit crunch n all) a customer gets his last £35 notes out of his pocket to pay £5 to get to town & £30 to purchase a game gets there and realises both Call of Duty 5 and FM09 came out and he wants them both, realising he cant get both goes for the one which is most likely to be money well spent and a place to waste some hours away, only he now experiences the same troubles! What is this person supposed to do SI?

    A. DO NOT TRY TO ACTIVATE, and I quote...

    "bcooper (14-11-2008, 14:17) #936
    Please hold off trying to activate while the uniloc server updates. At the moment, as most of you unfortunately know, it's unlikely to work. Holding off will help the speed of the update and reduce the number of fails you are getting

    Thanks
    ben"

    So this is now our problem and we are expected not to try to activate but to wait until we have notification that it is working, I guess you will notify us using the Forum again SI, great if you have Internet, or maybe for those who don't you would like us to visit www.SIGAMES.com using the Internet connection we just established doesn't exist!

    This is the advise we get from the software YOU SOLD US SI!

    Where is my refund or a copy of Call of Duty 5, I TOOK A DAY OF WORK FOR A REASON, and I tell you something for nothing it was not to sit hear spanking the monkey!
    Excellent post. On a lighter note i took the day off work and did eventually get to play the thing after approx 2 hours, patching included - and I know I was one of the lucky ones. At one point for light relief I did "spank the monkey" and I can tell you it was the least w@nk part of the morning for me! In fact as a piece of constructive advice, being told not to log on because the poor serverwervery is unwell (ah didums!) would have been less useful that being told to "go self pleasure myself"

    I keep imagining every time the bloody annoying (in retrospect) advert for FM appears on telly that the guy in the suit is actually frantically trying to establish an internet connection & type illedgible misprinted codes into a warped DRM puzzle game.
    "Why do you put yourself through this?" the man from the press asks.
    "Its what I do" comes his reply.

    Bad show all round SI , ... except for the game - those still not playing take note - when you eventually do it is surprisingly the best FM yet.

    Keep the faith but do not let those responsible for this fiasco go unpunished.

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    Default Re: Authentication and update

    I can't find anything with the same problem. But I appear to have the Authenticated through Steam but now when I click launch it says it can't run the game as it failed to load the garphics system or accasionally that it is already running.

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    Default Freezing & Patch (PLEASE REPLY)

    Downloaded fine. However after first friendly it kept freezing.

    So I downloaded patch via torrent (3 hours). Opened up via 'open containing folder' and it asked me to download. The downloading (said there were 171 items to download) took 5 seconds!

    So I assumed it has done it as on main screen it says football manager 9.1

    However its still freezing! and only way I can come out of it is ctrl/alt/delete and task manager!!!!

    HELP
    Last edited by ratbag69; 15-11-2008 at 12:50.

  53. #1653
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    Angry Re: Authentication and update

    :mad::mad:

    THIS HAS TO BE THE WORST FOOTBALL MANAGER START EVER, SITES DOWN,AUTHENTICATION SITES DOWN,ITS **** WE TAKE YOUR MONEY SORRY THE REST IS UP TO YOU.......NO BLOODY GOOD NOT GOOD AT ALL. 0.0.0.O.O.O.I.I.I.L.L.L WHAT THE HELL IS ALL THAT ABOUT PEOPLE ON THE NET FOR HOURS TRYING TO GET THE THING UP AND RUNNING. SORRY GUYS BUT YOU ALL GOT THIS SO WRONG IT IS HARD TO PUT INTO WORDS WHAT I AM BLOODY FEELING RIGHT NOW. ONCE THE GAME WAS UP AND RUNNING A GAME YOU HAVE JUST PAID FOR YOU THEN HAVE TO GO BACK ONTO THE NET AND DOWNLOAD A PATCH TO GET RID OF THE BUGS FROM THE DEMO...WHAT...WHAT..THIS SHOULD HAVE BEEN DONE....WOULD YOU BUY A TABLE WITH ONE LEG AND THEN HAVE TO GO AND BUY THREE MORE ELSE WHERE NO. THIS WAS CRAP REAL CRAP WHAT A WAY TO TREAT PEOPLE WHO HAVE BEEN BUYING THE GAME SINCE 1992. VERY UNCOOL

  54. #1654
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    Default Re: Authentication and update

    As Stu Uk said about the student!!IAM THAT STUDENT!!!THATS EXACTLY WHATS HAPPENED TO ME!!if id known earlier i wouldve saved my money and got a ticket to see england v austrialia at twickenham!

  55. #1655
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    Default Re: Authentication and update

    How come the patch doesnt work either?

    When i download it says windows cant verify the publisher, this is a joke

    Somebody help

  56. #1656
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    Default Re: Authentication and update

    I have Mac and when I play FM09 and look at players I cannot see what positions they are playing. I only see lots of numbers. Where its supposed to say name of club it shows numbers as well. Playing in windowed mode with OSX 10.5.5. Any fix for this?

  57. #1657
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    Default Re: Authentication and update

    Quote Originally Posted by rikkusarah View Post
    Hi,

    I appreciate that it is frustrating when things like this happen but please refrain from profanities and personal attacks in this thread as it does not help the situation.

    Unfortuantely there was no way for us to have forseen this problem and rest assured we are working incredibly to get this fixed asap and I will update you as soon as I know.

    We want you guys to play the game and can understand how frustrating this can be!The servers are having extensive work done and is currently effecting authentication.

    I will post back as soon as I hear, in the mean time please check this thread for possible steps: http://community.sigames.com/showthread.php?t=61131

    Thanks

    Sarah
    With respect, someone in your organisation is or should be responsibe "to have forseen this problem". I suspect SI had little / no involvement in the decission process leading to this debacle. I was angry before I got the thing sorted earlier but I'll wager no one is more annoyed than the Collyer Brothers. Maybe next year your product should be released through:
    A/ Microsoft
    B/ xxxx porn4u
    C/ The Chuckle Brothers

    All of which (maybe with the exception of Microsoft) would have done a better job.

  58. #1658
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    Default Re: Authentication and update

    Hi, I'm a Mac user and have made my own DB to fix some QPR stuff, when we get the new patch will it work with my DB and fix all the bugs?

  59. #1659
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    Default Re: Authentication and update

    Quote Originally Posted by Crayons View Post
    Hi, I'm a Mac user and have made my own DB to fix some QPR stuff, when we get the new patch will it work with my DB and fix all the bugs?
    Yes it will you just wont have updated data in your own DB

  60. #1660
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    Default Re: Authentication and update

    When i run it from Steam I get to the SoftAnchor part, paste the code in and it just sits there "Initialising"

  61. #1661
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    Default Re: Authentication and update

    Oh cool, now I wont have to start again

  62. #1662
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    Default Re: Authentication and update

    Cause I want something for my £30:
    http://community.sigames.com/showthread.php?t=63191

  63. #1663
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    Default Re: Authentication and update

    My code doesnt have any 'o's but it has seven '1's or 'i's which as we all know are basically impossible to distinguish....

    i get that this isnt sega/SIs mistake but what is annoying me is that when i enter what i think the code is into the mistake checker thing it just keeps telling me that it is 'unable to find my code', regardless of whether i change all of them to '1s' or 'i's or have a mix of both....

    PLEASE HELP!!!

  64. #1664
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    Default Re: Authentication and update

    Quote Originally Posted by Marc Duffy View Post
    http://community.sigames.com/showthread.php?t=62716

    We didnt get signoff on Friday night for the Mac patch.
    Me thinks Saturday overtime may not have been a bad idea under the circumstances

  65. #1665
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    Default Re: Authentication and update

    im told that there was an error with the installation and to check the install log. when i do the message
    "Custom Action: com.sigames.InstallAnywhere.WindowsGameExplorer
    Status: ERROR
    Additional Notes: ERROR - class com.sigames.InstallAnywhere.WindowsGameExplorer NonfatalInstallException RegisterWithGameExplorer() failed: Failed to add game to Game Explorer"
    then when i try to activate the game i get error -51. i have tried everything on the threads to no avail. i cant even find where the certificate file is.
    any help activating my game would be appreciated.

  66. #1666
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    Default Re: Authentication and update

    Quote Originally Posted by tigerhgrrrrrr View Post
    Me thinks Saturday overtime may not have been a bad idea under the circumstances
    +1, so unprofessional

    For me all these problems are an encouragement to installing a hacked version of the game ( more easy ! ). Sorry, I buy FM every year bcz I love it but this year they're going to far

  67. #1667
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    Default Re: Authentication and update

    absolute joke. think this will be the last fm I buy.

    no matter what you say si you should have seen this coming, it's highly unproffessional.

    looks like i'll need to play a cracked version and get my money back as after 2 days of trying i'm finally giving up with it. I'll put money the cracked version will load, and that just shows how poor form this has been from si and everyone involved

  68. #1668
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    Default Re: Authentication and update

    Quote Originally Posted by tigerhgrrrrrr View Post
    Me thinks Saturday overtime may not have been a bad idea under the circumstances
    Damn right, it is simply not good enough that they just say all Mac users will have to wait til Monday to play the game because they didn't get the patch signed off in time. If you release a product and there are problems with it and it is still on the shelf, you work and work until you have fixed those problems.

    As tiger stated, a bit of overtime on Saturday would have been a good idea to get the patch signed off. It's like I mentioned in an earlier post it feels like I've gone into a fancy restaurant and ordered their biggest, juiciest steak only for the waiter to come out of the kitchen and say "I'm sorry sir, but you will have to wait until Monday to eat your steak as our chef has gone home for a pot noodle and a w^nk!"

  69. #1669
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    Default Re: Authentication and update

    How can I authenticate(if that is the correct word) my demo??
    I am getting a new computer in two weeks and will buy the game then.
    Thanks.

  70. #1670
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    Default Re: Authentication and update

    Had a few issues with the Uniloc log in.

    Eventually found it wasnt just the 0 and o. There was also a character that could of been a I or a 1.
    However it was shockingly a T lol.

    Bit of a shambles to be honest.

  71. #1671
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    Default Re: Authentication and update

    Im at university and so when im living away from home I work and play over my laptop but this weekend im home and have bought the new FM only to have this stupid code problem,
    Ive uninstalled the game and reinstalled via the other options and have downloaded steam and signed up but i still get the same dam unable to connect problem,
    Ive tried the phone activation method as well only to get onto the 3rd response key for it to tell me that the first key I entered was wrong,
    Just tried installing the game on my home pc for it to work fine but still no luck with it on my laptop even though the product key is right,

    This whole things a joke, id like to think someone with some power to help me will message me with a solution but after the last 24 hrs I cant see this happening, will play the game tonight over my PC and if i have no success by Monday ill return the game

  72. #1672
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    Default Re: Authentication and update

    Quote Originally Posted by donscullione View Post
    I tried for 18hours yesterday to get on and again this morning before work and now am back from work still the same, SoftAnchor saying 'unable to connect to the internet' I really need help with this now, it's really frustrating me to see folk who have been trying less time than me get on and be playing the game yet am still sitting here.
    go to steam and it will down load for you it took me 3 hrs to down load this game ,good luck great game

  73. #1673
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    Default Re: Authentication and update

    Quote Originally Posted by Masty7 View Post
    Hi guys. Cheers for eventually get it fixed, I admit I was raging yesterday after 7 straight hours of refreshing pages etc but I know you were trying. I phoned this morning but after the 3rd activation number it said my authentication number was invalid, however I tried the same number on my PC (which is below min spec) and it worked fine authenticating over the internet. I dont have the internet on my laptop though. Could you tell me why its not working when I phone?
    The same thing has happened to me repeatedly. I really dont see the point in offering this as a way of entering the code if it is impossible to work. Surely it was tested? I also find it embarrassing that they are picking and choosing what posts they are replying to. I wonder how many customers are now going to use rival games for their managerial needs?

  74. #1674
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    Angry Re: Authentication and update - mac patch delayed

    Quote Originally Posted by Marc Duffy View Post
    http://community.sigames.com/showthread.php?t=62716

    We didnt get signoff on Friday night for the Mac patch.
    Unbelievable... Once again a releasedate at SI got postponed.

    So (unless they decide to delay it again) it'll be released on Monday then.. right?

  75. #1675
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    Default Re: Authentication and update

    Quote Originally Posted by Yazou View Post
    How can I authenticate(if that is the correct word) my demo??
    I am getting a new computer in two weeks and will buy the game then.
    Thanks.
    You can't, the demo should play anyway restricted to 6 months play. If it asks you for authentication it ain't the demo ;)

  76. #1676
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    Default Re: Authentication and update

    Bit ****ed that Steam dictates where the install goes tbh.

    I'd like to use Steam, but it forces the game onto my system partition.

    Uniloc it is then....

    [edit] Which installed perfectly and luanched first time.
    Last edited by Indi75; 15-11-2008 at 16:34. Reason: abdundant joy!

  77. #1677
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    Default Re: Authentication and update

    It activates on Soft Anchor, I click "OK" then nothing happens.
    Any ideas?

  78. #1678
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    Default Re: Authentication and update

    Is the patch not working for the demo than?

  79. #1679
    Sports Interactive Marc Duffy's Avatar
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    Default Re: Authentication and update - mac patch delayed

    Quote Originally Posted by pinow View Post
    Unbelievable... Once again a releasedate at SI got postponed.

    So (unless they decide to delay it again) it'll be released on Monday then.. right?
    Yes that is right

  80. #1680
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    Default Re: Authentication and update

    everything goes fine on softanchor until I enter my code and it tells me I have a error 51 - how do I fix this?

    and i've checked my code on the checker and what i insert is whats on the back of the book.

  81. #1681
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    Default Re: Authentication and update

    has anyone got the 703 error and got to work!???ive been pressing back and next so much think my mouse might break!!!

  82. #1682
    Sports Interactive Marc Duffy's Avatar
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    Default Re: Authentication and update


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