SI Staff Alari Naylor Posted September 18, 2014 SI Staff Share Posted September 18, 2014 Hi - we've had some reports of the optional iCloud Drive causing issues with FMH 2014 iCloud saves after update to iOS 8. We recommend not upgrading to iCloud Drive for now. We will look into this to see if there's anything we can do about it but can't yet promise. If you do find yourselves facing issues, it would be helpful to us to receive as detailed a description of them as possible, including which actions you have taken in which order. Link to post Share on other sites More sharing options...
AndrewDriverNo1 Posted September 18, 2014 Share Posted September 18, 2014 I really wish this was mentioned before IOS 8 was released. I thought the whole point of the Beta release was for developers to be prepared and make sure Apps worked on the new IOS when it was released. Link to post Share on other sites More sharing options...
SI Staff Alari Naylor Posted September 18, 2014 Author SI Staff Share Posted September 18, 2014 It is an optional add-on of the new iOS and I was a bit surprised that Apple chose to push for users to upgrade during the release since Yosemite isn't out yet. Link to post Share on other sites More sharing options...
dublin2002 Posted September 19, 2014 Share Posted September 19, 2014 Hi I use FHM 2014 and all my saves are on iCloud. To upgrade to ios 8 I had to make space so I removed the app from my iphone and after upgrading to ios 8, iCloud drive, and reinstalling the app the iCloud option is now missing, so I can't access all my save files. Therefore all my saves are gone and with them my unlockables. I have an iPad which I didn't upgrade where I can get my saves, but can transfer them to my iphone. Link to post Share on other sites More sharing options...
AndrewDriverNo1 Posted September 19, 2014 Share Posted September 19, 2014 I could tell you how to get the iCloud option back but it doesn't work so not much point. I really hope they can fix this, especially as we have a long wait till FMH2015. This was my favourite most important feature in FMH2014 so it's like going back in time Link to post Share on other sites More sharing options...
macnab Posted September 20, 2014 Share Posted September 20, 2014 Im having the same problem, its a bloody nuisiance i lost my 10 yrs of playing, like above said Apple should have been aware and gave choice of upgrading to drive , i to hope its resolved quickly as it was a best feature of 2014 saving options, Link to post Share on other sites More sharing options...
SI Staff Alari Naylor Posted September 21, 2014 Author SI Staff Share Posted September 21, 2014 Apple did give a choice however it wasn't very clear that it was actually a choice, on a lot of devices you have to scroll down to see the option to skip. We're looking into what we might be able to do. Link to post Share on other sites More sharing options...
senseijaime Posted September 24, 2014 Share Posted September 24, 2014 Long time user of FM but first time on handhelds, got FM14 on iphone 5s and DL it to my ipad. Started the game on my iphone, i did the ios8 update before buying FM14, it won't allow me to save to icloud tho, it says 'Unable to save file to icloud' 'Please check connection and try again in a few minutes'. Connection is fine, signed in etc etc... is this part of the ios8 bug? As usual Apple manage to lous it up again... Can send screen shot if you like. Link to post Share on other sites More sharing options...
grouchy Posted September 24, 2014 Share Posted September 24, 2014 Hi I upgraded to iCloud drive too and now whenever I save to iCloud from my iOS devices it says "Unable to save to iCloud ..." Are u guys gong to issue a fix at all? Pl are bring this back its a great feature and I miss it a lot Thanks!! Link to post Share on other sites More sharing options...
SI Staff Marc Vaughan Posted September 24, 2014 SI Staff Share Posted September 24, 2014 Hi I upgraded to iCloud drive too and now whenever I save to iCloud from my iOS devices it says "Unable to save to iCloud ..."Are u guys gong to issue a fix at all? Pl are bring this back its a great feature and I miss it a lot We're investigating it and trying to ascertain what can be done in this regard - I've no idea why Apple have changed it, or indeed what they've done to break things at present ... Link to post Share on other sites More sharing options...
Raskkal76 Posted September 27, 2014 Share Posted September 27, 2014 Hope there will be a fix soon. Just upgraded both my iPad and iPhone to iOS8 AND thought I'd try iCloud Drive out. Only just bought FMH for the first time and was looking forward to using the iCloud save feature. Bit disappointed I can't I must admit. Link to post Share on other sites More sharing options...
AndrewDriverNo1 Posted September 30, 2014 Share Posted September 30, 2014 Can we have an update on this please? It's been two weeks...... Link to post Share on other sites More sharing options...
SI Staff Alari Naylor Posted September 30, 2014 Author SI Staff Share Posted September 30, 2014 We're still working on this! Link to post Share on other sites More sharing options...
AndrewDriverNo1 Posted September 30, 2014 Share Posted September 30, 2014 Good to know Was worrying you might just leave it till FMH15 Link to post Share on other sites More sharing options...
Green&Pink Posted October 1, 2014 Share Posted October 1, 2014 Yay for Apple! Link to post Share on other sites More sharing options...
SI Staff Marc Vaughan Posted October 1, 2014 SI Staff Share Posted October 1, 2014 Just to reiterate what Alari said - its in progress, to give people an update we have a 'prototype' fix for the issue and once its confirmed it fixes it across all devices and iOS variants we'll obviously get an RC built and into the full release testing cycle and out to you chaps asap. (but this will take a while as its essential we know what we're releasing is safe and works) Link to post Share on other sites More sharing options...
dublin2002 Posted October 8, 2014 Share Posted October 8, 2014 Just to reiterate what Alari said - its in progress, to give people an update we have a 'prototype' fix for the issue and once its confirmed it fixes it across all devices and iOS variants we'll obviously get an RC built and into the full release testing cycle and out to you chaps asap.(but this will take a while as its essential we know what we're releasing is safe and works) Many users need this feature fixed so I am very glad to hear you are going to fix the bug for FMH14 and not just waiting for FMH15. Link to post Share on other sites More sharing options...
AndrewDriverNo1 Posted October 13, 2014 Share Posted October 13, 2014 Has this been submitted yet? It's nearly a month since iOS 8 :/ Link to post Share on other sites More sharing options...
AndrewDriverNo1 Posted November 5, 2014 Share Posted November 5, 2014 It's now EIGHT WEEKS since this major problem started which is a shocking amount of time to fix something that really, with having access to the IOS8 Beta should never have happend in the first place. And the lack of updates on the issue is really disappointing Link to post Share on other sites More sharing options...
SI Staff Alari Naylor Posted November 5, 2014 Author SI Staff Share Posted November 5, 2014 With respect, I'd like to remind you that this time of year is extremely busy so we do not have as much time as usual for forum posting. The issue is under review and when there is further news it will be posted here. with regard to the beta etc, I refer you to my earlier post regarding our surprise at the prompt to upgrade to iCloud Drive at that point in time. Link to post Share on other sites More sharing options...
AndrewDriverNo1 Posted November 6, 2014 Share Posted November 6, 2014 One of the major features of your current game has not been working for over two months and your mad at us for asking for an update about it. Instead of being mad you should be apologising and giving regular updates on when it's likely to be fixed. Link to post Share on other sites More sharing options...
samwky Posted November 12, 2014 Share Posted November 12, 2014 I'm facing the same msg saying please check connection and try again in few minutes, have you solved the problem? Link to post Share on other sites More sharing options...
Futureproof Posted May 12, 2015 Share Posted May 12, 2015 Is there any progress on this or has it been abandoned? I'd like to clear some space on my iPad if possible, so is there an option to backup to pc or another drive instead, so I can resume at a later date? Thanks Link to post Share on other sites More sharing options...
tomcullinane Posted August 12, 2015 Share Posted August 12, 2015 Is there any progress on this or has it been abandoned?I'd like to clear some space on my iPad if possible, so is there an option to backup to pc or another drive instead, so I can resume at a later date? Thanks I also NEED this sorted. Need to wipe my iPad without losing my game. It's been a good few months now. Please give us someway of backing up! Tar Link to post Share on other sites More sharing options...
SI Staff Alex Pitt Posted August 17, 2015 SI Staff Share Posted August 17, 2015 If you have your game file saved locally on the device (i.e. not on iCloud), instructions on how to extract the saves and back them up on your PC are here: http://community.sigames.com/showthread.php/254587-iFMH-Android-How-to-extract-and-send-us-your-save-game-file?p=6492069&viewfull=1#post6492069 Link to post Share on other sites More sharing options...
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