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Thread: Brought this game for Samsung Galaxy S2

  1. #1
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    Default Brought this game for Samsung Galaxy S2

    Hi, ive brought this game on my Android phone Samsung GalaxyS2 and the game wont even load?? Can someone please help me out??
    Thanks
    Storer

  2. #2
    Sports Interactive Alari Naylor's Avatar
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    Hi - sorry you're having problems getting the game to run. Can you let me know exactly what's happening (are there any error messages, for example?) and we'll try and get it working for you as soon as possible.

  3. #3
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    Hi, thanks for getting back to me, when i start the app it says...

    FMH 2012 unable to start reasons...

    1. Previous instance is still active.

    2. Device is being used as storage medium for a personal computer.

    3. Device has insufficient disk space to run or install the game.

    Please rectify this issue before restarting the app.

    Can you please help me out and tell me were im actually going wrong?
    Storer.

  4. #4
    FMH Development Team Jamie King's Avatar
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    First thing I'd recommend is rebooting the phone and see if that helps. (although I suspect you will have already tried this)

    How much space do you have on your SD card, and how what's the total storage space of it? Can you also check if the app has been installed onto the device's internal memory or onto your SD card?

  5. #5
    Sports Interactive Alari Naylor's Avatar
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    If the above doesn't work, please try uninstalling, using a file explorer app to delete the 'fmh_data' directory, then reinstalling.

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    Ive trired all you have said and still no look. I have 11.50GB on usb storage and havent got a sd memory card.
    Ive deleted the app again and now it wont even let me install it!
    Very dissapointed, can i just get a refund please?

  7. #7
    Sports Interactive Marc Vaughan's Avatar
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    The game definitely works on an SII - I own one myself and it was the primary development device for the Android application (so its probably had more play-time on that than any other handset).

    Could you indicate the OS version you have installed and whether there is anything non-standard about your device (ie. is it rooted etc.) ... I'm asking as it might affect the installation process not to frown at you for having rooted it incidentally.

  8. #8
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    Ive tried to install it again and it wont even install now. Im just fed up with it.
    I dont understand anythink you have just asked it doesnt make sense to me, is there anywere that i can take the phone for someone to do it for me?

  9. #9
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    Ive tried to install it again and it wont even let me install it now.
    What you have asked me to do makes no sense to me at all. Is there anywere i can take the phone to get it sorted? Still very dissapointed with this.

  10. #10
    Sports Interactive Marc Vaughan's Avatar
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    Quote Originally Posted by storer View Post
    Ive tried to install it again and it wont even let me install it now.
    What you have asked me to do makes no sense to me at all. Is there anywere i can take the phone to get it sorted? Still very dissapointed with this.
    If you're not familiar with rooting devices then chances are you haven't done so (hopefully - some devices come 'pre-rooted' depending on where you purchased it from, ebay devices might be, one from Car Phone Warehouse won't be).

    When you say it 'wont even let me install now' could you indicate exactly what occurs when you try and install the game please.

    PS - I'm sorry about your issues with this, please do bear in mind that most installation issues are to do with the GooglePlay store and so not something we can fix in our own code (but there are generally work arounds which will help people IF we can get enough information regarding whats occurring to figure out whats happening).

  11. #11
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    It says now when i try to install it...that it can install on usb storage and on sd memory card.
    I really want this game to work!!

  12. #12
    Sports Interactive Alari Naylor's Avatar
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    Hi, this sounds like it's probably an issue with Google Play store, please try following the workaround steps here:

    http://tech.chandrahasa.com/2011/04/...sd-card-error/

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    Default same issue on nexus 7

    Tried everything multiple times and have the same issues on the Nexus 7. Any ideas?

  14. #14
    Sports Interactive Alari Naylor's Avatar
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    Quote Originally Posted by rscaramelo View Post
    Tried everything multiple times and have the same issues on the Nexus 7. Any ideas?
    Hi, exactly which of the issues is it that you currently have? Please let me know at what point the error message occurs and what the error message states.

    Thanks!

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    After downloading the game I need to do the additional data download. Once that is done I get the same message. I have deleted the app and deleted any remaining files and tried again with the same result. I have lots of space available and no SD card.

  16. #16
    Sports Interactive Alari Naylor's Avatar
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    Just to rule the most common cause out, please try the following steps:
    - Uninstall the app
    - Locate the ‘fmh_data’ folder on your device
    - Delete the aforementioned folder
    - Reinstall the app
    - The game should then re-download the skin data and hopefully run correctly.

    Hope this works for you, if it doesn’t we have a couple of other things we can try.

  17. #17
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    I had already tried this a couple of times prior to posting here. Any other thoughts?

  18. #18
    Sports Interactive Alari Naylor's Avatar
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    Quote Originally Posted by rscaramelo View Post
    I had already tried this a couple of times prior to posting here. Any other thoughts?
    Can you please email me directly at alari.naylor@sigames.com? Thanks.

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