Game won't open

[vinnyb]

Hello,

I've downloaded and installed the game on a
- LG Optimus ME P350 Silver
However, immediately i get the message the game won't start. Luckily, i also have another phone available, which i connected to the game google account. Exactly the same happens.
The phone being a Samsung Galaxy Y S5360 Grey

Anything I could do to get it working please?

Thanks in advance!

[Alari Naylor]

Hello,

I've downloaded and installed the game on a
- LG Optimus ME P350 Silver
However, immediately i get the message the game won't start. Luckily, i also have another phone available, which i connected to the game google account. Exactly the same happens.
The phone being a Samsung Galaxy Y S5360 Grey

Anything I could do to get it working please?

Thanks in advance!

Hi there,

Neither of these devices are compatible with the game as they are both under the minimum screen resolution (480x 320). They should both be specifically blocked from purchasing/downloading the game via Google Play - can you let me know which country's store the app was downloaded from and when please?

Thanks.

[vinnyb]

Sure I would, how can i see that? (Sorry, I'm totally new to Android)

[Alari Naylor]

Sure I would, how can i see that? (Sorry, I'm totally new to Android)

If you email me at alari.naylor@sigames.com and paste in your email receipt, and also a screenshot of the Google Play store similar to the one linked below showing your devices in the sidebar, that'd be great.

http://imageshack.us/photo/my-images...oogleplay.jpg/

[vinnyb]

Sent you an email. Thanks for the help so far!

Just checked, but the 320x480 resolution is on the LG phone, so that should work then, right? Checked the specs before buying here: http://tweakers.net/pricewatch/28844....html#tab:info

[Alari Naylor]

Sent you an email. Thanks for the help so far!

Just checked, but the 320x480 resolution is on the LG phone, so that should work then, right? Checked the specs before buying here: http://tweakers.net/pricewatch/28844....html#tab:info

There seems to be a bit of confusion over the resolution of this phone - I *think* it's actually 240 x 320 and a lot of sites just have it down wrong. Have a read of this: http://androidforums.com/lg-optimus-...ptimus-me.html

[vinnyb]

You're freaking kidding me :/ Wrong resolution on official LG site!

Back to the drawing board then regarding buying a phone.

Thanks for your help!