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Thread: Can no longer open FM after updating

  1. #1
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    Default Can no longer open FM after updating

    Purchased the game for use on an Asus Transformer on Saturday and all was working well. I updated this morning and now all I get is a completely blank screen. I've tried uninstalling and then installing again but no joy. I noticed a comment on Play saying the same. Is this a problem with specific devices?

  2. #2
    Sports Interactive Marc Vaughan's Avatar
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    We'll look into this asap this morning and get you back up and running as promptly as possible, don't panic I'm sure its something which we'll be able to rectify - once we work out whats happening.

    Just to confirm after updating did it download additional data or not for you?

  3. #3
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    Thanks for the very quick reply! It started the process of downloading additional data but then seemed to hang a bit. Not sure whether it installed or not though.

  4. #4
    Sports Interactive Marc Vaughan's Avatar
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    Ok - you've two choices in the meantime, I'm just waiting to get hold of a test device here to work out whats happened with your upgrade.

    In the meantime if you're impatient to play - you could try deleting the fmh_data directory (if you have beloved save games back them up from the save_games directory first) and then uninstalling and reinstalling the game, that might fix things (until I get my mits on that device to test I can't honestly say - I should have one within the hour).

  5. #5
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    That's great. Deleting the data and opening again has done the trick. Thanks.

  6. #6
    Sports Interactive Marc Vaughan's Avatar
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    Cool - thats fantastic, thanks for letting me know.

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