From time to time, we will ask you to provide us with more information on a particular bug which we will ask you to upload to our public FTP site. This can be found at
user: ftp-public password: public
The easiest way to upload these files on PC is to do it via Windows Explorer (windows key + E on the keyboard) and enter ftp.sigames.com into the address bar at the top of the window*.
To upload an attachment simply navigate to the correct folder and drag and drop the appropriate file in the folder.
After you upload the files they will disappear after you close the window. If you try to overwrite a file e.g. you have named it the same as someone else you will get an access denied message.
Screenshots should be added to the ftp server in the fm/screenshots folder (As testers don't have wider internet access so I can't see screenshots on photobucket etc). Save them as jpegs preferbly.
Save Games should be added to the ftp server in the fm/game-save folder
Especially with transfer and contract bugs we need a save before the deal goes through. Preferably you should run incremental save and at worst rolling auto-save.
When you upload the save use the compress savegames or use winzip to make them smaller. If they are still too big then you can (if matches aren't important to the bug) delete the stored pkms from the temp folder and then save the game.
Match engine PKMs should be added to the ftp server in the fm/game-pkm folder
Match engine bugs we need pkm files, click Save at the end of a match and can be found in My Documents\Sports interactive\Football Manager 2010\matches. Pkms don't need zipping.
File naming conventions
Save/Zip/PKM name format: your-forum-name_bug-description
In your post include the name for the savegame when you've uploaded it.
When using Internet Explorer to upload attachments you may need to change your passive FTP setting.
This can be done by going to Tools -> Internet Options -> selecting the Advanced tab -> ticking/unticking the 'Use Passive FTP (for firewall and DSL modem compatibiity' option
If this still does not work for you then using Windows Explorer rather than Internet Explorer could solve your problem
* If you are still having problems then try downloading Filezilla FTP Client from here (Filezilla is Free Opensource)
Filezilla FTP Instructions:
When you install it and open it up, at the top you'll see the following:
Enter the following:
It should then open up, your computer on the left-hand side, our FTP on the right. On the right go to the game-save folder. On the left find your save game, then simply when you've found it drag it across to the appropriate folder. Then it'll start to upload. Be warned, depending on your upload speed this may take a while. Remember you cannot 'replace' a file on the FTP, so you'll have to rename the save as something different.