This is why we're going to provide as much customer care as we can in regards to FM and Steam. If you're having issues with offline mode, we'll be able to try and help. With offline, the best way to get it to work would be, for example with FM12, would be once the game is installed, set Steam to offline mode and set it to start in offline mode. Close Steam, disconnect from the Internet and launch the game. It should launch with no issues.
SO i got no reply last night, i will try again! What customer care are you going to provide to me? because as we have been told "if you dont want to use steam, you cant play football manager 2012!" not very good customer care is it?