From FMH 2011 update 1 (game version 2.2) and onwards and for all versions of FMH 2012, FMH 2013 and FMH 2014, most devices will now allow you access your FMH save games. This is particularly useful if you come across an issue in the game or have a faulty save, as you can now send it in for us to investigate! To grab your save games...
- Connect your iPod/iPad/iPhone to your computer
- Open iTunes, then select the device in the panel at the left
- Select 'Apps' then at the bottom you should notice an area called 'File Sharing'
- Select 'FMH 2014', 'FM 2013', 'FM 2012' or 'FM 2011' (depending on which game you have) from the apps listed and you'll see a handful of files in the panel on the right
Any ".dat" files are saved games and you'll have up to 6 of them. "hidden.dat" and "hidden2.dat" are the autosave files, while "fm_save1.dat" through to "fm_save4.dat" are manually saved files named according to their position in the save slots.
(Picture is from FMH 2011 but FMH 2012, FMH 2013 and FMH 2014 work identically)
Select the file you need, then "Save to...". Save it to a memorable location on your computer, then send the file along to us if and when requested.
Hope this helps, it's certainly a big help for us!