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Thread: Football Manager 2011 FAQ and Manual

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    Default Football Manager 2011 FAQ and Manual

    Football Manager 2011 FAQ


    Welcome to the Football Manager 2011 FAQ - within this thread should be the answers to the majority of questions you may have when running the game, and answers to any errors you may come across. Once again this year we have combined with SEGA to produce and Online Manual which will replace the old-fashioned paper one you used to get with the game. This can be found by clicking here - http://www.sega.com/fm11/manual



    Patches

    We always recommend running the latest version of the game. However you do not need to start a new game to be able to use the patch, you can continue your save games from both the demo and the original version of Football Manager 2011. However if you want the latest database you will need to start a new game. The patches can be downloaded and installed the following ways:


    Electronically Bought Versions of the Game

    This includes Steam and copies bought from Vendors on-line such as Direct2Drive and GAME.

    In all cases the release version of Football Manager 2011 is already at the most recent version and should not be patched manually. If you do this you will corrupt your installation and will need to perform a full removal and re-install of the game. Please do not patch downloaded versions of the game.


    Steam

    With Steam your game will auto-patch when you connect to Steam. DO NOT manually patch a Steam version of FM.

    To patch boxed copies or DVD versions of Football Manager you will need to manually download and install the patch depending on your version.

    There are two options for download, either directly (from a hosted site) or via a Torrent. Details on how to use torrents can be found below.

    PC Boxed

    Direct Download


    Torrent Download

    PC Byteshield

    Direct Download

    Torrent Download

    PC Russian

    Direct Download

    Torrent Download

    Mac Boxed

    Direct Download


    Torrent Download

    Mac eSellerate

    Direct Download

    Torrent Download

    Mac Russian

    Direct Download

    Torrent Download


    How to use a Torrent:

    Find a torrent program that will suit your needs, the most common clients are Utorrent, Deluge, Vuze and BitTorrent. There are plenty of other clients available as well.

    Follow the instructions on downloading and installing your chosen client. Download the torrent via the link provided.

    Usually, the web browser's file download manager will ask what to do with this file. You want to open the file with your torrent program.

    If it doesn't open that way, just save the .torrent file to an easy to locate place. Then open your torrent client and use the "Open Torrent" feature (Most torrent clients support click & drag).

    The download will start automatically. You may now go and do something to pass the time, because torrents do not require your attention and will download in the background.


    Install Issues

    Some users have been getting a message after installing:

    "The installation of Football Manager 2011 is finished, but some warnings occurred during the install. Please see the installation log for details."
    or
    "The installation of Football Manager 2011 is finished, but some errors occurred during the install. Please see the installation log for details."

    This is due to a conflict with the Games Explorer in Windows Vista and Windows 7, you will be able to run the game from the location it has been installed to (for example: C:/program files/Sports Interactive/Football Manager 2011/) without any issues.


    STEAM Issues

    We've got a big Steam FAQ thread helpfully created by user Aim_Less for us - this can be found here - http://community.sigames.com/showthread.php?t=156429


    Everything Else

    If you have any other issues not answered here, please use our Technical Support Forums for assistance. They can be found at the following link:

    http://community.sigames.com/forumdi...es-and-Crashes

    Likewise if you think you’ve come across a bug of any kind, please post the information in our bugs forum in the relevant place. This can be found via the link below:

    http://community.sigames.com/forumdisplay.php/199

    For people wanting information about the new Editor which comes with the game, we’ve created a FAQ in the Editors Forum. This can be found via the links shown below:

    http://community.sigames.com/showthread.php/233209

    For all the details for the FM10 Editor with information relevant to the FM11 release, please look at the following thread:

    http://community.sigames.com/showthread.php/152004


    What are the minimum specs for running the Football Manager 2011 demo on my system?

    PC

    OS - Windows XP/Vista/Windows7
    Processor - XP - 1.4ghz or faster Vista/W7 - 2.0hgz or faster
    Memory - XP-512MB Ram, Vista/W7 - 1GB Ram
    Video Card - 128MB minimum. Nvidia FX 5900 Ultra or greater; ATI Radeon 9800 or greater; Intel 82915G/82910GL or greater.
    Earlier cards may only display 2D Match Viewer Mode and are not supported.

    Mac

    Intel Processor, OS X 10.5, NVidia Geforce 7300 GT or greater

    Please note, if you system doesn't meet the requirements, the game may work, but we/SEGA do not offer support on these machines.



    Index:

    PC and General Issues

    My computer will not read my DVD disc
    My PC won't let me install the game
    I don't have Java installed on my machine and I'm having issues with the demo installer
    I’m getting an Install Anywhere Error / Any other installation errors.
    Other Installation Issues - Foreign Characters in Installation folder causing FM.exe Application Error
    On installing FM11 I get asked during install ‘Please Insert FM09 Disc’ - why is this?
    I cannot find the Football Manager 2011 shortcut to launch the game?
    ERROR: Cannot run game: Failed to set up graphics system, general crashes or game crashing when minimising
    I am receiving an XML error when attempting to play the game or it’s crashing when I click on random players?
    When launching the game you receive the following Error: “FM.exe application error. The application has failed to initialize correctly (0xC0150002). Click on OK to stop the application.”
    After Launching via Steam I get an error message saying "Football Manager 2011 has stopped working" or the game fails to Launch
    Installation Issues on Windows XP64 Bit
    I installed through Steam and now I get an annoying block of colour on my screen (bottom right hand corner)
    The game is running jerky but my graphics card should be able to handle this, what can I do? Or The game freezes or doesn't seem to run correctly, is there any way to rectify this?
    You are receiving the error: ‘This application has failed to start because saAuditMD.dll was not found. Re-installing the application may fix this problem’
    White & Black Screen Issues
    I get the message " d3dx9_41.dll not found"
    I have an SiS Graphics Card and it won't work
    I can't play the game due to an XML parsing error
    How to Carry out a Manual Uninstall on a PC
    How do I delete my Cache files?
    How do I delete my Settings files?
    How to Delete your Registry Files
    Where can I find the Data Editor or Resource Archiver?
    How do I find my dxdiag?
    How do I delete my Editor Cache Files?
    Making sure your laptop is running to its best Graphical Capabilities in laptops which are running 'Dual Graphics Cards'

    Verify your cache whilst running the game through Steam

    Mac Section

    MAC System requirements
    I am getting a permanent 'Processing Please Wait' message when getting to the Start Screen:
    Applying Updates
    Identifying update version
    Running with Jerky 3D
    Where are my Save games stored?
    How Do I Uninstall the Game
    How to delete the cache
    How to delete the settings folder
    Where can I find the data editor for the Mac on STEAM?

    Network Games

    How to set-up a network game

    Digital Downloads

    Activator crashing when attempting to create a new account on byteshield
    Script Error when attempting to enter activation code in Byteshield

    And Finally...

    If you are having troubles with certain Bundesliga sides not having any players visible in their reserve sides, try this thread.
    Last edited by Neil Brock; 17-08-2011 at 12:25.

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    My computer will not read my DVD disc

    Please make sure your DVD is free from dust and smudges. If the disc has become dirty clean with a soft dry cloth until the surface of the disc is clear. To do this wipe from the inside of the disc to the outside, do not clean the disc in a circular motion this can damage your disc.

    Also please make sure you practice routine maintenance on your DVD drive. A commercially available lens cleaner will help keep your DVD drive in top condition.

    If you have followed the advice above yet you still have a problem then you can download the game in Steam without using the disc using the game code you have from your purchased game.

    - Download the Steam client - http://store.steampowered.com/about/
    - Install Steam on your computer
    - Once installed, open up Steam
    - Go to My Games
    - Go to Activate a product on Steam
    - Enter your Activation Code found on the back of the manual.
    - Steam should now download your game.

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    My PC won't let me install the game

    If you are having trouble installing the game please make sure you are on an Administrator account for your PC.

    If it is failing on an administrator account try creating a new account and installing the game there:

    To create a new account with administrator rights:

    - Click Start
    - Control Panel
    - User Accounts
    - (if using Vista or 7 click Manage another account)
    - Create New Account

    Choose account name eg. “Games”

    - Click Next

    Choose “Computer Administrator” as Account Type

    - Click Create

    After the account has been created

    - Log Off via Start and Switch User

    Choose the new account (eg. Games) to log in and install under the newly created account.

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    I don't have Java installed on my machine and I'm having issues with the Installer

    The installer we use makes use of Java and therefore it's important to ensure you have the latest version, particularly if you are experiencing problems during the installation process.

    1. Uninstall any version of Java you have first.
    2. Visit this website: http://www.java.com/en/download/manual.jsp
    3. Find the correct version for your Operating system and download/install from here
    Last edited by Neil Brock; 04-01-2011 at 17:31.

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    I’m getting an Install Anywhere Error / Any other installation errors.

    First try deleting the Cache files and running the game. If it has not installed properly then try the following.


    1: Go through a complete uninstall.
    2: Make sure your disc is clean and free of surface dust/scratches.
    3: Try to install the game again to a standard Hard Drive (not an external hard drive or USB key) to the default location.

    Once you have installed the game try running it as normal. If this has not worked then post on the Technical Support forums with your Dxdiag details.

    On installing FM11 I get asked during install ‘Please Insert FM09 Disc’ - why is this?

    For this you’ll need to delete your settings folder, as there’s a chance there’s old data left on your machine from a previous version, this can be done as described below:

    First of all you need to turn on hidden files and folders.

    XP:
    My Computer
    'Tools'
    'Folder Options'.
    The go to the 'View' tab and select 'Show hidden files and folders'

    Windows Vista and Windows 7:
    My Computer
    'Organize'
    'Folder and Search Options'.
    The go to the 'View' tab and select 'Show hidden files and folders'

    Once this is done, follow the instructions below:

    Windows XP:
    1. Open “My Computer”
    2. Navigate to : “Documents and Settings\<Username>\Application Data\
    3. Delete the “Sports Interactive” Folder.

    Windows Vista and Windows 7:
    1. Click “Start”
    2. Click your username on the start Menu
    3. Click on “AppData” and then “Roaming”
    4. Delete the “Sports Interactive” Folder

    Other Installation Issues - Foreign Characters in Installation folder causing FM.exe Application Error

    Do not install the game in a non-English named directory as this caused errors for some users.
    Last edited by Neil Brock; 06-11-2010 at 15:15.

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    I cannot find the Football Manager 2011 shortcut to launch the game?

    Microsoft Windows Vista and the “Games For Windows” scheme handles installation differently to previous versions of the Windows operating system. The game information is stored in the “Games Explorer” which is a new feature of Microsoft Windows Vista.

    It is completely normal for no game shortcuts to be placed on the Desktop or within the Start Menu.

    To find the Football Manager 2011 shortcut on Microsoft Windows Vista you need to browse to the Games Explorer.

    Because there are different versions of Vista, including Vista Home, Vista Premium, Vista Ultimate, etc, the Games Explorer may be found in different locations, this also depends on whether you're using the Classic Start Menu or not.

    The most common locations for the Windows Games Explorer include:

    1: Click “Start”
    2: Click “Games”

    Or

    1: Click “Start”
    2: Click “All Programs”
    3: Click “Games”
    4: Click “Games Explorer”

    Alternatively you can search for Games Explorer by doing the following:

    1: Click “Start”
    2: Click inside the “Search” box
    3: Type “Games Explorer”
    4: Select “Games Explorer” when it appears and it should open.

    You can also manually browse to where the Football Manager 2011 is installed on your system and run the game from there. The default location is:

    C:/Program Files/Steam/Steam Apps/Common/Sports Interactive/Football Manager 2011

    In here you will see the game executable which is called “FM.exe” or simply “FM” if you are not viewing file extensions. You can create a shortcut to this file by right clicking the “FM.exe” file and selecting “Create Shortcut” you can then copy this shortcut to wherever you wish to move it.

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    ERROR: Cannot run game: Failed to set up graphics system, general crashes or game crashing when minimising

    Please download the following update from the Microsoft Direct X SDK:

    http://www.microsoft.com/downloads/e...2-438a3ba730ba

    Use the following settings in Direct-x Control Panel.

    Run the following tool:

    Start->Direct-X SDK->Direct-X Utilities->Direct-X Caps Viewer

    Ensure the Direct-X properties appear as the dialog below. Especially important to ensure the Enumerate Reference Rasterizer is checked.




    When downloading this file please use the Firefox browser as some people have encounter difficulties when using Internet Explorer.

    You should also check that you are running the latest graphics driver, you can do this by visiting the computer manufacturer website, or by visiting the graphics card manufacturing website.

    Also if you are running Steam, make sure this is not running when attempting to install
    Last edited by Neil Brock; 14-12-2010 at 13:02.

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    I am receiving an XML error when attempting to play the game or it’s crashing when I click on random players?

    First of all you need to turn on hidden files and folders.

    XP:
    My Computer
    'Tools'
    'Folder Options'.
    The go to the 'View' tab and select 'Show hidden files and folders'

    Windows Vista and Windows 7:
    My Computer
    'Organize'
    'Folder and Search Options'.
    The go to the 'View' tab and select 'Show hidden files and folders'

    Delete the following folder:

    XP:

    C:\Documents and Settings\<username>\Application Data\Sports Interactive\Football Manager 2011\Settings

    Vista/Win7:

    C:\Users\<username>\AppData\Roaming\Sports Interactive\Football Manager 2011\Settings

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    When launching the game you receive the following Error: “FM.exe application error. The application has failed to initialize correctly (0xC0150002). Click on OK to stop the application.”

    This can be resolved by updating DirectX and the Microsoft Dot.Net framework, please visit the following URL to download these:

    DirectX:
    http://www.microsoft.com/downloads/d...displaylang=en

    .NET Framework:
    http://www.microsoft.com/downloads/d...displaylang=en


    I Get Error S1001 When attempting to Install Microsoft Direct X SDK


    Make sure you DO NOT have Steam running when attempting to install this file, as it corrupts the install.

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    After Launching via Steam I get an error message saying "Football Manager 2011 has stopped working" or the game fails to Launch

    The most common fix for the game failing to launch is that you need to verify your skin cache. To do so, right click on the FM11 icon and then select:
    Properties -> Local files -> Verify integrity of game cache.

    Then you should update your DirectX, download and install from the following link: http://www.microsoft.com/downloads/d...displaylang=en

    This should solve the issue.

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    Installation Issues on Windows XP64 Bit.

    If you are having trouble with Windows XP 64bit then you should change compatibility mode to ‘Windows XP’, do this by:

    1 - Right-clicking on the game icon
    2 - Clicking properties
    3 - Change the compatibility mode to ‘Windows XP’

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    I installed through Steam and now I get an annoying block of colour on my screen (bottom right hand corner)

    In Steam click the icon "Settings", click the tab "in game" and untick the "enable steam community"

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    The game is running jerky but my graphics card should be able to handle this, what can I do?

    Or

    The game freezes or doesn't seem to run correctly, is there any way to rectify this?


    First of all make sure if you’re running from a laptop that it’s plugged in when running FM – if it’s not running from a power supply it may run in energy-saving mode which means less power dedicated to the graphics card.

    We’d also suggest making sure you have the least graphics card drivers installed.

    What drivers you need and where to download them from depends on your graphics drivers.

    Some Computer manufacturers insist you download drivers from their own sites. Please refer to the website of your computer manufacturer before reporting issues with graphics drivers.

    To verify your PCs graphics card chipset:

    For XP

    From the Windows desktop:
    - Click Start
    - Click Run
    - Type DXDIAG in the Open field
    - Click OK

    For Vista/Win 7
    - Click Start
    - In the search programs and files box, type DXDIAG
    - Press Enter

    This will launch the DirectX Diagnostic Tool. Click on the Display and Sound tabs. The upper left box headed ‘Devices’ shows the make and model of card; the right box headed ‘Drivers’ shows the driver version number.

    Here are the websites of the largest graphics cards and chipset manufacturers:

    Nvidia (Gforce/Legacy)
    http://www.nvidia.co.uk/Download/index.aspx?lang=en-uk

    ATI (Radeon)
    http://ati.amd.com/support/driver.html

    Intel (Onboard Chipsets)
    http://downloadcenter.intel.com/

    There are other manufacturers of graphics card drivers. If you can not find drivers for these cards they may have been discontinued. Please ask in this case as we may still be able to help.

    Driver download locations

    • ATI Drivers
    http://ati.amd.com/support/driver.html

    • Intel Drivers
    http://downloadcenter.intel.com/default.aspx

    http://www.intel.com/support/chipsets/sb/CS-020683.htm (Intel® 945 Express Chipset Family)

    • nVidia Drivers
    http://www.nvidia.com/Download/index.aspx?lang=en-us

    • SiS Drivers
    http://www.sis.com/download/agreemen...url=/download/

    If your driver does not appear on this list please contact us here - http://community.sigames.com/sendmessage.php

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    You are receiving the error: ‘This application has failed to start because saAuditMD.dll was not found. Re-installing the application may fix this problem’

    Please download the following file
    http://downloads.sigames.com/download/saAuditMD.zip

    After you have downloaded, unzip the file saAuditMD.dll and place in the following folder:

    C:\Program Files\Sports Interactive\Football Manager 2011

    You are receiving the error: This application has failed to start because saAuditMT2005.dll was not found. Re-installing this application may fix the problem'

    In this case, go to the following folder:

    C:\Program Files\Sports Interactive\Football Manager 2011

    Then rename the saAuditMT.dll file to saAuditMT2005.dll and this should resolve the issue.

    I've tried the solutions above and am getting a “saAuditMD.dll missing” error.

    This error often occurs because people copy or cut their FM.exe directly to the desktop

    Do not do this, always create a 'shortcut' and cut that to your desktop

    To create a desktop shortcut

    1. Navigate to the FM11 installation folder (C:\Program Files\Sports Interactive\Football Manager 2011)
    2. Right click on the FM11.exe icon
    3. Choose Send to Desktop (create shortcut)

    Note the Steam install can be found at this location:

    C:\program files\steam\steamapps\common\football manager 2011

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    White & Black Screen Issues

    There are three probable causes for you getting a white or black frozen screen upon starting the game.

    The First reason could be that your Cache files have become corrupted and deleting them will fix the issue.

    To do this follow either of these paths depending on your Operating System.

    Windows XP:
    C:\Users\<User Name\App Data\

    Vista and Windows 7:
    C:\Users\<User Name>\App Data\Roaming

    Once you can see inside those folders delete the Sports Interactive Folder.

    If you can’t see those folders you will have to make “Hidden” files viewable.

    For Vista and Windows 7:
    In a window, go to 'Organize'->'Folder and Search Options'->'View'-> and select 'Show hidden files and folders'.

    For XP:
    Make sure you are able to see hidden folders:
    When in a window, go to 'Tools'->'Folder Options'->'View'-> and make sure 'Show hidden files and folders' is selected.

    Also some users have reported getting around the 'Black Screen' issue by creating a new account on their version of Windows and starting the game through this user. We suggest doing so if the above advice does not work for you.

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    I get the message " d3dx9_41.dll not found"

    If you receive this message, update to the latest version of DirectX available from here:

    http://www.microsoft.com/games/en-US...s/directx.aspx

    If you continue to have issues with DirectX, there are further links below:

    DirectX End-User Runtime Web Installer
    http://www.microsoft.com/downloads/d...displaylang=en

    Or for the full package

    DirectX End-User Runtimes (August 2009)
    http://www.microsoft.com/downloads/d...1-442d8712d553

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    I have an SiS Graphics Card and it won't work:

    We had large issues with these cards for FM2009, however since then there has been a solution.

    If you update the drivers to VGA5.18 - http://majorgeeks.com/SiS_UniVGA5_Graphics_d5611.html (which was released in July this year), turn the detail in game down to ‘Low’ and we suggest slowing the match speed down to one notch under half-way.


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    I can't play the game due to an XML parsing error

    If you encounter the following:

    Invalid Token XML parsing error

    Try deleting the Settings folder from the following program path as detailed below:

    First of all you need to turn on the hidden files and folders:

    XP
    My Computer
    'Tools'
    'Folder Options'.
    The go to the 'View' tab and select 'Show hidden files and folders'

    Windows Vista and Windows 7:
    My Computer
    'Organize'
    'Folder and Search Options'.
    The go to the 'View' tab and select 'Show hidden files and folders':

    - Windows XP:

    My Computer -> Local Disk (C: -> Documents and Settings -> <username> -> Application Data -> Sports Interactive -> Football Manager 2011 -> Settings

    - Windows Vista / Windows 7:

    Computer -> Local Disk (C: -> Users -> <username> -> AppData -> Roaming -> Sports Interactive -> Football Manager 2011 -> Settings

    Please note saved progress may be lost.

    Once deleted restart your computer and try launching the game again.

    If you are unable to locate the folders please ensure that hidden folders are enabled as detailed below:

    - Click on Start
    - Select Control Panel
    - Select Folder Options*
    - Select View
    - Select Show Hidden files and folders

    *If Folder Options is not shown:

    Windows XP/Vista : Select Classic View from the Control Panel.
    Windows 7 : Select Large Icons from View By

    'not well informed (invalid token) at line 1 of profile. '


    It means one of your 'Profiles' has been corrupted. Shut down FM, delete the cache files and this should solve this issue (but you'll also lose stored profiles that are selectable from the drop down menu when you start a new game).

    Details on how to delete your cache files can be found below.


    "not well-formed (invalid token) at line 1 of last_saved_game.xml"

    The game says it cannot be loaded
    This can sometimes be resolved it by defragmenting the hard drive.
    Open and run Disk Defragmenter by doing the following:

    Windows XP

    1: Click “Start”
    2: Click “My Computer”
    3: Right Click the local Disk that contains the FM2011 installation.
    4: Go to “Tools”
    5: Click “Defragment Now”
    6: Click “Anylise”
    7: Click “Report” – Check to see if the saved game that is not loading is listed as having missing fragments.

    If it does have missing fragments then move the save to an external source (USB Memory Key, External Hard Drive) and try loading the game fro there. If the game works from the external source then running a full Defrag on the Drive should allow you to load it again. If not then your game is probably corrupted.

    Windows Vista and Windows 7

    1: Click “Start”
    2: Click “Computer”
    3: Right Click the local Disk that contains the FM2011 installation.
    4: Select “Preferences”
    5: Select “Tools”
    6: Select “Check Disk”
    7: Select “Start”

    If the Save Game was showing any missing fragments then try to load the game again as Check Disk would have attempted to fix the problem. If that does not work follow the steps from Windows XP. Copy the file to an external source and attempt to run it from there. If successful defrag the Hard Disk and then try again.

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    How to Carry out a Manual Uninstall on a PC

    To Remove the Game files follow these steps:

    Windows XP
    1: Open “My Computer”
    2: Navigate to “C:\Program Files\Sports Interactive

    Windows Vista and Windows 7
    1: Click “Start”
    2: Click “Computer”
    3: Navigate to “C:\Program Files\Sports Interactive

    If you have more than one version of the game installed (For example, you have FM2009 and/or FM2010 installed) and only wish to remove one then go into the Sports Interactive Folder and delete the folder of the game you wish to remove.

    Next you need to remove save games and other content, before following this step we recommend you back up any content you do not wish to lose, you can do this by copying your saved games to another location on your system.

    Your saved games are located here in the 'Games' folder.

    Windows XP:
    1: Open 'My Computer'
    2: Navigate to 'C:\Documents and Settings\<Name>\My Documents'

    Windows Vista and Windows 7:
    1: Click on 'Start'
    2: Click on 'Computer'
    3: Navagate to 'C:\Users\<Name>\Documents'

    Look for the Sports Interactive Folder and follow the same steps for the game files.

    Next remove your Cache and settings files:

    First of all you need to turn on hidden files and folders.

    Windows XP:
    1. Click on 'My Computer'
    2. Select 'Tools'
    3. Choose ''Folder Options'.
    4. Once there go to the 'View' tab and select 'Show hidden files and folders'

    Windows Vista and Windows 7:
    1. Click 'My Computer'
    2. Select 'Organize'
    3. Next Click 'Folder and Search Options'.
    4. Once there go to the 'View' tab and select 'Show hidden files and folders'

    When you have followed these steps you need to follow the instructions below:

    Windows XP:
    1. Open 'My Computer'
    2. Navigate to : 'Documents and Settings\<Username>\Application Data\'
    3. Go into the 'Sports Interactive' Folder.
    4. Delete the 'Football Manager 2011' Folder.

    Wndows Vista and Windows 7:
    1. Click 'Start'
    2. Click your username on the start Menu
    3. Click on 'AppData' and then 'Roaming'
    4. Go into the 'Sports Interactive' Folder
    5. Delete the 'Football Manager 2011' Folder.

    Finally you will need to edit your registry to remove information Sports Interactive stores there.

    Windows XP
    1. Click on 'Start'
    2. Click on 'Run'
    3. In the text prompt box type 'regedit'
    4. Navigate to: 'HKEY_LOCAL_MACHINE\Software\'
    5. Delete the 'Sports Interactive Ltd' Folder.

    Windows Vista and Windows 7
    1. Click on 'Start'
    2. In the search box type 'regedit'
    3. Navigate to: 'HKEY_LOCAL_MACHINE\Software\'
    4: Delete the 'Sports Interactive Ltd' Folder.

    Note: Please do not tamper with anything else in this folder, your registry is very sensitive and changing something could cause your computer to malfunction.

    Once all the steps above are complete your game will be completely uninstalled
    .

  20. #20
    Sports Interactive Neil Brock's Avatar
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    How do I delete my Cache files?

    First of all you need to turn on hidden files and folders.

    XP:
    My Computer
    'Tools'
    'Folder Options'.
    The go to the 'View' tab and select 'Show hidden files and folders'

    Windows Vista and Windows 7:
    My Computer
    'Organize'
    'Folder and Search Options'.
    The go to the 'View' tab and select 'Show hidden files and folders'

    Once this is done, follow the instructions below:

    Windows XP:
    1. Open “My Computer”
    2. Navigate to : “Documents and Settings\<Username>\Application Data\
    3. Go into the “Sports Interactive” Folder.
    4. Go to the “Football Manager 2011” Folder.
    5. Delete the 'cache' Folder found inside here.

    Windows Vista and Windows 7:
    1. Click “Start”
    2. Click your username on the start Menu
    3. Click on “AppData” and then “Roaming”
    4. Go into the “Sports Interactive” Folder
    5. Go to the “Football Manager 2011” Folder.
    6. Delete the 'cache' Folder found inside here.

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    How do I delete my Settings files?

    First of all you need to turn on hidden files and folders.

    XP:
    My Computer
    'Tools'
    'Folder Options'.
    The go to the 'View' tab and select 'Show hidden files and folders'

    Windows Vista and Windows 7:
    My Computer
    'Organize'
    'Folder and Search Options'.
    The go to the 'View' tab and select 'Show hidden files and folders'

    Once this is done, follow the instructions below:

    Windows XP:
    1. Open “My Computer”
    2. Navigate to : “Documents and Settings\<Username>\Application Data\
    3. Go into the “Sports Interactive” Folder.
    4. Delete the “Football Manager 2011” Folder.

    Windows Vista and Windows 7:
    1. Click “Start”
    2. Click your username on the start Menu
    3. Click on “AppData” and then “Roaming”
    4. Go into the “Sports Interactive” Folder
    5. Delete the “Football Manager 2011” Folder.

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    How to Delete your Registry Files

    Windows XP:
    1. Click “Start”
    2. Click "Run"
    3. Type in "Regedit"
    4. Go into the HKEY_CURRENT_USER Folder
    5. Go into the 'Software Folder'
    6. Delete the Sports Interactive Folder
    7. Go into the HKEY_LOCAL_MACHINE Folder
    8. Go into the 'Software Folder'
    9. Delete the Sports Interactive Ltd Folder

    Windows Vista and Windows 7:
    1. Click “Start”
    2. Type in the search box "Regedit"
    3. Go into the HKEY_CURRENT_USER Folder
    4. Go into the 'Software Folder'
    5. Delete the Sports Interactive Folder
    6. Go into the HKEY_LOCAL_MACHINE Folder
    7. Go into the 'Software Folder'

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    Sports Interactive Neil Brock's Avatar
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    Where can I find the Data Editor or Resource Archiver?

    If installed using the Offline activation method the game editor can be found at:

    Computer > Local Disk (C: > All Programs > Sports Interactive > Football Manager 2011 > Tools

    If installed using the STEAM activation method the game editor can be found at:

    Computer > Local Disk (C: > Program Files > Steam > steamapps > common > football manager 2011 > tools

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    MAC:



    MAC System requirements

    Minimum Spec: Intel Processor, OS X 10.5, Nvidia Geforce 7300 GT / ATI X1600 Radeon, 1GB System RAM, 4xDVD drive, 1024 x 768 32 Bit display, 2GB HD space, mouse, keyboard.

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    I am getting a permanent 'Processing Please Wait' message when getting to the Start Screen:

    You need to disable iDisk. Navigate to System Preferences\MobileMe\iDisk and click "Stop". The game should now run correctly.

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    Applying Updates

    There are two methods available for updating Football Manager 2011.

    The first method is from the launch menu under Check for Updates:
    The second method is to download the patch from the Football Manager website:
    Once downloaded (default location Downloads) double click on the file and follow the on screen instructions for installing the update.


    On screen confirmation will be provided at the end of the installation.

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    Identifying update version

    To manually confirm that the update has been applied go to Preferences from the launch menu.

    The Football Manager version is displayed on the top section of the navigation bar which can be crossed referenced with the title of the download file

    If you are experiencing issues downloading or installing the patch please submit a support ticket for further assistance.

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    Running with Jerky 3D

    If you meet the requirements and have the latest Apple Updates installed try changing the resolution and graphical 3D settings in-game:

    Select Preferences from the launch menu:

    Select Display & Sound:

    From the Windows Settings section:

    Select Windowed from Display Mode.

    From the 3D Settings section:

    Uncheck Enable 3D Match Cameras:

    From the 3D Settings section uncheck the following:

      • Show Player Names
      • Show Stadiums
      • Show Sky
      • Show Crowd
      • Enable Weather Effects

    Click on Confirm:

    If it appears smoother or does not crash to desktop, go back into the Display & Sound settings and one at a time adjust the Display Mode while increasing the details from Graphical Detail under 3D Settings until you find a satisfactory playing level.

    If you are still experiencing problems please submit a ticket through the support section for further assistance and advice.

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    Where are my Save games stored?

    The saved files for Football Manager 2011 are stored in the following directory:

    Finder\Macintosh HD\Documents\Sports Interactive\Football Manager 2011\Games

  30. #30
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    How Do I Uninstall the Game

    Advanced Uninstall

    This uninstall guide assumes earlier editions of Football Manager were and are still installed such as Football Manager 2009 and 2010

    If this is not the case please delete the Sports Interactive folder instead of the Football Manager 2011 folder as outlined in each individual step:


    1. Confirm that Football Manager has been removed from the Application folder:

    - Go to Finder
    - Go to Macintosh HD
    - Go to Application
    - Go to Sports Interactive
    - Go to Football Manager 2011
    - Delete all contents in this folder

    2. Remove from the Users section:

    - Go to Finder
    - Go to Macintosh HD
    - Go to Users
    - Go to Shared
    - Go to Sports Interactive
    - Go to Football Manager 2011
    - Delete all contents in this folder


    3. Remove from Documents save files:

    - Go to Documents
    - Go to Sports Interactive
    - Go to Football Manager 2011
    - Delete all contents in this folder

    * Save files are stored in the Game Folder located in Football Manager 2010 if you choose to create a backup.


    4. Remove from Preferences following the instructions below:

    - Go to Finder
    - Go to Macintosh HD
    - Go to Users
    - Go to yourhome (Shape of a house) folder
    - Go to Library
    - Go to Preferences
    - Go to Sports Interactive
    - Go to Football Manager 2011,
    - Delete all contents in this folder.


    5. Remove from Caches following the instructions below:

    - Go to Finder
    - Go to Macintosh HD
    - Go to Users
    - Go to yourhome (Shape of a house) folder
    - Go to Library
    - Go to Caches
    - Go to Sports Interactive
    - Go to Football Manager 2011,
    - Delete all contents in this folder.


    6. Remove from Logs following the instructions below:
    - Go to Finder
    - Go to Macintosh HD
    - Go to Users
    - Go to your home (Shape of a house) folder
    - Go to Library
    - Go to Logs
    - Go to Sports Interactive
    - Go to Football Manager 2011,
    - Delete all contents in this folder.

    Football Manager 2011 will now be removed from your Apple Mac.

  31. #31
    Sports Interactive Neil Brock's Avatar
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    Network games


    How to set-up a network game

    The following guide provides instructions for creating a game with multiple players across a network.

    In order to create a network game allowing multiple players to play against one another, one member must act as the host.

    Creating a game (Host):

    To allow other players to connect, the host (the person creating the game) needs to follow the instructions outlined below:
    -Select Preferences

    -Select Network

    -Enter a name for Server Name

    * A password is optional
    -Select Run as Server

    -Click Confirm

    -Start a New Game
    -Create a new manager profile and select a team to manage

    -Click on Save As… to save your process


    Joining a game (Client)

    After the host has created a game, other players, referred to as clients, can attempt to join the network game.

    To join the network game the client/s will need to follow the instructions outlined below:


    - Select Join Network Game
    - Select Join Other Server


    This step requires the IP Address of the host.

    To identify the IP Address of a computer follow the instructions below:

    Windows PC:

    ·Click the Start menu

    ·Select Programs

    ·Select Accessories

    ·Select Command Prompt

    ·Type ipconfig

    ·Press Enter

    Apple Macintosh:

    ·Click on System Preferences

    ·Select Network

    ·Select active connection
    - Enter the IP Address of Host
    - Click Ok
    - Once connected you will be prompted to add a manager profile:
    - Click on FM
    - Select Add New Manager
    - Create a new manager profile and select a team to manage

    The network game should now be established which can be confirmed by viewing the staff page from the information section for the club managed either by the host or client.

    Any other questions regarding playing the game online or in a LAN can be answered here - http://community.sigames.com/forumdi...p/20-FM-Online

  32. #32
    Sports Interactive Neil Brock's Avatar
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    Digital Download Versions:


    Activator crashing when attempting to create a new account on byteshield

    For this we suggest right clicking the setup.exe and go into preferences, make sure "admin rights" is ticked.

    If you continue to have problems, we suggest disabling your firewall briefly when activating. However please remember to re-enable once you have activated.

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    How do I find my dxdiag?

    1. Go to your Start Menu (Windows).
    2. XP: Click on Run in the Start Menu. Vista: On the bottom left there should be start search area. Type in Run then press Enter.
    3. Type in dxdiag then press Enter.
    4. Dxdiag window should open. If it asks you all sorts of license questions just say yes..
    5. On the bottom portion of the dxdiag window there should be a button that says Save All or something like that.
    6. Save the file as a txt document.

  34. #34
    Sports Interactive Neil Brock's Avatar
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    How do I delete my Editor Cache files?

    First of all you need to turn on hidden files and folders.

    XP:
    My Computer
    'Tools'
    'Folder Options'.
    The go to the 'View' tab and select 'Show hidden files and folders'

    Windows Vista and Windows 7:
    My Computer
    'Organize'
    'Folder and Search Options'.
    The go to the 'View' tab and select 'Show hidden files and folders'

    Once this is done, follow the instructions below:

    Windows XP:
    1. Open “My Computer”
    2. Navigate to : “Documents and Settings\<Username>\Application Data\
    3. Go into the “Sports Interactive” Folder.
    4. Go to the “Editor 2011” Folder.
    5. Delete the 'cache' Folder found inside here.

    Windows Vista and Windows 7:
    1. Click “Start”
    2. Click your username on the start Menu
    3. Click on “AppData” and then “Roaming”
    4. Go into the “Sports Interactive” Folder
    5. Go to the “Editor 2011” Folder.
    6. Delete the 'cache' Folder found inside here.

  35. #35
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    Script Error when attempting to enter activation code in Byteshield

    Start Windows Explorer (that is not the browser
    Click on local disk C
    Click on Program Files
    Click on Sports Interactive
    Click on Football Manager 2011
    Open ByteShield.ini with Notepad. Remove all text rows except the two top ones: [Client] and gui=Bsi10 and Click save.
    Remove two files: Profiles.xml and xxxxxx_sg_fm_10rc_decryptmod.lib (where xxxxx is your user name)
    Run as administrator
    Click on Football Manager 2011 from the start menu, desktop or other place
    In the first window, enter the Username and Password you choose at activation of the first computer (instead of creating a new user account). The system will recognize you and will not ask for your Digital Activation Code (DAC) as it already knows the DAC you specified at the original activation. Click “Ok” and Football Manager 2011 starts up.

  36. #36
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    Where can I find the data editor for the Mac on STEAM?

    Mac Steam: User > Library > Application Support > Steam > SteamApps > Common > Football Manager 2011 > Tools > Data Editor

    Non Steam: Applications > Sports Interactive > Football Manager 2011 > Tools > Data Editor
    Last edited by Neil Brock; 09-03-2011 at 18:52.

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    Making sure your laptop is running to its best Graphical Capabilities in laptops which are running 'Dual Graphics Cards'

    Can you please ensure you are running "Performance Mode" - which ensures you are using the more powerful Nvidia card. This is before starting the game.

    A good way to check in-game whether you are using this is go to the settings screen from the main menu and check how many "stars" your graphics are rated at. I would think you should get around 4 stars. Any lower, and its probably using the Intel graphics.

    In regards to switching to performance mode - you should see an Nvidia icon on the bottom right corner of your Windows desktop (next to the Clock). Right click this and it will give you the option to switch to performance mode. Try this rather than automatic mode.

  38. #38
    Sports Interactive Neil Brock's Avatar
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    Verify your cache whilst running the game through Steam

    Open Steam
    From the My Games tab, right-click on FM2011 and select Properties from the menu.
    Select the Local files tab and click the Verify integrity of game cache... button.
    Steam will verify the game cache files (GCF's) - this process may take several minutes.
    Once the process is completed, the Check Window will automatically exit.

    Now Restart Steam and verify Game Cache again, if there are any damaged files to should re-download them now.

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