Football Manager 2010 - Digital Download Purchase Options (NEW Mac Steam option)

[Lucho]

need to patch mate

Thanks!!
Enjoy the game

[forestfumbler]

With 2009 you had to right click in the Games Explorer but not with this version, and there's nothing that I can see in that folder

[Lucho]

With 2009 you had to right click in the Games Explorer but not with this version, and there's nothing that I can see in that folder

It was here in FM09: C:/program files/steam/steamapps/common/sports interactive/football manager 2009/tools/data editor

[xstux]

I've just bought this through eSellerate, downloaded (after receiving the link on the invoice) and started installation and the "software delivery wizard" has started which asked me to enter all my credit card details again and takes me to a checkout. I don't want to pay twice what's going wrong?

[Rhinocerous]

esellerate versions are almost guaranteed to be non-patched

[Rhinocerous]

I've just bought this through eSellerate, downloaded (after receiving the link on the invoice) and started installation and the "software delivery wizard" has started which asked me to enter all my credit card details again and takes me to a checkout. I don't want to pay twice what's going wrong?

You should be able to skip entering those details.

[bluemoon1992]

Do not patch
it already is if you patch you have to re install!

[bluemoon1992]

Do not patch
it already is if you patch you have to re install

[NPINOLT]

Check the first post in the first page of this thread for the mac purchase link.

Thank you
Downloading already 5 minutes to go

[NPINOLT]

i just finished downloading i'm about to uninstall 09 the demo and the remaining crappola ... before installing if anyone has any questions feel free to ask i'll check back regularly to help out if i can be useful

[Gordon Comstock]

anyone else with esellerate mac picking up a crash in late august?

I've done so loading up all of the english leagues with a large database and players from top clubs in every continent retained.

[Sampah Mel]

I downloaded from esellerate but the setup file just doesn't run! Anyone willing to help me? And yes, mine is a mac.

[Lucho]

I've just bought this through eSellerate, downloaded (after receiving the link on the invoice) and started installation and the "software delivery wizard" has started which asked me to enter all my credit card details again and takes me to a checkout. I don't want to pay twice what's going wrong?

I'm looking at the same screen. Any advice on what to do? I have my serial but don't know where to enter it? Keeps asking for my credit card, greedy eSellerate.

[Lucho]

I'm looking at the same screen. Any advice on what to do? I have my serial but don't know where to enter it? Keeps asking for my credit card, greedy eSellerate.

Ok, I just clicked on the "red circle" and the window closed and FM10 started. Thing is, it never asked me to enter the serial and the game is working. Is this all right?

[Rhinocerous]

I downloaded from esellerate but the setup file just doesn't run! Anyone willing to help me? And yes, mine is a mac.

Need more info on what's happening. Does the dock icon bounce when you double click? Does nothing at all happen? What's the file name? File size? etc... Specifics please

[NPINOLT]

i hope i'm not uninstalling 09 too early ? well i'll see when i get to that stage

[Sampah Mel]

Need more info on what's happening. Does the dock icon bounce when you double click? Does nothing at all happen? What's the file name? File size? etc... Specifics please

The file size is about 1.03 GB. The zip file is about 1.02 GB.
And it does not bounce on the dock, just as if nothing happened. This is a torture, having the game but cannot play it. I feel like I'm dying inside.

[Lucho]

The file size is about 1.03 GB. The zip file is about 1.02 GB.
And it does not bounce on the dock, just as if nothing happened. This is a torture, having the game but cannot play it. I feel like I'm dying inside.

Check other posts in the main forum relating to Mac. There is someone with a similar problem getting help.

[NPINOLT]

by any chance does any one of you know where i can get the tactics and trainings Guide book ?

[Sampah Mel]

None are relevant to my problem. Most of them are related to Windows 7. A few that concern Mac are the ones that managed to get into the installation window. I can't even get mine to do that.
FYI, mine is June 2009 MacBook Pro, Snow Leopard, 256mb GeForce 9400M, 4GB DDR3 RAM.

[Lucho]

None are relevant to my problem. Most of them are related to Windows 7. A few that concern Mac are the ones that managed to get into the installation window. I can't even get mine to do that.
FYI, mine is June 2009 MacBook Pro, Snow Leopard, 256mb GeForce 9400M, 4GB DDR3 RAM.

I meant this thread: http://community.sigames.com/showthread.php?t=159004

[NPINOLT]

Hey Lucho when you were installing you talked about it trying to charge you twice can you explain how you bypassed that because i'm at that stage and don't want them to charge me twice ... Thank you

[Lucho]

Hey Lucho when you were installing you talked about it trying to charge you twice can you explain how you bypassed that because i'm at that stage and don't want them to charge me twice ... Thank you

Sure, I just clicked on the "red circle" at the top left corner, to close the window. Then the game started. On the main screen, where you choose to start a new game or load, look at the bottom left corner where it says "activate". Click on that and enter the serial key that eSellerate gave you. That's what I did and it worked,

[NPINOLT]

Sure, I just clicked on the "red circle" at the top left corner, to close the window. Then the game started. On the main screen, where you choose to start a new game or load, look at the bottom left corner where it says "activate". Click on that and enter the serial key that eSellerate gave you. That's what I did and it worked,

Thanks a lot man.

[xstux]

I no longer get the eSellerate "software delivery wizard" but when the game loads I now get a message telling me that the disc isn't inserted!!! I don't have the disc because it's eSellerate purchase!!

[Lucho]

I no longer get the eSellerate "software delivery wizard" but when the game loads I now get a message telling me that the disc isn't inserted!!! I don't have the disc because it's eSellerate purchase!!

Did you install the patch? If you did, you have to uninstall the game, install again, and do not install the patch. It is already included in the game.

[SaintsCanada]

Any chance Gamers Gate will let me have my game that I've paid for any time soon?

[teodoro]

Any chance Gamers Gate will let me have my game that I've paid for any time soon?

i'm in the same condition...
A bit worried...

[kabajingai]

Damn you gamersgate. I'm assuming it will be operational from their office hours. Maybe another hour?

[iand123]

1 minute left from esellerate, pretty good connection speeds 850kb/sec

[MickeyBhoy80]

I really have no idea why I continue to rise to you, but, for one last time - there's no way to provide Mac pre-orders, so the link only goes live when the game is available. At a guess I'd say, oooh, somewhere around October 30th.



Actually, it should do, some time tomorrow.

hi wonder if u can helpi pre-loaded the game but it keeps givine me an error when trying to play.

i could play demo ok

[thelionsden1986]

Hi, Ive purchased, downloaded and installed through steam, all seems ok, but is there a way of starting the game up without going through steam?

[kabajingai]

Gamersgate is not exactly brilliant and it must suck unless you have a really good internet connection. Mine is 100mbs fibre-optic. The server keeps hanging. Its already stopped downloading four times now.

Overall its taken about 2 hours plus to download. I would say be warned unless your connection is up to scratch.

[Matt ex SEGA]

I have a 3.06 pentium 4, 73gb free hard drive space and 1gb of ram but when I play the match engine of fm10 it is incredibily jittery, also fm10 says that i only have one star for running the game and 0 for 3d performance. My graphics card is gforce 5600 (worked a charm on fm09). Can someone please tell me whats going wrong? Why is it so jittery?

Your Ram is basicly the problem.

2GB is the recomended minimum for most modern games.

Not sure that's the reason although I definitely suspect more would help.

Have you updated your graphics card drivers? I did, and it helped me.

not heard from matt for a while

I'm really sorry - I got locked out of the forums in the madness and I'm sick as a dog this week - my cold meds must have knocked me out at about 1am!

Still no download link @ gamersgate. The pirates are playing for 2 days. Nice work Sega. I know what I will do next year.

Thanks for that - you won't be here to tell us about it if this is how you carry on.

hi wonder if u can helpi pre-loaded the game but it keeps givine me an error when trying to play.

i could play demo ok

Need to know more about your system, the error, etc. Try posting more details in the technical support forum.

[psucolonel]

I just downloaded..installed the patch, but upon startup, there is no way to enter my ID code. It says the "disk was not found" what do I do?

[psucolonel]

OK, I got it going, but I paid twice for the same product. How do I go about getting a refund for one of them?

[mrazmerized]

Right I have downloaded the game from steam, exactly the same as i did last year but i am unable to install it.... when i go into my games it only shows FM09... Why? Cant find a refresh button and dont know why its not showing....

I have checked my account and it confirms i have purchased the game... I the latest steam client update so????

Please help guys...

[Matt ex SEGA]

I just downloaded..installed the patch, but upon startup, there is no way to enter my ID code. It says the "disk was not found" what do I do?

If you downloaded the game to purchase it, you don't need to patch. Reinstall....

[kabajingai]

If you downloaded the game to purchase it, you don't need to patch. Reinstall....

Ah bollocks.

[Matt ex SEGA]

Right I have downloaded the game from steam, exactly the same as i did last year but i am unable to install it.... when i go into my games it only shows FM09... Why? Cant find a refresh button and dont know why its not showing....

I have checked my account and it confirms i have purchased the game... I the latest steam client update so????

Please help guys...

Two suggestions;

- Post in technical forum here.
- Post on Steam's tech support forums.

Cheers

Matt

[Leopeo]

I've bought the D2D version which doesn't need patching (apparently), I'm just wondering how that will work with future patches?

[Matt ex SEGA]

Yep, sure will.

[Leopeo]

Yep, sure will.

As in D2D providing them or you guys? Never used D2D before...

[smoozles]

Hi Matt, if i bought the game for mac from ESellerate (https://store2.esellerate.net/store/...nePageCart.htm) digital download, do i need to have the image (dmg or iso) mounted to play after i set up the serial? or i can delete the image after the installation complete ,Best.

[Lucho]

Hi Matt,

Just a suggestion according to what I saw in the forums during the first hours after the Mac version was released. Maybe you could add to the first post of this thread (the one with the purchase links) the info that the eSellerate version is already patched and does not have to be patched. Seems like quite a few people patched it and couldn't start the game without uninstalling and reinstalling again. Maybe it could help the people that have not purchased the game yet.

[Lucho]

Hi Matt, if i bought the game for mac from ESellerate (https://store2.esellerate.net/store/...nePageCart.htm) digital download, do i need to have the image (dmg or iso) mounted to play after i set up the serial? or i can delete the image after the installation complete ,Best.

You don't need the image after installing. You can delete it. I'll keep it just in case I ever decide to reinstall so I don't have to download it again, but you do not need it to start the game, play or anything

[smoozles]

Is the mac version from ESellerate multilanguage? with portuguese language, no? thanks

[Lucho]

Is the mac version from ESellerate multilanguage? with portuguese language, no? thanks

Yes, at least in the preferences inside the game lots of languages are available, including portuguese.

[Revent]

I'm get error 1036 in Uniloc When try activate my game...........

[jobj17]

Out of all of these whats the best? (what one is being complained about less)

[acumennous]

Game was very good for me. No problems with anything.

[swen]

I bought game on D2D (downloadable version), pressed Checked update button, it said i need to install 10.1

After I launched game it demands DVD ! WTF ?!

[bluemoon1992]

On Jan the second it says i need to activate my game?
i paid the full ammount from esellerate..whats going on?
anyone had the same issue help much needed!

[aplewis]

Blimey, my post was moved quickly.

Has it been put in another thread? Or obliterated altogether?

[Lucho]

On Jan the second it says i need to activate my game?
i paid the full ammount from esellerate..whats going on?
anyone had the same issue help much needed!

Did you click on the "Activate" button on the start screen? You have to do that and enter the serial from eSellerate.

[msadler04]

I bought game on D2D (downloadable version), pressed Checked update button, it said i need to install 10.1

After I launched game it demands DVD ! WTF ?!

The game is already patched when you download so you dont need the patch, if you put the patch on like you have, it knackers it up.

Uninstall the game and re install (no need to add the patch and it will work fine)

[DJ]

Hi, some feedback: I checked gamersgate (at least there is one place where you are able to get the non-German game in a digital version whilst living in Germany, that's a positive), they charge 50 Euros.

So I decided to purchase from my usual guys in the UK, who will deliver me the DVD in a box for about 35 Euros.
15 Euros less for a delay of a few days (not counting the strikes ), that's easily worth the bit of waiting for me.

I have no idea about who determines what regarding pricing (SEGA, SI, retailers) and I realize SI are probably the last people in the chain who influence the price, but until pricing for the digital version gets more reasonable (instinctively, one would say that the price should be lower rather than higher), I will not consider this option.

[daredevilz87]

i need some help running FM2010 without going online with Steam. I have already purchased and download FM2010 with Steam but i could not run it without going online with Steam. Can you help me out? I remember that you said that I just need to go online with Steam for only once and I can play it without going online. Thanks

[chelito]

I´m one of the ARs, who chose to get the Download Version instead of getting it by post, but I haven´t got the doanload link yet. So I would like to know when I will get the link.

[Marinho]

can´t buy it via Steam here from Germany. Now, my question is : Will it be a problem registering a digital download from another seller, as well?

Wanted to get going, but before taking the risk i´d rather buy the boxed copy from amazon and wait till next weekend.

Anybody tried it yet from f.e. Germany ?

EDit : you have to play it via steam on the boxed version as well ? Now i´m really sceptical ...

[IrishUnsigned.com]

OK, I got it going, but I paid twice for the same product. How do I go about getting a refund for one of them?

If you paid by c/card, tell your credit card company AND the supplier that you think it was double charged, and it will be refunded if it was. Same goes for PayPal payments, in both cases tell the supplier as well as they can instantiate a cancellation whereas if they don;t, you have to wait for the billing period to end and then the payer instigates the refund

HTH

Ron, IrishUnsigned.com

[MickeyBhoy80]

Hi All,

A list of the places where you will be able to digitally download FM10 for PC.

STEAM - http://store.steampowered.com/app/34000/

IGN D2D - http://www.direct2drive.com/8483/pro...-Game-Download

GamersGate - http://www.gamersgate.co.uk/DD-FM201...l-manager-2010

Gamesplanet.com http://www.gamesplanet.com/UK/pc-gam...0-1545-15.html

For Mac, we are using ESellerate
You can buy it at https://store2.esellerate.net/store/...nePageCart.htm


Cheers

Matt (and Miles!)

Hi Matt,

I was wondering if you could advise me how I can turn football manager to offline playing and how this works, so that for example if I am out and dont have an internet connection that I can still play the game.

I was also wondering if you can advise me if football manager can be played on netbooks as I had previously installed my FM2009 on my netbook but it wouldnt let me play the game saying "unable to open full screen mode"

Mick

[steve_88]

MUCH HELP NEEDED!!!

I have bought and installed FM10 from direct2drive.

Its all installed fine and my computer spec is good for the game 2ghz processor dual core 3gb ram anxd 1244mb graphics

It runs so slowly it sounds like it has to read alot of info off my hardrive constantly and every few seconds ill press continue and nothing will happen for a minute.

Demo worked fine cant believe what a waste of 30 quid so far it cant surely run like this.

Any suggestions please do feel free to tell me.

Ive updated drivers, Java and defrag drive and done a disk clean up its a 4 month old laptop.

Mega PI**ed off!!

[Matt ex SEGA]

Hi Matt,

I was wondering if you could advise me how I can turn football manager to offline playing and how this works, so that for example if I am out and dont have an internet connection that I can still play the game.

I was also wondering if you can advise me if football manager can be played on netbooks as I had previously installed my FM2009 on my netbook but it wouldnt let me play the game saying "unable to open full screen mode"

Mick

Hey Mick,

Are you using Steam? If so, from the file menu, select "Offline mode" and you won't need to connect. Alternatively, if you have a disk and don't want to use Steam - just keep the disk in the drive.

As for netbooks - well, I guess it depends on the system spec and how it stacks up against the minimum. If you have a specific question start a thread in the tech forum or contact SEGA customer services for advice.

Cheers

MUCH HELP NEEDED!!!

I have bought and installed FM10 from direct2drive.

Its all installed fine and my computer spec is good for the game 2ghz processor dual core 3gb ram anxd 1244mb graphics

It runs so slowly it sounds like it has to read alot of info off my hardrive constantly and every few seconds ill press continue and nothing will happen for a minute.

Demo worked fine cant believe what a waste of 30 quid so far it cant surely run like this.

Any suggestions please do feel free to tell me.

Ive updated drivers, Java and defrag drive and done a disk clean up its a 4 month old laptop.

Mega PI**ed off!!

Sounds unusual. Update your DirectX, make sure you don't have a viruschecker or anything else running in the background, and if all else fails talk to Customer Services - they should sort you out. It seems unlikely that the demo would work fine and the main game wouldn't but without knowing more about your system, and being more technically competent than I am, there's no definitive way of saying.

[Sbn600]

Considering how to do backup, I have a quick question: I bought the game through eSellerate for Mac (fantastic game, by the way!). If the game gets deleted from my hard drive for some reason, will I be able to install it again using the installer and the serial number I got from eSellerate or does the serial number only work once?

[eduardoe]

HELP PLEASE

I have downloaded FM2010 from GamersGate.
Installed the game...activated, and it started.

Then, I donwloaded the patch, installed it. Now, when i start the game it says that I do not have the CD!!!

Can anyone help me?

Thanks.

[Matt ex SEGA]

HELP PLEASE

I have downloaded FM2010 from GamersGate.
Installed the game...activated, and it started.

Then, I donwloaded the patch, installed it. Now, when i start the game it says that I do not have the CD!!!

Can anyone help me?

Thanks.

The Gamersgate download already had the patch applied. Uninstall, reinstall, DON'T patch, you'll be fine.

[Sbn600]

Considering how to do backup, I have a quick question: I bought the game through eSellerate for Mac (fantastic game, by the way!). If the game gets deleted from my hard drive for some reason, will I be able to install it again using the installer and the serial number I got from eSellerate or does the serial number only work once?

Any comments on this, Matt?

[ashp]

Probably a stupid question but the box set is mac/pc right? I bought via steam this year and I also have a mac laptop thanks to work. Is there any chance I can obtain a mac version on the basis of having paid for the pc steam version? I expect not, but I'm not buying twice and I'd love to play on the train!

[phnompenhandy]

Owing to the postal strike in England delaying my game from zavvi fo rI don't know how long, I'm bracing myself to pay top dollar for a digital download.

I've had recurrent nightmares with Steam and won't go there again, and GamesPlanet say that won't download to Asia, so that just leaves GamersGate.

Can anyone recommend this to me, given that internet connections here are slow and unreliable. I'm prepared to wait 4 or 6 hours for the download, but will it be okay of the connection breaks mid-way? When I pay and download the game will it just live in my computer for me to play off-line or online without interference, or will it try to inveade and take over my life like Steam, telling me to reinstall and all that hell?

Thanks in advance.

[kjromao]

Any info on digital downloads from Japan? I've tried so many places but it just doesn't seem to work.

[jayahr]

Will any of those download sites 'sell' to Germany?

I tried with 2D2 but then it said "Error! The download is country restricted on your IP" and Steam didn't show me FM10 as an option (actually nearly downloaded FIFA Manager 10 instead by mistake ).
The others didn't warn me but I'm afrauid there the error message will come only after I paid

So anything I can do?

edit: Problem solved GamersGate works

[Marinho]

Hi, can i register it on a german PC without problems when buying via gamersgate ? (can´t buy via steam)

[Lordy9]

How many pc's can i use the game on? and how do i go about setting it up on my laptop when i have already set it up on my pc?

[Magicz]

Hi,
I'm not the best with computers but I have just purchased a new shiny HP laptop with all the requirements to meet my needs. However, I dont have a copy of FM 2010 and after last year, when my computer crashed after installing steam and had to be repaired I am not sure what to do. I have heard that buying a boxed copy of the game does not require steam but the digital download needs something else. I am not sure if I should just buy the boxed version or download it. If I buy the boxed copy I know that I will have to keep the disc in the drive and that is not a problem but does this still cause problems? Please answer because I cant live on my FM 08!

[s28]

my game on fm 2010 is crashing and file is showing the directory crash dump after selecting the leagues and then going to loading the game. please can you give a fix for the crash on fm2010
salman

[jayahr]

Hi, can i register it on a german PC without problems when buying via gamersgate ? (can´t buy via steam)

Registering worked with no problems.

[Revent]

Matt, how many activations for digital download version? I used one activation, and at the second attempt to get this error:
"It appears this license key is over its device limit. The key is currently active on too many computers. Error code: -1004"

[BoobyBlah]

Hey quick question, possibly has been asked already but there are wayy too many posts in here to read them all.

I am about to purchase this through eSellerate. My question is, if I was to buy a new Mac in the near future, would I have to pay for it and download it again, since I don't have a disk or what?

Thankss

also, I'm trying to activate my copy now, how many digits should the serial be? I'm copying and pasting it, but it says there's an incorrect amount of digits.

[Pope of Pot, King of Nothing]

Just want to pop my head in and say that GamersGate is absolute rubbish. 15kb/s for a 1.2 GB game? ETA 14 hours+

[Ettore Gabrielli]

I buied Football Manager 2010 from GamersGate.
First, after downloaded the installation programma, Install Anywhere arrived at 38% of installation then stopped and close, without any message.

I re-dowloaded all, but now at 99% I.A. ask me for another units where install , everty time, also if I set another folder o another driver...

I buied a game but i haven't a game! I'm very angry about this!

Anyone knows how resolve this problem??

[Matt ex SEGA]

Considering how to do backup, I have a quick question: I bought the game through eSellerate for Mac (fantastic game, by the way!). If the game gets deleted from my hard drive for some reason, will I be able to install it again using the installer and the serial number I got from eSellerate or does the serial number only work once?

I'm not an expert on that - will ask someone to come and help - but if it gets deleted you still own it so it should work.

Probably a stupid question but the box set is mac/pc right? I bought via steam this year and I also have a mac laptop thanks to work. Is there any chance I can obtain a mac version on the basis of having paid for the pc steam version? I expect not, but I'm not buying twice and I'd love to play on the train!

Box is Mac / PC. Steam is PC only I'm afraid.

Owing to the postal strike in England delaying my game from zavvi fo rI don't know how long, I'm bracing myself to pay top dollar for a digital download.

I've had recurrent nightmares with Steam and won't go there again, and GamesPlanet say that won't download to Asia, so that just leaves GamersGate.

Can anyone recommend this to me, given that internet connections here are slow and unreliable. I'm prepared to wait 4 or 6 hours for the download, but will it be okay of the connection breaks mid-way? When I pay and download the game will it just live in my computer for me to play off-line or online without interference, or will it try to inveade and take over my life like Steam, telling me to reinstall and all that hell?

Thanks in advance.

I'd wait for Zavvi if I was you - no-one can guarantee you a digital download at the pace you request because the absolutely key part of it is obviously the line into your computer. But then, I think you know that already, Andy...

Any info on digital downloads from Japan? I've tried so many places but it just doesn't seem to work.

Not sure but I think Gamersgate works?

Hi, can i register it on a german PC without problems when buying via gamersgate ? (can´t buy via steam)

Yes according to other posts.

How many pc's can i use the game on? and how do i go about setting it up on my laptop when i have already set it up on my pc?

If you use Steam just install Steam on each machine and log in when you want to play...

Hi,
I'm not the best with computers but I have just purchased a new shiny HP laptop with all the requirements to meet my needs. However, I dont have a copy of FM 2010 and after last year, when my computer crashed after installing steam and had to be repaired I am not sure what to do. I have heard that buying a boxed copy of the game does not require steam but the digital download needs something else. I am not sure if I should just buy the boxed version or download it. If I buy the boxed copy I know that I will have to keep the disc in the drive and that is not a problem but does this still cause problems? Please answer because I cant live on my FM 08!

Not really sure what your question is. The boxed version doesn't need any form of activation as long as you keep the disk in the drive.

my game on fm 2010 is crashing and file is showing the directory crash dump after selecting the leagues and then going to loading the game. please can you give a fix for the crash on fm2010
salman

Can you head over to the tech forum please and report your issue there?

Matt, how many activations for digital download version? I used one activation, and at the second attempt to get this error:
"It appears this license key is over its device limit. The key is currently active on too many computers. Error code: -1004"

Good question - SEGA Customer Services are the best people to help you out with this.

Hey quick question, possibly has been asked already but there are wayy too many posts in here to read them all.

I am about to purchase this through eSellerate. My question is, if I was to buy a new Mac in the near future, would I have to pay for it and download it again, since I don't have a disk or what?

Thankss

also, I'm trying to activate my copy now, how many digits should the serial be? I'm copying and pasting it, but it says there's an incorrect amount of digits.

No idea on the serial key - SEGA Customer Services for that one. No, you wouldn't have to buy again, in answer to your other question.

Just want to pop my head in and say that GamersGate is absolute rubbish. 15kb/s for a 1.2 GB game? ETA 14 hours+

I've heard of a couple of people struggling but that does seem very slow compared to most. Sorry.

I buied Football Manager 2010 from GamersGate.
First, after downloaded the installation programma, Install Anywhere arrived at 38% of installation then stopped and close, without any message.

I re-dowloaded all, but now at 99% I.A. ask me for another units where install , everty time, also if I set another folder o another driver...

I buied a game but i haven't a game! I'm very angry about this!

Anyone knows how resolve this problem??

Customer Services for a start - I don't really understand what you're saying the error is. Sorry.

[Pope of Pot, King of Nothing]

Yeah. Gamersgate have numerous threads for different games where people complain about poor quality. It generally looks like it's international customers though, and gamersgate have said this is a known issue and they're looking into acquiring a US based server at Christmas 09.

Basically, if you're not in Europe - I'd look elsewhere. Until Christmas, anyway.

[EiNZTEiN]

Just bought it via eSellerate (for Mac) and chose USD which, at the current rate, makes the game cost me ~20€! Now that's a good deal...

[Lobaeux]

matt,
I've got a huge problem, that no one else at SI seems to be able to help me with.
I received my receipt from with my serial number on it. I try to activate, but the game continues to tell me it's a corrupt key. I've sent a couple of emails to Marc Duffy, but haven't received any emails back from him yet. I emailed Anthony, he's been as helpful as he could be, but I don't think it's his department. Esellerate only sent me an email back, saying they're only the purchasing agent, and don't have anything to do with the key.
I can't activate the game, it won't let me progress any further, and I'm starting to feel some frustration.
Can you help? When I try to put the serial number in, whether it be typing or pasting, I get this message:

The serial number validation failed. Please ensure you entered the correct serial number. Retrieved corrupt key.

Any help?
Thanks,
Joe

[Matt ex SEGA]

Hello,

Have you already tried SEGA customer services for this? http://help.sega.com/?group=englishuk&t=EnglishUK

Cheers

Matt

[Lobaeux]

Matt, not yet. I'll try them. I've sent two emails to esellerate and Marc Duffy asking for new keys and I've just started a re-download, but with my superslowmo internet connection, it'll be a good day and a half before I get the setup downloaded. I'll try the SEGA customer service and see what they say. Thanks!

[Matt ex SEGA]

Do that - they should be able to help.

[jayahr]

Yeah. Gamersgate have numerous threads for different games where people complain about poor quality. It generally looks like it's international customers though, and gamersgate have said this is a known issue and they're looking into acquiring a US based server at Christmas 09.

Basically, if you're not in Europe - I'd look elsewhere. Until Christmas, anyway.

Downloaded from them at an average of 600k per sec
Germany.

[begilsson]

Anybody know how to deactivate the game?

[EiNZTEiN]

Matt-

I own both a Mac and a PC. I bought the game via eSellerate for Mac. Can I use that key on Steam and have FM10 installed both on my PC and Mac?

Thanks.

[Lobaeux]

Nothing yet from the Sega Customer Service, but I believe I have found the problem. Esellerate, in their activation process, receives an Installation ID from the computer the software is going to be installed on. I believe my internet connection was too slow and timed-out during that process. Where can I find this Installation ID? I could manually activate it through the esellerate website.
Thanks, hoping this well finally work.

[Matt ex SEGA]

Anybody know how to deactivate the game?

Speak to the supplier that you purchased it from, I think?

Matt-

I own both a Mac and a PC. I bought the game via eSellerate for Mac. Can I use that key on Steam and have FM10 installed both on my PC and Mac?

Thanks.

That's a great question - I honestly don't know, but I'll ask.

Nothing yet from the Sega Customer Service, but I believe I have found the problem. Esellerate, in their activation process, receives an Installation ID from the computer the software is going to be installed on. I believe my internet connection was too slow and timed-out during that process. Where can I find this Installation ID? I could manually activate it through the esellerate website.
Thanks, hoping this well finally work.

Again, not sure - hopefully CS have got in contact now.

[Lobaeux]

No word yet from Sega.

[Lobaeux]

Sorry, SEGA still hasn't gotten back to me. It's been 4 days now. I'm not holding out hope SEGA can or will even be able to help me.
I've got a corrupt serial key. The one sent to me isn't working, all I need is a new key. I can deal with having to turn my internet off everytime I go to start the game, but the activation is starting to bug me. It's just a bad key, I just need a new one.

[Matt ex SEGA]

PM me your email and your ticket number please.

[philleeds1407]

Hi Gents, can anyone help please?

We have bought FM2010 yesterday and my brother has installed it via steam on his laptop. I now want to instal it on mine and steam tells me the activation code has been used and it wont let me download it.

Surely I dont need to buy the game as well, and we can instal it on 2 computers in the same house ?

Thanks

[Lobaeux]

Matt, they returned my email yesterday, but said they couldn't help. I'd need to go through the retailer. Marc Duffy is helping me out, hopefully he can straighten things out. Thanks.

[Matt ex SEGA]

Ok - please let me know if this doesn't happen overnight and I'll try and fix tomorrow when back in the office.

[yugi]

I want to change kit style. (3d) (belly style : )

Please SI change it.

Think it....