just got the game but have a problem.

just got the game in today, i tried installing through steam first but it didnt work so installed normally and it has now worked, however when i open up the game it goes through all the stuff like the sports interactive badge, kick racism out of football, but then a clock like thing appears at the bottom right with an L next to it and nothing happens.

does anyone know how to fix this?

do i just need to install the patch? if so do i need to install both 9.1.0 and 9.2.0 or do i just skip straight to the 2nd one?

thanks in advance

In terms of patches you only need te second one, all the cahnges from 9.1 are in 9.2 as well.

As for the other problem the L should flash into the word loading. How long does it stay like that for? What are your computer specs?

it was like that for 10 minutes so i just closed it. the demo worked perfectly for me after i downloaded that update from microsoft.

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System Information

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Time of this report: 11/17/2008, 18:25:07

Machine name: MALCOLM-66D857E

Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.080814-1233)

Language: English (Regional Setting: English)

System Manufacturer: LENOVO

System Model: 8253BAG

BIOS: Award Modular BIOS v6.00PG

Processor: Intel® Celeron® CPU 3.06GHz

Memory: 992MB RAM

Page File: 611MB used, 1777MB available

Windows Dir: D:\WINDOWS

DirectX Version: DirectX 9.0c (4.09.0000.0904)

DX Setup Parameters: Not found

DxDiag Version: 5.03.2600.2180 32bit Unicode

------------

DxDiag Notes

------------

DirectX Files Tab: No problems found.

Display Tab 1: No problems found.

Sound Tab 1: No problems found.

Music Tab: No problems found.

Input Tab: No problems found.

Network Tab: No problems found.

--------------------

DirectX Debug Levels

--------------------

Direct3D: 0/4 (n/a)

DirectDraw: 0/4 (retail)

DirectInput: 0/5 (n/a)

DirectMusic: 0/5 (n/a)

DirectPlay: 0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow: 0/6 (retail)

---------------

Display Devices

---------------

Card name: SiS Mirage Graphics

Manufacturer: SiS

Chip type: SiS 661

DAC type: Internal

Device Key: Enum\PCI\VEN_1039&DEV_6330&SUBSYS_100A17AA&REV_00

Display Memory: 32.0 MB

Current Mode: 1024 x 768 (32 bit) (60Hz)

Monitor: Plug and Play Monitor

Monitor Max Res: 1600,1200

Driver Name: SiSGRV.dll

Driver Version: 6.14.0010.3860 (English)

DDI Version: 9 (or higher)

Driver Attributes: Final Retail

Driver Date/Size: 9/22/2008 05:47:04, 3473920 bytes

WHQL Logo'd: Yes

WHQL Date Stamp: n/a

VDD: n/a

Mini VDD: sisgrp.sys

Mini VDD Date: 9/22/2008 05:42:32, 323584 bytes

Device Identifier: {D7B71ED9-2070-11CF-0E7B-0030A1C2CB35}

Vendor ID: 0x1039

Device ID: 0x6330

SubSys ID: 0x100A17AA

Revision ID: 0x0000

Revision ID: 0x0000

Video Accel: ModeMPEG2_D ModeMPEG2_C ModeMPEG2_A ModeMPEG1_A

Deinterlace Caps: n/a

Registry: OK

DDraw Status: Enabled

D3D Status: Enabled

AGP Status: Enabled

DDraw Test Result: Not run

D3D7 Test Result: Not run

D3D8 Test Result: Not run

D3D9 Test Result: Not run

-------------

Sound Devices

-------------

Description: Realtek AC97 Audio

Default Sound Playback: Yes

Default Voice Playback: Yes

Hardware ID: PCI\VEN_1039&DEV_7012&SUBSYS_100A17AA&REV_A0

Manufacturer ID: 1

Product ID: 100

Type: WDM

Driver Name: ALCXWDM.SYS

Driver Version: 5.10.0000.6230 (English)

Driver Attributes: Final Retail

WHQL Logo'd: Yes

Date and Size: 3/8/2007 14:34:46, 4027840 bytes

Other Files:

Driver Provider: Realtek Semiconductor Corp.

HW Accel Level: Full

Cap Flags: 0xF5F

Min/Max Sample Rate: 8000, 192000

Static/Strm HW Mix Bufs: 26, 23

Static/Strm HW 3D Bufs: 26, 23

HW Memory: 0

Voice Management: No

EAX 2.0 Listen/Src: Yes, Yes

I3DL2 Listen/Src: Yes, Yes

Sensaura ZoomFX: No

Registry: OK

Sound Test Result: Not run

---------------------

Sound Capture Devices

---------------------

Description: Realtek AC97 Audio

Default Sound Capture: Yes

Default Voice Capture: Yes

Driver Name: ALCXWDM.SYS

Driver Version: 5.10.0000.6230 (English)

Driver Attributes: Final Retail

Date and Size: 3/8/2007 14:34:46, 4027840 bytes

Cap Flags: 0x41

Format Flags: 0xFFF

-----------

DirectMusic

-----------

DLS Path: D:\WINDOWS\SYSTEM32\drivers\GM.DLS

DLS Version: 1.00.0016.0002

Acceleration: n/a

Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port

Realtek AC97 Audio, Software (Kernel Mode), Output, DLS, Internal

Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal

Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal

Registry: OK

Test Result: Not run

-------------------

DirectInput Devices

-------------------

Device Name: Mouse

Attached: 1

Controller ID: n/a

Vendor/Product ID: n/a

FF Driver: n/a

Device Name: Keyboard

Attached: 1

Controller ID: n/a

Vendor/Product ID: n/a

FF Driver: n/a

Poll w/ Interrupt: No

Registry: OK

-----------

USB Devices

-----------

+ USB Root Hub

| Vendor/Product ID: 0x1039, 0x7001

| Matching Device ID: usb\root_hub

| Service: usbhub

| Driver: usbhub.sys, 8/4/2004 12:00:00, 57600 bytes

| Driver: usbd.sys, 8/4/2004 12:00:00, 4736 bytes

----------------

Gameport Devices

----------------

------------

PS/2 Devices

------------

+ Standard 101/102-Key or Microsoft Natural PS/2 Keyboard

| Matching Device ID: *pnp0303

| Service: i8042prt

| Driver: i8042prt.sys, 8/4/2004 12:00:00, 52736 bytes

| Driver: kbdclass.sys, 8/4/2004 12:00:00, 24576 bytes

|

+ Terminal Server Keyboard Driver

| Matching Device ID: root\rdp_kbd

| Upper Filters: kbdclass

| Service: TermDD

| Driver: termdd.sys, 8/4/2004 01:01:08, 40840 bytes

| Driver: kbdclass.sys, 8/4/2004 12:00:00, 24576 bytes

|

+ HID-compliant mouse

| Vendor/Product ID: 0x04B3, 0x310C

| Matching Device ID: hid_device_system_mouse

| Service: mouhid

| Driver: mouclass.sys, 8/4/2004 12:00:00, 23040 bytes

| Driver: mouhid.sys, 8/4/2004 12:00:00, 12160 bytes

|

+ Terminal Server Mouse Driver

| Matching Device ID: root\rdp_mou

| Upper Filters: mouclass

| Service: TermDD

| Driver: termdd.sys, 8/4/2004 01:01:08, 40840 bytes

| Driver: mouclass.sys, 8/4/2004 12:00:00, 23040 bytes

----------------------------

DirectPlay Service Providers

----------------------------

DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)

DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)

DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)

DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)

Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.2180)

IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.2180)

Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.2180)

Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.2180)

DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not run

DirectPlay Test Result: Not run

Registry: OK

-------------------

DirectPlay Adapters

-------------------

DirectPlay8 Serial Service Provider: COM1

DirectPlay8 TCP/IP Service Provider: Local Area Connection 2 - IPv4 -

DirectPlay8 TCP/IP Service Provider: DialBB - IPv4 -

DirectPlay8 TCP/IP Service Provider: The Internet (2) - IPv4 -

-----------------------

DirectPlay Voice Codecs

-----------------------

Voxware VR12 1.4kbit/s

Voxware SC06 6.4kbit/s

Voxware SC03 3.2kbit/s

MS-PCM 64 kbit/s

MS-ADPCM 32.8 kbit/s

Microsoft GSM 6.10 13 kbit/s

TrueSpeech 8.6 kbit/s

-------------------------

DirectPlay Lobbyable Apps

-------------------------

------------------------

Disk & DVD/CD-ROM Drives

------------------------

Drive: C:

Free Space: 152.4 GB

Total Space: 152.6 GB

File System: NTFS

Model: SAMSUNG SP1654N

Drive: D:

Free Space: 26.0 GB

Total Space: 72.0 GB

File System: FAT32

Model: HDS728080PLA380 40Y9028LEN

Drive: E:

Model: HL-DT-ST RW/DVD GCC-4482B

Driver: d:\windows\system32\drivers\cdrom.sys, 5.01.2600.2180 (English), 8/4/2004 12:00:00, 49536 bytes

its working now after downloading the patch