Ness Posted January 1, 2009 Share Posted January 1, 2009 I have tried to send pm to the two person but their inbox has reached limit and I don't know where I can seek support... anyone can help me? Link to post Share on other sites More sharing options...
Frankie 7 Posted January 1, 2009 Share Posted January 1, 2009 At the top of this section there is quite a bt of info. http://community.sigames.com/showthread.php?t=60817 Thats one link for activation Q&A. Link to post Share on other sites More sharing options...
Ness Posted January 1, 2009 Author Share Posted January 1, 2009 Please, I have tried all mean that I can do but it still can not work, Would you please direct me? Link to post Share on other sites More sharing options...
Frankie 7 Posted January 1, 2009 Share Posted January 1, 2009 Please, I have tried all mean that I can do but it still can not work, Would you please direct me? The search function shows up tons of stuff relatiing to problems activating: Originally Posted by Marc Duffy IF YOU ARE EXPERIENCING ONE OF THESE ISSUES – PLEASE READ When I try to activate, it says I'm not connected to the internet / other activation problems OR Error: You are receiving the Error ‘Product Key already Active’ message OR I’m receiving the Error [-10] what can I do? OR You are receiving a [-703] error: ‘We were unable to process your unlock request. To receive a new key please visit sigames.com’ OR You are receiving an Error [-821] OR Error: You are receiving the Error [-51] / [-52] message OR You receive the ‘Error: Application was unable to connect to the internet. Please check your connection.’ We have created a small application that should help anybody having trouble activating the game online, successfully activate. Please follow the steps in order and if you do experience problems, please report at which step you encountered the problem and any associated error messages. Step 1 – Download the file from http://www.footballmanager.com/fixv2.zip Step 2 – Unzip the contents of the archive to your desktop. Step 3 – Double click the FM09Fix.exe file. Note the screen shot below. Step 4 – Extract the files to a convenient location, pressing Install will place them on the desktop, this is the default behaviour. Two files will be extracted – Launcher.exe and Activator.exe Step 5 – Please double click Launcher.exe and you will see a dialog box prompting you for your license key Step 6 – Enter your license key into the dialog. Remember – to check your key at http://keycheck.fm2009.softanchorinsight.com Step 7 – Press OK - then wait 30-60 seconds and you will receive a second message. If you are successful – the message will read: Activation completed successfully. Please try to run the game If you get this message, open the game and run it. If the activation fails, the message will read something like: Activation failed with error: -1003. Please make sure you use the correct key and try again. The number in this message will help us understand the problem. For example, In this case the number -1003 indicates that your license key is invalid. If the error is -1003 enter your license key into the form at: http://keycheck.fm2009.softanchorinsight.com If it is something besides -1003, please send Muzchap or JMordetsky a PM via the www.sigames.com forums and they will do their best to help! Here's another thread: http://community.sigames.com/showthread.php?t=63556 Search results: http://community.sigames.com/search.php?searchid=673506 Or you could post in technical issue's section for further help. Link to post Share on other sites More sharing options...
Ness Posted January 1, 2009 Author Share Posted January 1, 2009 I've posted in technical forum but no reply, I truely feel that the keycode is wrong on the back of user guild Link to post Share on other sites More sharing options...
Frankie 7 Posted January 1, 2009 Share Posted January 1, 2009 I've posted in technical forum but no reply, I truely feel that the keycode is wrong on the back of user guild Have you looked through the help threads? Because there is a little bit of software that you can use to make sure you have the proper key code typed in. Your better of searching mate because they may not answer as this question has been answered tons of times. And also it is new years day and some of the staff may be taking it easy today. Link to post Share on other sites More sharing options...
Ness Posted January 1, 2009 Author Share Posted January 1, 2009 Thank you for your help. I've already gone to the website to check my key but the result is negative, I check some previous post similar to my case and there is no solution (at least I can not see any positive feedback) I've just bought this game today and I think I can play during the holiday time but...really disappointed Link to post Share on other sites More sharing options...
Matt ex SEGA Posted January 1, 2009 Share Posted January 1, 2009 http://community.sigames.com/showthread.php?t=65715 If the advice in here fails you should try contacting Customer Services. Link to post Share on other sites More sharing options...
Ness Posted January 3, 2009 Author Share Posted January 3, 2009 I have sent the issue to errors@uniloc.com and wait whole day but no feedback for me, do you have any advice for me? I just want to play the game....why so bad luck for me these day. Link to post Share on other sites More sharing options...
Chris Ritchie Posted January 3, 2009 Share Posted January 3, 2009 If none of the fixes work for you I'd suggest getting in contact with SEGA Customer Services. To be honest, I wouldn't expect a prompt response from Uniloc at this time of year because their staff may well still be on holiday. Link to post Share on other sites More sharing options...
Ness Posted January 3, 2009 Author Share Posted January 3, 2009 Thank you Chris, I have just sent the issue to Sega CS, hope can fix it soon... Link to post Share on other sites More sharing options...
Ness Posted January 4, 2009 Author Share Posted January 4, 2009 I have not received any feedback from Sega CS/Steam/Uniloc yet.....would you please advise me the fastest way which can solve this problem? Link to post Share on other sites More sharing options...
CrashOverride Posted January 4, 2009 Share Posted January 4, 2009 As Chris said dont expect a fast response as most of the sega cs team are probably still on holiday. I would imagine you will get a response monday or tuesday once they are fully staffed again. Link to post Share on other sites More sharing options...
Arkim Posted January 4, 2009 Share Posted January 4, 2009 Ness, I'm in the same boat as you. My product key worked when installing on my Desktop PC and I've been playing it without problems. However I decided last night to install it on my notebook as I will be traveling soon, to my surprise it tells me my key code is not valid. Needless to say, I went ballistic. I have tried all the methods and none work. Link to post Share on other sites More sharing options...
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