another problem!!!

got the game the day it came out and tonight randomly stopped working on me. Im trying to run the game and a window appears asking for my product key and says about online activation. i enter my product key but it doesnt work and a message appears saying " we were unable to process your unlock request. To receive a new key please visit http://sigames.com.

Error: [-821]

what the hell is this about surely any problems with activation would of happened the 1st time i played it???

any help on this problem would be very much appreciated

You are receiving an Error [-821]

Scenario: Install and activate with activation code on Steam and it works then launch the game, SoftAnchor asking to re-enter activation code.

Fix: You need to delete the certificates and re-activate the game

1) On receiving the error, please uninstall the game

2) Please navigate to the following directory:

XP users: C:\Documents and Settings\All Users\Application Data\Sports Interactive\Football Manager 2009 Certificate

Vista users: C:\Program Data\Sports Interactive\Football Manager 2009 Certificate

3) Please ensure that it is the \certificate directory you are located in

4) Delete all content

5) Reboot the machine

6) Re-run the installation programme and retry activation - ensuring you have 'verified' your key using the following website: http://keylookup.fm2009.softanchorinsight.com/

7) You should now be activated

cheers, appreciate it