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Failed to retrieve GUID for application


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Sorry, I know this is just another annoying thread about problems but I really need help. My flat mates are all playing the game and I'm still stuck! Very Annoying!

Anyway, Once I installed the game it displayed an error saying "...installed with some errors. Please check Installation log." So I did and the logs only error was this one.

Custom Action: com.sigames.InstallAnywhere.WindowsGameExplorer

Status: ERROR

Additional Notes: ERROR - class com.sigames.InstallAnywhere.WindowsGameExplorer NonfatalInstallException AddGameExplorerTasks() failed: Failed to retrieve GUID for application

Is there anything I can do to fix this? Is it that my laptop isn't up to spec?

The game starts to load and begins a new game but as soon as I click "new user" it just closes without any warning.

Any help would be nice.

Cheers in advance.

Here are my laptop specs:

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System Information

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Time of this report: 11/16/2008, 19:14:36

Machine name: CHAY-LAPTOP

Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.080917-1612)

Language: English (Regional Setting: English)

System Manufacturer: Sony Corporation

System Model: VGN-N31Z_W

BIOS: Phoenix NoteBIOS 4.0 Release 6.1

Processor: Intel® Core2 CPU T5500 @ 1.66GHz (2 CPUs), ~1.7GHz

Memory: 2038MB RAM

Page File: 1903MB used, 2406MB available

Windows Dir: C:\Windows

DirectX Version: DirectX 10

DX Setup Parameters: Not found

DxDiag Version: 6.00.6001.18000 32bit Unicode

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hi, I've had a look into it and I've found that the problem is caused by one file, "com.sigames.InstallAnywhere.WindowsGameExplorer" apparently it cannot extract the GUID file, I am currently trying to troubleshoot it and find out what I need to get it, once I know anything I will message on here...:-)

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