help

Right Nige, do the following.

First of all uninstall the game and Steam

Then clear your cache and registry files

How to delete your Cache files

Windows XP:

1. Open “My Computer”

2. Navigate to : “Documents and Settings\<Username>\Application Data\

3. Go into the “Sports Interactive” Folder.

4. Delete the “Football Manager XX” Folder.

Wndows Vista:

1. Click “Start”

2. Click your username on the start Menu

3. Click on “AppData” and then “Roaming”

4. Go into the “Sports Interactive” Folder

5. Delete the “Football Manager XX” Folder.

Mac OSX

1. Open Finder.

2. Select <User>

3. Navigate to Library\Caches\Sports Interactive

4. Remove the “Football Manager XX” Folder.

How to Delete your Registry Files

Windows XP:

1. Click “Start”

2. Click "Run"

3. Type in "Regedit"

4. Go into the HKEY_CURRENT_USER Folder

5. Go into the 'Software Folder'

6. Delete the Sports Interactive Folder

7. Go into the HKEY_LOCAL_MACHINE Folder

8. Go into the 'Software Folder'

9. Delete the Sports Interactive Ltd Folder

Windows Vista:

1. Click “Start”

2. Type in the search box "Regedit"

3. Go into the HKEY_CURRENT_USER Folder

4. Go into the 'Software Folder'

5. Delete the Sports Interactive Folder

6. Go into the HKEY_LOCAL_MACHINE Folder

7. Go into the 'Software Folder'

8. Delete the Sports Interactive Ltd Folder

Then I want you to delete your Java and update that

How to Update your version of Java

1. Uninstall any version of Java you have first.

2. Visit this website: http://www.java.com/en/download/manual.jsp

3. Find the correct version for your Operating system and download/install from here.

Then I want you to make sure your drivers are up to date

How to Update your Graphics Drivers

This depends on your graphics drivers.

Some Computer manufacturers insist you download drivers from their own sites. Please refer to the website of your computer manufacturer before reporting issues with graphics drivers.

Here are the websites of the largest graphics cards and chipset manufacturers:

Nvidia (Gforce/Legacy)

http://www.nvidia.co.uk/Download/index.aspx?lang=en-uk

ATI (Radeon)

http://ati.amd.com/support/driver.html

Intel (Onboard Chipsets)

http://downloadcenter.intel.com/

There are other manufacturers of graphics card drivers. If you can not find drivers for these cards they may have been discontinued. Please ask in this case as we may still be able to help.

Now I want you to re-install either from disc or Steam - but only one of these NOT both.

Then try to enter your activation code

See if it works and let me know. Follow the steps exactly as I have written. Thanks.