Cannot run game: Failed to set up graphic system!

Hi just wondered if anyone could help me, i have just spent over 3 hours trying to get it activated online and finally have and now when i am trying to load the game a box come up with 'Cannot run game: Failed to set up graphic system'

I have tried checking what graphic card i have incase this could be the problem i have a laptop and have updated the memory etc in anticipation for the game so i am lost as to what this error could be!

I dont want to uninstall the game and try an install it again as it took long enough to get it to activate last time! any help or advise would be grately apprechiated.