help!!! Posted November 2, 2008 Share Posted November 2, 2008 I've tried to install the FM09 Demo, it then asks me to install Direct X. I accept the policy and then it starts to initialize and then the following message appears: An internal system error occured. Please refer to DXerror.log and DirectX.log in your Windows folder to determine problem. I do this and then when looking through the DirectX.log I see this: 11/01/08 23:09:43: DXWSetup: ***** DXWSETUP ***** 11/01/08 23:09:43: DXWSetup: WinMain() 11/01/08 23:09:43: DXWSetup: IsIA64(): not IA64. 11/01/08 23:09:44: DXWSetup: Unable to get Version on target file C:\Windows\system32\directx\websetup\dsetup.dll 11/01/08 23:09:48: DXWSetup: Installed file C:\Windows\system32\directx\websetup\dsetup.dll 11/01/08 23:09:48: DXWSetup: Unable to get Version on target file C:\Windows\system32\directx\websetup\dsetup32.dll 11/01/08 23:09:53: DXWSetup: Installed file C:\Windows\system32\directx\websetup\dsetup32.dll 11/01/08 23:09:53: DXWSetup: GetDXVersion(): Unable to get RC string from registry. 11/01/08 23:09:53: DXWSetup: DirectX Version: 4.09.00.0904.00 11/01/08 23:09:53: DXWSetup: Setup Version: 4.09.00.0904.00 11/01/08 23:09:53: DXWSetup: A newer version of DirectX have been installed already. 11/01/08 23:09:55: dsetup32: IsWow64(): not Wow64 process. 11/01/08 23:09:58: DXWSetup: CDXWSetup::CDXWSetup() 11/01/08 23:09:58: DXWSetup: CDXWSetup::DownloadDXUpdate() 11/01/08 23:09:58: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x1, SubStatus = 0x0 11/01/08 23:09:59: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x3, SubStatus = 0x0 11/01/08 23:09:59: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x2, SubStatus = 0x0 11/01/08 23:09:59: DXWSetup: OnStartInstall(): DLSize = 81, InstallSize = 0 11/01/08 23:09:59: DXWSetup: OnStartComponent(): ID = DXUpdate, DLSize = 81, InstallSize = 0, str = %DirectX_Setup% 11/01/08 23:09:59: DXWSetup: OnComponentProgress(): Phase = 0, Progress = 0 11/01/08 23:10:25: DXWSetup: OnStopComponent(): ID = DXUpdate, hr = 0x0, Phase = 9, str = %DirectX_Setup%, status = 0x0 11/01/08 23:10:25: DXWSetup: OnStopInstall(): hr = 0x0, str = (null), status = 0x0 11/01/08 23:10:25: DXWSetup: WM_APP_DOWNLOADDXUPDATE 11/01/08 23:10:25: DXWSetup: CDXWSetup::InitInstallEngine() 11/01/08 23:10:25: DXWSetup: CDXWSetup::InitInstallEngine(): Sections are not initialized. 11/01/08 23:10:25: DXWSetup: PreinstDlgProc(): CDXWSetup::InitInstallEngine() failed. 11/01/08 23:10:25: DXWSetup: WM_APP_ENDDOWNLOAD 11/01/08 23:10:29: DXWSetup: CDXWSetup::~CDXWSetup() 11/01/08 23:10:30: DXWSetup: CreatePropertySheet() returns -9. 11/01/08 23:10:30: DXWSetup: Deleted file C:\Windows\system32\directx\websetup\dsetup.dll. 11/01/08 23:10:30: DXWSetup: Deleted file C:\Windows\system32\directx\websetup\dsetup32.dll. So then I try to play the FM demo and it won't because of the above problem. If this means I cannot play the demo I guess I cannot play the full version? Can someone clarify this to me because reading about all the problems as I was installing are enough to put me off, but this could just end my relationship with FM. The laptop I am currently using was bought in May/June for £400 with 2GB of RAM a graphics card able to play the other games I play on here and 360GB of memory so there's no problem with the specs. I don't know if this should be in the bugs forum so if needs be I will re-post in there. Link to post Share on other sites More sharing options...
gonzález Posted November 2, 2008 Share Posted November 2, 2008 I have the same problem and have no idea what to do. Shall I install Direct X from another source? Is no one else having this problem? Please help! Link to post Share on other sites More sharing options...
feedthegoat Posted November 2, 2008 Share Posted November 2, 2008 Is this with Direct X Web Installer? If so try downloading Direct X seperately and then run it, just as a suggestion. Link to Direct X Other than that have a look in the Technical Problems sticky at the top of the page. Link to post Share on other sites More sharing options...
help!!! Posted November 2, 2008 Author Share Posted November 2, 2008 Found this: http://community.sigames.com/showthread.php?t=55372 4th Bug problem its there Link to post Share on other sites More sharing options...
help!!! Posted November 2, 2008 Author Share Posted November 2, 2008 When I install DirectX from the link does it need to go anywhere in particular? Currently have it in my Documents but the demo is still not working :/ Link to post Share on other sites More sharing options...
feedthegoat Posted November 2, 2008 Share Posted November 2, 2008 Yes create a new folder named Direct X on the desktop or My Documents and extract all the files into the new folder, it will ask you where you want to extract the files to, extract them to this new folder. When done open the folder and find DX Setup (iirc) and follow the instructions, only takes a couple of secs, once done click on the FM logo and you should be fine. Link to post Share on other sites More sharing options...
help!!! Posted November 2, 2008 Author Share Posted November 2, 2008 Thank you Shaun, Legend! I couldn't help but think once I had gotten the files and put it into the folder I needed to do something else. Link to post Share on other sites More sharing options...
feedthegoat Posted November 2, 2008 Share Posted November 2, 2008 Thank you Shaun, Legend! I couldn't help but think once I had gotten the files and put it into the folder I needed to do something else. No problem. Link to post Share on other sites More sharing options...
gonzález Posted November 2, 2008 Share Posted November 2, 2008 Got it working, and it's awesome Thanks a lot! Link to post Share on other sites More sharing options...
feedthegoat Posted November 2, 2008 Share Posted November 2, 2008 Got it working, and it's awesome Thanks a lot! Again, glad to be of service Link to post Share on other sites More sharing options...
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