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Hi, a friend has bought the game through the football manager website and 2 hours later hasnt recieved his email code. What is the craic with this? How long is it gonna take?

I remember the same problem on release night. Why doesnt SI just admit to being **** at selling their products and direct people straight to someone who can do this stuff instantly?

Rant over

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I remember that it took someone else in a previous thread up to 13-15 hours before receiving their code. what time of the day did 'your friend' buy FM12 ? if it was outside business hours then that was a bad move, if that was the case, there is a chance you wont receive the code till a couple o fhours into business hours. it's not even 9am yet. Customer Service might not be open for another 20 minutes. I'd suggest waiting until business hours start eg - 9am and then wait up to 2 hours after that. If said code still hasnt arrived then email them or call SEGA Customer service in your country

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