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Doc5150
21-10-2011, 20:02
Anyone else not get their activation key from play-sc.com?

I bought the game yesterday from them & nothing...

Ive mailed them & they said they are not getting the keys until tomorrow? Why would this be?

Disapointed & annoyed... Away for the weekend now so I wont be able to play now until late Sunday night. Grrr...

Doc5150
21-10-2011, 20:23
No one.......

Kriss
21-10-2011, 20:33
Sega- Matt said all the keys went out to distributors yesterday so it's sounds like they're just giving you the runaround or have a lousy system.

Standard procedure is to email Sega Customer Support (which you should do anyway so they can kick severe butt) but on a Friday night I'm not sure which will respond first.

Doc5150
21-10-2011, 20:45
Thanks Kriss. Ill mail Sega Customer Support now. I mailed them (play sc) earlier as well & they did reply quite quickly to apologise & offered to refund but seeing as I wont be able to play the game until Sunday night now regardless Ill give them until tomorrow.

Still annoyed though!

I was still wondering if anyone else had this problem with them. I do remember 1 guy on last night saying he purchased from them but I cant remember his name.

Mailed Sega Customer Support. Ill let you know what they say.

Kriss
21-10-2011, 20:47
Sega-Matt will know, he's making up a black list for next year.

johnhughthom
21-10-2011, 20:50
There have been a few people mentioned having trouble with these guys, I don't think anybody has posted actually receiving their keys. I hope it works out for you.

KUBI
21-10-2011, 20:55
They just copy keys from boxed version. If they run out of copies they can not provide any new keys. The site looks a bit dogdy. ;)

Doc5150
21-10-2011, 21:01
They just copy keys from boxed version. If they run out of copies they can not provide any new keys. The site looks a bit dogdy. ;)

Great.... They offered to refund so if I dont get the key tomorrow I will get a refund. I can check my emails throughout the day.
Typical, I thought I was getting a bargin & its also the 1st time I have not bought the boxed version. also the 1st time since at least 99/00 that im not playing on release day or before... :(

IMT
21-10-2011, 21:11
I saw earlier one of the Sega boys saying they had never even heard of play-sc.com until today, best get a refund and avoid them in the future at all costs.

Doc5150
21-10-2011, 22:45
I have asked for a refund. They have a facebook account & no one has recieved any keys. Lots of angry people!! Appears very dodgy. I was so happy to see the game so cheap I bought there & then when I should have looked around to see if it was legit.

Of to buy in FMscout. I hope they are ok? they say they are a verified FM seller. Is this true?

Kriss
21-10-2011, 22:51
Yup, you'll be fine with them.

pigfacemonkeyman
21-10-2011, 22:55
Sega-Matt will know, he's making up a black list for next year.

That sounds ominous. :(

Mercury77
21-10-2011, 23:16
Similar thing with another site here (http://community.sigames.com/showthread.php/279969-Retailers-falsey-advertising), SI/Sega obviously aint that bothered or they'd send out the codes themselves, but chances are they have already had there money from selling to the retailed so who cares

KUBI
21-10-2011, 23:16
Latest message from them:

Football Manager 2012 will arrive in stock on Saturday.
If you don't want to wait, please send an email with your order number to support@play-sc.com and ask for a refund.

KUBI
21-10-2011, 23:19
Similar thing with another site here (http://community.sigames.com/showthread.php/279969-Retailers-falsey-advertising), SI/Sega obviously aint that bothered or they'd send out the codes themselves, but chances are they have already had there money from selling to the retailed so who cares

They just order boxed copies and sell the key only on the internet. That way they could order it on their cheaper home-market and sell it where it costs a lot more. It's not illegal, I think, and if you read the infos on their website you would know how it works and what the risks are (that they will not order enough boxed-copies or that the get it to lalte.)

Doc5150
25-10-2011, 00:43
Got my money back in the end. A bit of hassle though. Anyway I have finally started FM12 as the mighty Villa!! BIG ECK OUT & BIG DOC IN!
Ill know better in for FM13 where to buy!

Neil Brock
25-10-2011, 00:46
Yeah from what I've heard so far they may be a bit shifty so if you can get a refund it may be worth doing so and sticking to a well-know reputable seller.

Doc5150
25-10-2011, 19:46
Yeah from what I've heard so far they may be a bit shifty so if you can get a refund it may be worth doing so and sticking to a well-know reputable seller.


Ill know better for FM13! I was on their Facebook site & no one has recieved any codes! Disgrace. They say it will be Wed 26th now!! i doubt anyone will ever get it!